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SureCritic / Hyundai Dealer / Haselwood Hyundai / DANIEL WARDWELL
DW

DANIEL WARDWELL

Haselwood Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(16 reviews)
74

Reviews of DANIEL WARDWELL

Verified Customer
Silverdale, WA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Replacement of cabin air filter
The service attendant was very helpful and had the filter replaced within 15 minutes as I waited at the service desk.
BRETT B. from Haselwood Hyundai responded on 02/04/2022 06:51 AM

Thank you for the 5 star review!

Employees worked with
DW
DANIEL WARDWELL
BH
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Bruce H.
Longview, WA
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Customer Service
Haselwood Hyundai is conscientious and works very hard to cultivate customer loyalty.
BRETT B. from Haselwood Hyundai responded on 01/27/2022 09:42 AM

Thank you for the great review! We appreciate the 5 stars!

Employees worked with
DW
DANIEL WARDWELL
DN
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Deogracias N.
Bremerton, WA
2022 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2022
verified customer Verified Customer
10
Category: Service
I am well attended and answer all my concern with good attitude
As soon as i arrived at the dealership someone greeted me with a smile and ask what can they do for me, i told them i have an appt.for my vehicle periodic maintenance they immediately see theircomputer and. They got me check in i appreciate much what there doing i have no hard time at all.
Employees worked with
DW
DANIEL WARDWELL
DN
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Deogracias N.
Bremerton, WA
2022 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2022
verified customer Verified Customer
10
Category: Service
I am well attended and answer all my concern with good attitude
As soon as i arrived at the dealership someone greeted me with a smile and ask what can they do for me, i told them i have an appt.for my vehicle periodic maintenance they immediately see theircomputer and. They got me check in i appreciate much what there doing i have no hard time at all.
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/18/2022
Service Type: Maintenance
8
Category: Service
I have a good exoerience while waiting for my vehicle, am just sitting at the waiting area with my cellphone, just drink water and after a few hours the advisor approach me and said that my vehicke is done
I love my hyundai so i trust only the dealership to do
The servicing brcause i know that the staff are well trained to do the job especially for hyundai motors
BRETT B. from Haselwood Hyundai responded on 01/19/2022 06:50 AM

Thank you for the review! I will be reaching out to you later to see how we can become a 5 star facility for you!

Employees worked with
DW
DANIEL WARDWELL
BT
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Barrie T.
Port Orchard, WA
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service
Took great care of me and got me in and out very quickly.
BRETT B. from Haselwood Hyundai responded on 12/27/2021 07:38 AM

We appreciate you, your kindness, patience, and willing to let us go the extra mile for you! You have been a fantastic customer, and some would say our favorite! We appreciate the 5 star review!

Employees worked with
DW
DANIEL WARDWELL
GH
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George H.
Gig Harbor, WA
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Fair price
On top of great service, Hasselwood is very fairly priced for their services. Oil changes are cheaper than a local shop would charge. I know my suv will be well maintained during its visit.
BRETT B. from Haselwood Hyundai responded on 12/15/2021 08:49 AM

Thank you for your recent visit, along with the 5 star review! If you did not get a chance, we are currently offering a coupon booklet for 3 oil changes to use next year for only $75 bucks! We will be selling these booklets until Christmas!

Employees worked with
DW
DANIEL WARDWELL
Verified Customer
Bremerton, WA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Kay
Shit as fast
BRETT B. from Haselwood Hyundai responded on 11/29/2021 10:02 AM

We appreciate the 5 stars! See you at your next visit!

Employees worked with
DW
DANIEL WARDWELL
BD
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Bret D.
Port Hadlock, WA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service Appointment
Daniel ; the service manager is top notch with excellent customer service including great communication skills and exceptional problem solving skills.
BRETT B. from Haselwood Hyundai responded on 11/29/2021 10:04 AM

Thank you for the 5 star review! we appreciate it!

