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SureCritic / Hyundai Dealer / McGrath City Hyundai / DAVID BUSHEY
DB

DAVID BUSHEY

McGrath City Hyundai
Overall Rating
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(57 reviews)
8

Reviews of DAVID BUSHEY

YA
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Yasi A.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2022
10
Category: Service
Best customer service
David is always super welcoming and kind. He never fails to meet and surpass my customer service expectations.
Employees worked with
DB
DAVID BUSHEY
Verified Customer
Chicago, IL
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great customer service
David always goes out his way to make sure his customers are satisfied I always get so excited to see him because he is always so full of energy and kindness.
Employees worked with
DB
DAVID BUSHEY
MN
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Marcos N.
Melrose Park, IL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
Service Type: Repair
verified customer Verified Customer
5
Category: Service
marcos avina
david bushey very nice and frendlie good service l"ll definitely recommend this place
CHRIS C. from McGrath City Hyundai responded on 02/25/2022 04:42 PM

I just wanted to say thank you very much for your review!  We greatly appreciate you taking the time to complete it.  Customer feedback is very important to us and I am glad to hear that David provided you with an exceptional service experience.  Thank you for the understanding in regards to our staffing levels, as well as, our current construction/remodel projects.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Chris

Employees worked with
DB
DAVID BUSHEY
RD
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Robynne D.
Broadview, IL
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Exceptional service, every time.
Whenever I’m experiencing an issue or have questions regarding my vehicle, David always makes sure I am taken care of. Whether it’s routine maintenance, accidental damage, or ordering parts, David makes the process seamless.
CHRIS C. from McGrath City Hyundai responded on 02/25/2022 04:40 PM

I just wanted to say thank you very much for your review!  We greatly appreciate you taking the time to complete it.  Customer feedback is very important to us and I am glad to hear that David provided you with an exceptional service experience.  Thank you for the understanding in regards to our staffing levels, as well as, our current construction/remodel projects.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Chris

Employees worked with
DB
DAVID BUSHEY
MB
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Mike B.
Chicago, IL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Easy
Easy peasy
CHRIS C. from McGrath City Hyundai responded on 02/24/2022 05:09 PM

I just wanted to say thank you very much for your review!  We greatly appreciate you taking the time to complete it.  Customer feedback is very important to us and I am glad to hear that David provided you with an exceptional service experience.  Thank you for the understanding in regards to our staffing levels, as well as, our current construction/remodel projects.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Chris

Employees worked with
DB
DAVID BUSHEY
AA
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Arianna A.
Chicago, IL
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Thanks
David was a great advisor helped me and did get mad I called him a million times for updates. Even helped me get a payment plan for repairs because I was low on money
CHRIS C. from McGrath City Hyundai responded on 02/22/2022 03:36 PM

I just wanted to say thank you very much for your review!  We greatly appreciate you taking the time to complete it.  Customer feedback is very important to us and I am glad to hear that David provided you with an exceptional service experience.  Thank you for the understanding in regards to our staffing levels, as well as, our current construction/remodel projects.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Chris

Employees worked with
DB
DAVID BUSHEY
GT
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Gary T.
Chicago, IL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Thank You McGrath
David their service writer rocks. If looking for a vehicle definitely buy from McGrath. The sales team here really know how to find what you need.
CHRIS C. from McGrath City Hyundai responded on 02/18/2022 09:31 AM

I just wanted to say thank you very much for your review!  We greatly appreciate you taking the time to complete it.  Customer feedback is very important to us and I am glad to hear that David provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Employees worked with
DB
DAVID BUSHEY
SM
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Spicy M.
Streamwood, IL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2022
Service Type: Repair
verified customer Verified Customer
6
Category: Service
Better Late Than Never!
The entire process to repair my engine was a struggle. It took a little 4 months to complete. My service manager kept me informed through the entire process so besides the timing of it all it was a good experience
CHRIS C. from McGrath City Hyundai responded on 02/16/2022 11:58 AM

