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SureCritic / Car Dealer / Hatchett Hyundai West / CHRISTIAN SMITH
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CHRISTIAN SMITH

Hatchett Hyundai West
"Love for life and family.... "
Been in the Car business going on 25 years now. Love helping people with their vehicle needs....
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(39 reviews)
91

Reviews of CHRISTIAN SMITH

SB
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Sandra B.
Wichita, KS
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2022
verified customer Verified Customer
10
Category: Sales
Superior Service
This is the 3rd vehicle I have purchased from Hyundai in West Wichita. I have always been impressed with the entire purchasing process. Treated with respect, in a professional manner and made to feel valued as a customer. These are the things that drew me back to Hyundai.
CHRISTIAN S. from Hatchett Hyundai West responded on 02/18/2022 07:15 AM

Thank you Sandra for the awesome review. If there is anything 
you need please let us know.

Thank You
Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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John T Olson
CB
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Carl B.
Wichita, KS
2022 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
verified customer Verified Customer
10
Category: Sales
Negotiations on trade in was difficult
Finance no issues. Knowledgeable. Competent. Zero issues with our salesman. Adrian kept me informed constantly on the availability of my car being built. Took a Sonata for a test drive. Explained features. Set my car up electronically. We felt he was on our side on final price negotiations. Lack of honesty and respect was from personnel setting trade in value.
Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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ADRIAN D BOYDSTON
CB
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Carl B.
Wichita, KS
2022 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
verified customer Verified Customer
10
Category: Sales
Negotiations on trade in was difficult
Finance no issues. Knowledgeable. Competent. Zero issues with our salesman. Adrian kept me informed constantly on the availability of my car being built. Took a Sonata for a test drive. Explained features. Set my car up electronically. We felt he was on our side on final price negotiations. Lack of honesty and respect was from personnel setting trade in value.
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/04/2022
1
Category: Sales
Got taken on trade in by dealership
Offered $ 7540 for trade in by used car manager. Settled for $ 9000. Felt was 500 to $ 1000 low, was right. Put car on their used car lot for $ 13,995. This was our sixth new car purchased at this dealership. Never again.
CHRISTIAN S. from Hatchett Hyundai West responded on 02/04/2022 11:30 AM

Talked with Adrain about this. Sorry we let you down and if there is anything I can do 
to help please let me or Adrain know. 

Hatchett Hyundai West. 

CHRISTIAN S. from Hatchett Hyundai West responded on 02/04/2022 12:53 PM

Thank you so much from Adrain and the New Car Deptment. If there is anything 
you need please let Adrain or us know.

Thank you 
Hatchett Hyundai West New Car Deptment..

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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ADRIAN D BOYDSTON
CH
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Caitlin H.
Wichita, KS
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2022
verified customer Verified Customer
10
Category: Sales
Car buying process was fast and easy
Had the best experience buying a car at Hyundai, Adrian is a fun and easy person to work with. He has even followed up with me to make sure everything is going good with the car and making sure he answers any questions I may have.
CHRISTIAN S. from Hatchett Hyundai West responded on 02/03/2022 07:11 AM

Thank you Caitlin for the review. If there is anything you need please let us know.

Thank You
Hatchett Hyundai West 

Employees worked with
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CHRISTIAN SMITH
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ERIC SMITH
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ADRIAN D BOYDSTON
Verified Customer
Dodge City, KS
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2021
verified customer Verified Customer
10
Category: Sales
Excellent experience at Hatchett Hyundai West
No pressure sales. Keep customer informed of other vehicles that might be of interest
CHRISTIAN S. from Hatchett Hyundai West responded on 12/09/2021 10:50 AM

Thank You for the review. If there is anything you need please let us know.

Thank You 
Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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HEATHER A CUSICK
New Car Sales Consultant
YS
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Yong S.
Wichita, KS
2022 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2021
verified customer Verified Customer
10
Category: Sales
Great first experience with Hyundai
Love the car and loved the buying experience. This was our first Hyundai and it will not be our last
CHRISTIAN S. from Hatchett Hyundai West responded on 11/29/2021 08:59 AM

Thank you for the review, If there is anything you need please 
let us know.


Thank You 
Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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John T Olson
Verified Customer
Wichita, KS
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2021
verified customer Verified Customer
10
Category: Sales
Great experience start to finish
I love all the perks that go with owning this particular vehicle and I will be back
CHRISTIAN S. from Hatchett Hyundai West responded on 11/29/2021 08:57 AM

Thank you for the review, If there is anything you need please 
let us know.


Thank You 
Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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John T Olson
Verified Customer
Great Bend, KS
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2021
verified customer Verified Customer
10
Category: Sales
Awesome car buying experience
Bryan was an excellent salesman to work with. Made the process extremely easy.
CHRISTIAN S. from Hatchett Hyundai West responded on 09/30/2021 02:58 PM

Thank you for the review, If there is anything you 
need please let us know.

Thank You 
Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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ERIC SMITH
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BRYAN R WHITNEY
Verified Customer
Wichita, KS
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2021
verified customer Verified Customer
8
Category: Sales
Good value
Straight forward negotiations.
CHRISTIAN S. from Hatchett Hyundai West responded on 08/27/2021 10:08 AM

Thank you for the review, If there is anything you need please let us know.

