Dominick Logan

Overall Rating

4.9

(46 reviews)

85

Reviews of Dominick Logan

Verified Customer

Algonquin, IL

2022 Hyundai Kona

08/08/2021

Verified Customer

6

Category: Sales

Love my new Hyundai but disappointed in unmasked staff.

As anticipated the process took over 4 hours. Normally, this is to be expected and customers just have to accept and plan accordingly, however, during the spread of Covid 19 and variants to date, the civic duty of all citizens would be be adhere to the recommendation to mask up if not vaxxed. This was NOT evident as being followed at this. This is unacceptable more-so for a consumer business that meets for extended periods of time in close proximity of clients, some of who can are in highest risk age range. This issue raised stress and anxiety levels for me since I unknowingly sat within 18 inches from an unmasked and unvaxxed service rep for over 20 minutes two times through out the process.

VERONICA R. from Rosen Hyundai responded on 08/09/2021 11:06 AM

Sorry to hear about these issues. They have been addressed and a manager will reach out to you.

Employees worked with

Verified Customer

Sycamore, IL

2020 Hyundai Venue

ReScore Review™

08/28/2020

Verified Customer

Category: Sales

Sales

Buying a car was stress free. Service was excellent. I was able to test drive the car I was interested in and for paperwork started right away. They took the time to make sure to get the best deal for me.

Recommended

Original Review

08/19/2020

Category: Sales

Buying a car

Friendly and prompt to help you. Buying a car, they made sure to negotiate so I had the best deal.

Recommended

Dominick L. from Rosen Hyundai responded on 08/27/2020 11:35 AM

Hi! Alicia my name is Dominick Logan I am the General Sales Manager here at Rosen Hyundai. I want to first say thank you for your business and I hope that you are enjoying your new car. We here at Rosen strive for excellence and we always want to see how we can do better. We recieved your review of our dealership which you scored us a 3 out of 5 and I just wanted to see what re differently so we can get better. Please let me know at your convenience. Thanks! (224)249-3637 you can also text if you like.

Dominick L. from Rosen Hyundai responded on 08/29/2020 07:52 AM

Thank you!

Employees worked with

AS

Adrian S.

Crystal Lake, IL

2021 Hyundai Venue

ReScore Review™

05/25/2021

Verified Customer

Category: Sales

Friendly staff

The nice people make sure your needs are met

Recommended

Original Review

05/15/2021

Category: Sales

Yes

Nace personal

Recommended

Dominick L. from Rosen Hyundai responded on 05/15/2021 09:35 AM

Adrian thank you for the review! We always strieve to give our customers a 5 star experiance, were sorry we missed the mark. We are always working to get better.

Employees worked with

GB

Guenther B.

Mchenry, IL

2021 Hyundai Santa Fe

04/28/2021

Verified Customer

Category: Sales

Satisfied

Friendly, curtious staff, explanation of
Cockpit with all it's features well done
By Jennifer

Recommended

VERONICA R. from Rosen Hyundai responded on 04/29/2021 10:20 AM

Thanks for the review. Enjoy your new Santa Fe!

Employees worked with

KC

Kjeld C.

Marengo, IL

2020 Hyundai Tucson

07/29/2020

Verified Customer

Category: Sales

One year of searching.

It took almost a year of searching and waiting to pull the trigger. Being this is our 1st new car purchase in 40 years we did a lot of internet and talking to people to get ideas of service, safety and quality. Many of our local dealerships were eliminated right there. Safety issues were a major concern and Hyundai won out with what I consider should be standard items and they were with Hyundai. The 2nd item for me was service at the dealer, again Rosen fit the bill with excellent service.

Recommended

VERONICA R. from Rosen Hyundai responded on 09/04/2020 11:00 AM

Hi Kjeld, thank you for the review. I'm glad you had such a great experience with us here at Rosen Hyundai! Is there anything we could have done differently to earn the 5th star rating? Hope to hear from you soon, We appreciate your business!

Employees worked with

NK

Nicole K.

Huntley, IL

2022 Hyundai Elantra

03/13/2022

Verified Customer

10

Category: Sales

Rosen Hyundai and Brennan were the best!

Everyone was very professional, the process was extremely easy. Brennan went above and beyond for us.

JENNIFER D. from Rosen Hyundai responded on 03/15/2022 10:26 AM

Thank you for your 5 Star review Nicole. It is much appreciated. We look forwatd to servicing your vehicle in the
future.

