DL

DARLENE LARSEN

Internet Sales Manager
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(13 reviews)
65

HG
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Hector G.
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
verified customer Verified Customer
9
Category: Sales
Fair price
The experience overall was good, my experience mis more in regards to presenting documentation more specific to the add ons… I strongly believe that sneaking additional services to the total of your cost is not ideal, we need a more transparent process

Verified Customer
New Berlin, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2021
verified customer Verified Customer
Category: Sales
Good sales person Darlene.
Sales person Darlene called in two days for follow up and Answered all our questions.
Recommended
JAMES D T. from Boucher Hyundai responded on 08/13/2021 08:07 AM

Thank you for the review! 


CB
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Cheryl B.
Port Washington, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
verified customer Verified Customer
Category: Sales
Accurate and honest information about the vehicle we purchased
We saw the vehicle we purchased on the website over the weekend. When we called Monday morning and spoke with the sales manager Jim Tessner, he was able to confirm that the Palisade was still available. Within a short time, the sales person called us back with the final details on what we would get for our trade in as well as the final bottom line price. We were able to pick up our vehicle later that afternoon and all went as discussed on the phone. Our salesperson (Darlene) went over all of the features of the vehicle so we felt very comfortable driving the new vehicle home. All in all, a very pleasant buying experience.
Recommended

KE
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Katrina E.
Saint Francis, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021
verified customer Verified Customer
Category: Sales
Awesome dealership!
This is my fourth car with Boucher Hyundai. I would buy another car here in a heartbeat. They take great care of you enjoy working with Darlene will see them again in three years!
Recommended

MM
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Michael M.
Hartford, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2021
verified customer Verified Customer
Category: Sales
The sales lady I dealt with was forthright and respectful
The sales person knew exactly what vehicle I wanted to see and she also gave me a quick tutorial on my new vehicle and that too was extremely helpful
Recommended

Verified Customer
Elkhorn, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021
verified customer Verified Customer
Category: Sales
Efficient
Very proactive, anticipated questions, concerns and efficient
Recommended

Verified Customer
Menomonee Falls, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2021
verified customer Verified Customer
Category: Sales
Love our Tucson
Darlene was wonderful to work with. She made sure the car that we wanted was available for us to purchase and walked through the process with us step by step. It was my daughters first new car and she made the experience a wonderful one for her.
Recommended

SR
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Scott R.
West Bend, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2021
verified customer Verified Customer
Category: Sales
Exceptional experience
Boucher Hyundai made sure I was completely at ease with the purchase experience. All questions were answered and they made sure I was knowledgeable and comfortable about all aspects before and during the process.
Recommended

Verified Customer
Waukesha, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020
verified customer Verified Customer
Category: Sales
Santa Fe customer
It was a good experience. Darlene knows her products well and chose us a good Santa fe car. There's more options on it than I wanted but it is good. They were very friendly and knowledgeable group.
Recommended

EF
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Eileen F.
Pewaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2020
verified customer Verified Customer
Category: Sales
Exceptional
I feel special. Darlene is fun to work with. Since Saturn disappeared, I have only been to Boucher Hyundai for service and cars. I am treated like family and not just a buyer. They work for me and not forvthemswlvez
Recommended

MW
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Mark W.
Hartland, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2020
verified customer Verified Customer
Category: Sales
New Palisade
Great experience with Boucher. Darlene was very helpful and did a good job taking care of us.
Recommended

AS
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Amber S.
Sussex, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2020
verified customer Verified Customer
Category: Sales
Amazing!
Working with everyone at Boucher Hyundai (especially Dave Allard from Boucher Chevrolet) was so easy. They made our car buying experience so pleasant and seamless. They are not pushy about the sales, which was much appreciated. They earned our business for years to come!
Recommended

BG
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Beth G.
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2020
verified customer Verified Customer
Category: Sales
Ease of test drive
Unlike a lot of other dealers, was able to test drive alone with wife
Recommended
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