Thanks 
Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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ERIC SMITH
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MATT A WATSON
PH
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Pamela H.
Wichita, KS
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2021
verified customer Verified Customer
10
Category: Sales
Excellent Experience
Matt Watson and Eric Smith were extremely helpful. They made the car buying experience great. I will definitely recommend Hatchett Hyundai West to friends and family.
CHRISTIAN S. from Hatchett Hyundai West responded on 08/27/2021 10:07 AM

Thank you for the review, If there is anything you need please let us know.

Thanks 
Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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ERIC SMITH
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MATT A WATSON
Verified Customer
Goddard, KS
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2021
verified customer Verified Customer
Category: Sales
Bought my first car
Trevor in the sales department and Kurt in the finance department were great to work with.
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 06/29/2021 08:52 AM

Thank you for the review. If there is anything you need please let us know.

Thanks 
Hatchett Hyundai West 

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
TB
TREVOR BEISEL
Verified Customer
Wichita, KS
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2021
verified customer Verified Customer
Category: Sales
Return customer
Everyone at Hyundai west makes us feel welcome. From buying to service and everyone in between.
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 06/17/2021 12:37 PM

Thank you for the review, If there is anything you need please let us know.

Thanks 
Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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John T Olson
MP
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Michael P.
Wichita, KS
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2021
verified customer Verified Customer
Category: Sales
Great Experience!
I've purchased three cars from Hatchett Hyundai. The staff is great and always makes me feel welcome.

For my last purchase I worked with John Olson. John is fantastic and experienced car salesman! Laid back, no pressure, and fun! John worked diligently to get me the car I wanted and made sure we got the deal done in time to take advantage of some limited time offers. This has been the best car buying experience I have had yet!

For financing I worked with Kurt Bull. This is the second time I have worked with Kurt on financing. Kurt has been in the business for 14+ years and it shows. He knows every detail and I really feel like he is looking out for my best interests.

Looking forward to my next purchase with Hatchett Hyundai!
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 06/10/2021 12:11 PM

Thank you for the Awesome review.... If there is anything you need please let us know.

Thank You
Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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John T Olson
CM
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Cheryl M.
Wichita, KS
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
verified customer Verified Customer
Category: Sales
Pleasant buying experience
Pleasant buying experience
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 06/03/2021 08:57 AM

Thank you for the review... If there is anything you need please let us know..


Thanks 
Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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HEATHER A CUSICK
New Car Sales Consultant
RE
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Randall E.
Wichita, KS
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
verified customer Verified Customer
Category: Sales
Santa Fe & Hatchett Hyundai, Salesman John Olson all BEST in CLASS.
Hyundai Sante Fe Great smaller SUV. After 2 Subarus, recos by new owners & best in class awards, took a test drive. Santa Fe sells itself. Great seats, use of space, excellent drive train & great service & Personnel at Hatchett Hyundai. Great buying experience. only negative--owners manuals opaque poorly illustrated. Fortunately my salesman answered Qs on phone.
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 06/03/2021 08:58 AM

Thank you for the review... If there is anything you need please let us know..


Thanks 
Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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John T Olson
TS
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Teresa S.
Wichita, KS
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2021
verified customer Verified Customer
Category: Sales
I felt heard
Everyone I worked with asked questions and listened to my answers. I felt I was the priority at that time . I had a very different experience at a competitor and will not buy from that dealership . Thank You Heather and team for making this a good experience .
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 06/03/2021 08:59 AM

Thank you for the review... If there is anything you need please let us know..


Thanks 
Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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ERIC SMITH
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HEATHER A CUSICK
New Car Sales Consultant
CP
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Clyde P.
Wichita, KS
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2021
verified customer Verified Customer
Category: Sales
The people!
Salesman (Matt) went over & beyond in car information— even to coming to our house when we couldn’t get the car & garage doors programmed. Kurt made the payment paperwork a breeze to get through. Thankful for both for their knowledge & patience. Great experience!
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 06/03/2021 09:00 AM

Thank you for the review... If there is anything you need please let us know..


Thanks 
Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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MATT A WATSON
DH
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Diane H.
Rozel, KS
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2021
verified customer Verified Customer
Category: Sales
Third time a charm
Willingness to present info on vehicles and what are the nee highlights. They are always courteous and verify customer is comfortable while at their facility
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 05/17/2021 11:08 AM

Thanks for giving us a chance to help you with your New vehicle and the review. If there 
is anything you need please let us know.

Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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John T Olson
TC
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Tatana C.
Wichita, KS
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021
verified customer Verified Customer
Category: Sales
Best vehicle purchase
Hatchett Hyundai West is the place to get your next vehicle from. They are nice and not pushy and are willing to find exactly what you are looking for! They treat you with respect and not just trying to get you in to any ol’vehicle and off their lot. I was extremely happy with my purchase and will continue to go back for all my vehicle service needs and when it’s time for an upgrade! I’d like to thank Matt Watson for all the help with finding the right vehicle for me!
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 05/13/2021 12:51 PM

Thank you for the awesome review, If there is anything we can do please let us know.

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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MATT A WATSON
MM
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Michael M.
Wichita, KS
2021 Hyundai Santa Fe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/06/2021
verified customer Verified Customer
Category: Sales
Deceptive advertising and dishonesty
Lied to me regarding my trade in value, costing me over $7000. Their representation of offering up to $1000 over Kelley Blue Book Value proved false. They made up a story of how the banks would not take a contract for my 2016 F150 with only a little over 20,000 miles on it, at the average trade value. Yet a few days later, they are listing my truck for sale at Maximum Trade Value, as "Value Priced"!
Not Recommended
Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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BRYAN R WHITNEY
Displaying Review 1 - 20 of 40 in total
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