Employees worked with
DW
DANIEL WARDWELL
ML
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Melissa L.
Bremerton, WA
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Professional
This is my first Hyundai and I was hesitant. From the start of my journey with Haselwood VW I have been treated like part of a family. Barrie Toyooka and Daniel in service went above and beyond to provide exceptional service! I appreciate all the time and effort they put forth to make time to work on my vehicle.
BRETT B. from Haselwood Hyundai responded on 11/17/2021 09:11 AM

Thank you for the wonderful comments about our staff and the 5 star review!

Employees worked with
DW
DANIEL WARDWELL
Verified Customer
Silverdale, WA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Brake Service
Checked in quickly and accurately. The waiting room was comfortable and the service people were great. After the service the brakes function well and had no squeaks.
BRETT B. from Haselwood Hyundai responded on 10/04/2021 10:20 AM

Very happy you are pleased with your maintenance on the brakes! Thank you for the 5 star review!

Employees worked with
DW
DANIEL WARDWELL
Verified Customer
Bremerton, WA
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2021
Service Type: Repair
verified customer Verified Customer
8
Category: Service
Easy Service Experience
A great experience.simple from the scheduling to the drop off and pickup. A great service team.
BRETT B. from Haselwood Hyundai responded on 10/04/2021 10:19 AM

I am glad you had a great easy exprerience here with us! Thank you for the 5 stars!

Employees worked with
DW
DANIEL WARDWELL
Verified Customer
Port Orchard, WA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
Great service!!
BRETT B. from Haselwood Hyundai responded on 10/04/2021 10:18 AM

Thank you for the wonderful review! We appreciate you, and letting us help maintain your vehicle!

Employees worked with
DW
DANIEL WARDWELL
EB
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Eleanora B.
Bremerton, WA
2005 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Solid check engine light
Was the failure of the gas cap.
BRETT B. from Haselwood Hyundai responded on 10/04/2021 10:17 AM

Thank you for the 5 star review, and allowing us to repair your vehicle!

Employees worked with
DW
DANIEL WARDWELL
Verified Customer
Port Orchard, WA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great place
Service and personnel were exceptional!
BRETT B. from Haselwood Hyundai responded on 09/20/2021 08:32 AM

We appreciate the 5 star review with exceptional ratings!

Employees worked with
DW
DANIEL WARDWELL
SP
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Susan P.
Poulsbo, WA
2012 Hyundai Sonata Hybrid
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2021
verified customer Verified Customer
9
Category: Service
Very good, all items corrected to my satisfaction
Very good, all items corrected to my satisfaction
Employees worked with
DW
DANIEL WARDWELL
CW
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Carl W.
Port Orchard, WA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Marvelous service
I was highly pleased with the service.
BRETT B. from Haselwood Hyundai responded on 09/01/2021 01:34 PM

Thank you for the wonderful 5 star review! See you at your next service!

Employees worked with
DW
DANIEL WARDWELL
SP
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Susan P.
Poulsbo, WA
2012 Hyundai Sonata Hybrid
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2021
verified customer Verified Customer
9
Category: Service
Very good, all items corrected to my satisfaction
Very good, all items corrected to my satisfaction
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/23/2021
Service Type: Repair
9
Category: Service
Overall very good
Overall very good
BRETT B. from Haselwood Hyundai responded on 09/01/2021 02:18 PM

Afternoon! I had just spoke with you about your recent visit, and I appreciate the honest feedback! Thank you for your time! - Brett Buckingham

Employees worked with
DW
DANIEL WARDWELL
Verified Customer
WA
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good service
This Hyundai dealership has really nice people but that’s when they actually pay attention to you. I was there and it took a while for anyone to acknowledge that I was there so it took my appointment time 20 minutes passed when it was supposed to start and I went in for just and oil change and it took two hours.
BARRIE L T. from Haselwood Hyundai responded on 08/12/2021 01:30 PM

Hello my name is Barrie Toyooka I am the generla manager here at the dealership, I just wanted to reach out and say thank you for your great review. I will look into these issues and address them.

Employees worked with
DW
DANIEL WARDWELL
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