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SureCritic / Ken Garff Hyundai Cheyenne / CRISTIN SEVCHUK
CS

CRISTIN SEVCHUK

Ken Garff Hyundai Cheyenne
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(18 reviews)
63

Reviews of CRISTIN SEVCHUK

Verified Customer
Cheyenne, WY
2023 VENUE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2023
verified customer Verified Customer
10
Category: Sales
Best purchase experience at a car dealership
The staff are awesome and they make buying a car so easy. I have never enjoyed going to car dealership, but I will recommend this dealership to everyone I know.
Employees worked with
CS
CRISTIN SEVCHUK
Verified Customer
Cheyenne, WY
2023 SANTA FE HEV
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/02/2023
verified customer Verified Customer
8
Category: Sales
New car purchase
Easy to work with.
Employees worked with
CS
CRISTIN SEVCHUK
DG
DENETT GOEHRINGER
Verified Customer
Lagrange, WY
2023 SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2023
verified customer Verified Customer
10
Category: Sales
Superb all around
Two new cars in two weeks in one family. That says it all!!
Employees worked with
CS
CRISTIN SEVCHUK
DG
DENETT GOEHRINGER
Verified Customer
Cheyenne, WY
2023 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2023
verified customer Verified Customer
10
Category: Sales
Purchased a new vehicle
I worked with Denett over the past two vehicle leases. She is the main reason I do business with Hyundai. She listens to my needs, comes up with multiple solutions, then provides all the data for each option, so I can make a fact based decision. After my first lease she called right after the sale to make sure I was happy and asked if I had any questions. She called on my birthday to wish me a happy birthday. she called right after the sale to make sure I was happy and asked if I had any questions. She called on my birthday to wish me a happy birthday. She walked me through the buy out option at the end of my first lease and I entered into a second lease. Again, she called right after the sale to make sure I was happy and asked if I had any questions. She called on my birthday to wish me a happy birthday. For this purchase, which after speaking with her and reviewing all the data, I decided a purchase was better this time. She called right after the sale to check that everything was great. I am sure I am getting a call on my birthday again this year. She will check in on me until my next purchase window opens. It is this type of sustained superior customer service that makes me a lifetime customer of Denett's. She is amazing and I have made several referrals directly to her over the years. I know if they bought or leased a vehicle from her they received the same level of superior customer service that I always have. This was a great purchasing experience and Denett is the reason for that!!!
Employees worked with
CS
CRISTIN SEVCHUK
DG
DENETT GOEHRINGER
AM
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ANITA M.
Eaton, CO
2023 SANTA CRUZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2023
verified customer Verified Customer
10
Category: Sales
Great Experience!
Thank you, Denett and Joe for helping me get into the vehicle of my dreams! The process was seamless. I especially appreciated your arranging to have the Santa Cruz delivered to the Greeley dealership to make it easier for me to pick it up.
Employees worked with
CS
CRISTIN SEVCHUK
DG
DENETT GOEHRINGER
EP
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EVAN P.
Torrington, WY
2023 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2023
verified customer Verified Customer
10
Category: Sales
excellent
Katelynn Budzinak did a great job of representing your company and meeting my needs as a buyer
Employees worked with
CS
CRISTIN SEVCHUK
WM
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WILLIAM M.
Cheyenne, WY
2023 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2023
verified customer Verified Customer
9
Category: Sales
Very good
John, Denette and Joe did a great job.
Employees worked with
CS
CRISTIN SEVCHUK
DG
DENETT GOEHRINGER
AF
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AMANDA F.
Pueblo, CO
2023 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2022
verified customer Verified Customer
10
Category: Sales
Great staff, great communication
I sold my 22 Hyundai palisade locally and wanted the Robust Emerald 23 Calligraphy. I found this one on Cars.com and I called and it was an east smooth deposit, and my baby came in 3 weeks early! Love this dealer and love my Palisade!
Employees worked with
CS
CRISTIN SEVCHUK
DG
DENETT GOEHRINGER
RC
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RYAN C.
Littleton, CO
2023 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2022
verified customer Verified Customer
10
Category: Sales
Great out of state purchase experience
Nick with Ken Garff provided an amazing experience. I would & will buy from Nick again. Made an out of state purchase easy & I couldn't be happier.
Employees worked with
CS
CRISTIN SEVCHUK
WC
WILLIAM COTTER
Verified Customer
Cheyenne, WY
2022 TUCSON
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/18/2022
verified customer Verified Customer
7
Category: Sales
Dinette and Christen were very professional and very helpful. Dinette let us drive several vehicles to help us decide on a vehicle. They were NOT pushy! They didn't sell me a car that was junk and tell me it was in great shape!
7
Employees worked with
CS
CRISTIN SEVCHUK
DG
DENETT GOEHRINGER
JB
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Joshua B.
Cheyenne, WY
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
verified customer Verified Customer
8
Category: Sales
N
H
Employees worked with
CS
CRISTIN SEVCHUK
CS
CRISTIN SEVCHUK
TP
THOMAS PYLE
JB
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Joshua B.
Cheyenne, WY
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
verified customer Verified Customer
8
Category: Sales
N
H
Employees worked with
CS
CRISTIN SEVCHUK
CS
CRISTIN SEVCHUK
TP
THOMAS PYLE
Verified Customer
Cheyenne, WY
2022 Hyundai Santa Fe Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customer Verified Customer
10
Category: Sales
Great
Great
Employees worked with
CS
CRISTIN SEVCHUK
DG
DENETT GOEHRINGER
Verified Customer
Cheyenne, WY
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
verified customer Verified Customer
10
Category: Sales
New Car Purchase!
The overall experience was better than I could have asked for. Nobody really likes a high stress sales situation and they made everything quick and easy. I would definitely go back and refer friends and family! I love my new car!
Employees worked with
CS
CRISTIN SEVCHUK
CS
CRISTIN SEVCHUK
DG
DENETT GOEHRINGER
Verified Customer
Cheyenne, WY
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
verified customer Verified Customer
10
Category: Sales
New Car Purchase!
The overall experience was better than I could have asked for. Nobody really likes a high stress sales situation and they made everything quick and easy. I would definitely go back and refer friends and family! I love my new car!
Employees worked with
CS
CRISTIN SEVCHUK
CS
CRISTIN SEVCHUK
DG
DENETT GOEHRINGER
Verified Customer
Cheyenne, WY
2022 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/29/2022
verified customer Verified Customer
8
Category: Sales
Better than expected
I hate going to dealerships but they weren't super pushy. They explained everything about the car, answered all my questions, and worked with my budget.
CRISTIN S. from Ken Garff Hyundai Cheyenne responded on 01/31/2022 10:25 AM

