DH

DYLAN HULME

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(167 reviews)
100

SE
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Stevie E.
Sanger, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The right way to do things
I bought my little car at Eckert Hyundai back in 2006, and now have well over 300000 miles on it. When I take the car in for service, they always let me know what else is wrong with it, and give me the option to do the repairs now or later if I prefer. They are all very courteous and knowledgeable. It seems to me that every time I see a new face, I'm not talking to a dummy. Apparently they have a very good selection process. I was pleased the other day when I went in four days before my oil change appointment, to get some extra oil, and they asked if I had time to let them slide me in. Now that's what I call service. I will always recommend this dealership to any one.
Recommended
DYLAN H. from Eckert Hyundai responded on 04/10/2021 05:34 AM

Thank you for the 5 star review and the kind words.  Always a pleasure to serve you and your cars needs.

Employees worked with

Verified Customer
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service!
I always appreciate the service department here. Friendly and honest.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/09/2021 11:38 AM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

RF
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Richard F.
Justin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Replaced engine quickly!!!
After finding out my engine was seized they handled the problem quickly and got with Hyundai and had it fixed within a week.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/02/2021 06:28 AM

Thank you for the great review. 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

TM
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Teresa M.
Lewisville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
They are great at assisting!
They were excellent at getting me and everyone else in and out. Everyone was extremely friendly and very helpful.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/12/2020 06:18 AM

Thank you for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208

Verified Customer
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always take care of me.
Always able to take care of the problem in a timely fashion.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/10/2020 11:38 AM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

KS
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Karen S.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Customer service and quality service repairs
Eckyert Hyundai has great customer service and high quality service department
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/07/2020 07:01 AM

Thank you for the great review.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

WN
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Wil N.
Flower Mound, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
SERVICE
They always answer are questions and go above and beyond to make sure our cars are taken care of.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/28/2020 07:08 AM

Mr. Nesmith, we think you are great people as well.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

Verified Customer
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Quick and excellent service
Quick and excellent service. Will definitely be back for whatever I need next.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/31/2020 03:50 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

JT
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James T.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Super Knowledgeable
Had two issues when I brought the car in. Both were dealt with very quickly and efficiently. Ability to schedule appointment online big plus. From the time I dropped off car until pickup everything was handles very professionally.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/30/2020 10:39 AM

Thank you James.

Don Wheeler
Fixed Operation Manager
940-243-6208

Verified Customer
Denton, TX
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
verified customer Verified Customer
Category: Service
Appreciate fast service
Always fast to resolve concerns! Excellent service!
Recommended
Employees worked with

SW
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Sandra W.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
The service writer was very considerate and helped us save money on the service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/27/2020 10:37 AM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

MD
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Monica D.
Pilot Point, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
customer service.
Their customer service is always amazing and professional.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/23/2020 02:23 PM

Thank you so much.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

BW
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Barbara W.
Grapevine, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Experience
Did a great job
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/24/2020 05:47 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

Verified Customer
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Good folks
Handled quickly
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/28/2020 06:57 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

Verified Customer
Krum, TX
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2020
verified customer Verified Customer
Category: Service
Thank you for Listening
What a great place to deal with, thank you for going above and beyond. Thank you Hyundai for having such a great Dealer
Recommended
Employees worked with

Verified Customer
Lewisville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service department
Impossible to be treated better, Service Manager fully explained repair and process Advisor kept in touch all through the process and a shout out to Megan for always smiling.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/17/2020 03:32 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

Verified Customer
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Happy Santa Fe
I've had my little Santa Fe for 9 years now & it's by far the best car I've ever bought! I've only had it in the shop twice in those 9 years - can you beat that?? You have serviced my car each time, and done it wonderfully. It still gets me down the road & fights off the crazy people on 35 I have to contend with! Thank you for a job well done!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/28/2020 02:03 PM

Thank you so much for the wonderful survey.

Don Wheeler
Fixed Operation Manager
940-243-6208

Verified Customer
Aubrey, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Tuneup
Great service, fast, friendly and prompt
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/30/2019 05:04 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

Verified Customer
Argyle, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast & Friendly
Eckert Hyundai was able to take our Veracruz without an appointment and complete an entire tuneup the same day. The service team was very professional and friendly. Highly recommend Eckert Hyundai!!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/21/2019 04:35 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

RD
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Robert D.
Flower Mound, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Quick Service
This service was for a warranty repair estimated to take 2-hours. But the actual repair took just over one-hour, so my wait was much shorter than expected. The repair also seems to be good, so I am happy.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/19/2019 08:27 AM

Thank you Mr. Dye

Don Wheeler
Fixed Operation Manager
940-243-6208
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