Thank you for taking the time to speak with me about this matter. I look forward to further serving your needs.
Thank you for your input and workng with me to reslove this matter. If you would like to recore this review we would appreciate it very much.
I am sorry you feel this way ma'am, please feel free to call me i would love to find out what happened.
I showed we charged you a diagnosis fee of 79.95 and you agreed at the time. Please let me know what we could have done differently.
Mr. Roberson, I apologize, sir that is not the way it is supposed to be, it will be addressed and corrected.
Don WheelerMr. Kevan Gleaton,
I would love for you to give me a call about your experience here.
I do apologize on behalf of my service team.
Here is a copy of your web appointment::: Please Note WEB APPT. CREATED 2017-09-27 06:17:00PM
All Vehicles were already reserved for previous reservations this late in the day as we close at 6:30 Pm.
On the said day we did not have any loaner car available, generally, we need a 2-3 day lead time to make a loaner reservation. In this particular case, you made the reservation at 6:17 PM (we close at 6:30 PM.) for the following morning and they were not any available. I do understand your frustration and if you would like to call I would be happy to discuss it with you.
Don Wheeler
Mr Lyons,
I apologize for the service you received sir, the actual service performed is a service was a major service with Hyundai. My staff should have keep you in the loop with the progress and time requirements, not what i expect from my staff again i apologize.
Thank you for the 5 star review and the kind words. Always a pleasure to serve you and your cars needs.
Thank you.
Don WheelerThank you for the great review.
Don WheelerThank you for the great survey.
Don WheelerThank you.
Don WheelerThank you for the great review.
Don WheelerMr. Nesmith, we think you are great people as well.
Thank you
Don WheelerThank you James.
Don WheelerThank you, Let me know what could have been better?
Don WheelerThank you.
Don WheelerThank you so much.
Don WheelerThank you
Don Wheeler