Good Morning, we work diligintely to provide the best customer service possible. Thank you for your feedback as we work to improve our process while completing paperwork.

Employees worked with
CS
CRISTIN SEVCHUK
CS
CRISTIN SEVCHUK
TP
THOMAS PYLE
Verified Customer
Cheyenne, WY
2022 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/29/2022
verified customer Verified Customer
8
Category: Sales
Better than expected
I hate going to dealerships but they weren't super pushy. They explained everything about the car, answered all my questions, and worked with my budget.
CRISTIN S. from Ken Garff Hyundai Cheyenne responded on 01/31/2022 10:25 AM

Good Morning, we work diligintely to provide the best customer service possible. Thank you for your feedback as we work to improve our process while completing paperwork.

Employees worked with
CS
CRISTIN SEVCHUK
CS
CRISTIN SEVCHUK
TP
THOMAS PYLE
Verified Customer
Cheyenne, WY
2022 Hyundai Tucson Hev
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/18/2022
verified customer Verified Customer
5
Category: Sales
Just ok
The experience was just ok. The salesperson was rushed and cut many corners. Fair price for the car is why they got our business, if it had been due to the experience with the salesperson we would have gone elsewhere
CRISTIN S. from Ken Garff Hyundai Cheyenne responded on 01/22/2022 06:41 AM

 I am sorry to hear about the experience that you had at Ken Garff. We value our customer service as well as our customer satisfaction. 

CRISTIN S. from Ken Garff Hyundai Cheyenne responded on 01/28/2022 06:45 AM

Thank you for your time to complete the survey, we strive to maintain a high level of customer satisfaction here at Ken Garff. Reach out if there is anything further that I can to do to make this a better experience. Cristin

Employees worked with
CS
CRISTIN SEVCHUK
TP
THOMAS PYLE
Displaying all 18 Review
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