I just wanted to say thank you very much for your review!  We greatly appreciate you taking the time to complete it.  Customer feedback is very important to us and I am glad to hear that David provided you with an exceptional service experience.  Thank you for the understanding in regards to our staffing levels, parts delays due to manufacturing and logistic issues from Hyundai.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Chris

 

Employees worked with
DB
DAVID BUSHEY
Verified Customer
Chicago, IL
2012 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2021
verified customer Verified Customer
10
Category: Service
True expert, friendly service with emphasis on total customer satisfaction !
Our experience at McGrath City Hyundai service department was prompt and professional throughout. We were immediately personally greeted by 'Eddie' the service rep who who was polite and patient with our Hyundai service needs and requests. He took the time to thoroughly explain the service details and provide an appropriate completion time. The vehicle issues were expertly completed, washed and ready ahead of schedule. As yet another example of complete attention to detail, we were also interviewed by Mr. Chris Capparelli, the head of the service department. 'Chris' went over the entire service details to assure that McGrath had met all our needs, a true and sincere example of complete customer satisfaction. Their proficient service along with the one-on-one concerned follow-up by management directly serves as acknowledgment of McGrath's continued expert performance and customer fulfilment of personal satisfaction from sales to service. Thank you !
Employees worked with
DB
DAVID BUSHEY
CM
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Chester M.
Chicago, IL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Very good service
Always take the time out to give good service
CONSTANCIA M. from McGrath City Hyundai responded on 09/29/2021 04:40 PM

Chester,
Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

 

Employees worked with
DB
DAVID BUSHEY
MW
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Michael W.
Chicago, IL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Could be better
I would love get getmy car service without taking all day waiting . Time is valuable.
CONSTANCIA M. from McGrath City Hyundai responded on 09/28/2021 07:37 AM

Michael,
Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
DB
DAVID BUSHEY
MM
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Mark M.
Chicago, IL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2021
Service Type: Repair
verified customer Verified Customer
0
Category: Service
Oil problem
Staff was helpful problem solving.
CONSTANCIA M. from McGrath City Hyundai responded on 09/15/2021 07:47 AM

Mark,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
DB
DAVID BUSHEY
CB
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Cherita B.
Chicago, IL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Outstanding Service
I received outstanding service at McGrath Hyundai this week.
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 06/17/2021 04:27 PM

Cherita,
Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
DB
DAVID BUSHEY
NF
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Nicole F.
Chicago, IL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Amazing
Super fast service. All of my concerns were addressed and fixed. Forever grateful!
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 06/02/2021 10:09 AM

Nicole,
Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

 

Employees worked with
DB
DAVID BUSHEY
Verified Customer
Chicago, IL
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Exceptional Service
Provide excellent service, friendly environment.
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 05/28/2021 05:42 AM

Toya,
Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

 

CONSTANCIA M. from McGrath City Hyundai responded on 05/28/2021 05:42 AM

Good Morning,
Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

 

Employees worked with
DB
DAVID BUSHEY
TY
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Troy Y.
Oak Park, IL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
good service
Good service David was a great help and had my car back to me with in the time frame he gave me.
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 05/17/2021 06:08 AM

Troy,
Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
DB
DAVID BUSHEY
BH
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Barbara H.
Maywood, IL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Location good, knowledgeable staff
Staff are friendly and helpful. Service is always complete.
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 05/06/2021 08:29 AM

Barbara,
Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
DB
DAVID BUSHEY
Verified Customer
River Grove, IL
2020 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2021
verified customer Verified Customer
Category: Service
Good customer service
spoke with a representative and she was able to solve my problem and help me out.
Recommended
Employees worked with
DB
DAVID BUSHEY
TY
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Troy Y.
Oak Park, IL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service
Was able to get my car in for service no appointment on Saturday. Granted my service required they keep my car most of they. David was very helpful and kept me updated on the progress.
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 04/14/2021 10:13 AM

Troy,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
DB
DAVID BUSHEY
DC
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Danilo C.
Lemont, IL
2020 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change and detailing
David guided me through the service process with ease and acted with urgency, very good sense of ownership. Thank you for a good job McGrath service crew.
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 03/31/2021 10:31 AM

Danilo,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
DB
DAVID BUSHEY
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