Employees worked with

Verified Customer

Bensenville, IL

2022 Hyundai Palisade

03/09/2022

Verified Customer

10

Category: Sales

Awesome dealership

Everyone was so helpful and easy to work with Dominick and Yaseen were the best, highly recommend them and the dealership, love driving my new Palisade!

JENNIFER D. from Rosen Hyundai responded on 03/10/2022 11:54 AM

Thank you for your 5 Star review. It is much appreciated.

Employees worked with

RICHARD MATTHIES

JC

James C.

Pingree Grove, IL

2022 Hyundai Kona

03/07/2022

Verified Customer

10

Category: Sales

Fantastic

Salesman and dealership very easy to work with

JENNIFER D. from Rosen Hyundai responded on 03/07/2022 02:55 PM

Thank you for your 5 Star review James. It is much appreciated. We look forward to servicing your vehicle in the future.

Employees worked with

MB

Maththew B.

Algonquin, IL

2022 Hyundai Elantra

03/07/2022

Verified Customer

10

Category: Sales

Great Location

Love this location! Mike is great at what he does and has a ton of industry knowledge. These guys got me in and out quickly with a gorgeous new Elantra! My family has bought their last 5 cars here and my girlfriend will be buying one here in a few months. They are the best in biz

JENNIFER D. from Rosen Hyundai responded on 03/07/2022 02:57 PM

Thank you for your 5 Star review Matthew. It is much appreciated. We look forward to servicing your vehicle in the future.

Employees worked with

EDUARDO HERNANDEZ

Verified Customer

Lake In The Hills, IL

2022 Hyundai Santa Fe

03/01/2022

Verified Customer

10

Category: Sales

2022 Santa Fe lease

My salesman was very attentive and listened to my needs. This not makes 5 vehicles from Rosen. A++

JENNIFER D. from Rosen Hyundai responded on 03/03/2022 09:52 AM

Thank you so much for your 5 Star review. It is much appreciated.

Employees worked with

Verified Customer

Algonquin, IL

2022 Hyundai Kona

03/01/2022

Verified Customer

10

Category: Sales

Rosen Hyundai algonquin is the best!

See Mike Becker, sales associate. You'll get the car you want with Mike!

JENNIFER D. from Rosen Hyundai responded on 03/01/2022 10:21 AM

Thank you for your 5 Star review. It is much appreciated.

Employees worked with

CR

Colleen R.

Bartlett, IL

2022 Hyundai Santa Fe

02/28/2022

Verified Customer

10

Category: Sales

Rosen Hyundai Algonquin

We were referred to Rosen Hyundai and they did not disappoint! Mike Becker, our sales associate, was upfront about each detail and helped us throughout the process. The entire team was great to work with, the facility was clean and comfortable, and we love our new car.

JENNIFER D. from Rosen Hyundai responded on 03/01/2022 10:23 AM

Thank you for the 5 Star review Colleen. It is much appreciated. We look forward to servicing your vehicle in the future.

Employees worked with

JC

Jeffrey C.

Cary, IL

2022 Hyundai Palisade

02/23/2022

Verified Customer

10

Category: Sales

Happy Customer

My sales Rep Jared was very helpful. He was knowledgeable about the vehicles and the sales process. I was given a fair price on my trade in and look forward to working with him again in the future.

JENNIFER D. from Rosen Hyundai responded on 02/24/2022 07:12 AM

Thank you for your 5 Star review Jeffrey. It is much appreciated. We loook forward to servicing your vehicle in future.

Employees worked with

PH

Pamela H.

Des Plaines, IL

2022 Hyundai Santa Cruz

02/18/2022

Verified Customer

10

Category: Sales

NEW Santa Cruz

Saleperson was fabulous! Everything was clear, concise and easy! Angel walked me through all the options on my new car and how to use them and program them...that was priceless!

JENNIFER D. from Rosen Hyundai responded on 02/18/2022 02:00 PM

Thank you for your 5 Star review Pamela. It is much appreciated. We look forward to servicing your vehicle in the future.

Employees worked with

DK

Diana K.

Fox Rv Vly Gn, IL

2022 Hyundai Tucson

02/15/2022

Verified Customer

10

Category: Sales

New Tucson

Highly recommend
Made purchasing a new car during trying times a pleasant experience

JENNIFER D. from Rosen Hyundai responded on 02/17/2022 07:28 AM

Thank you for your 5 Star Review Diana. We appreciate your feedback. Looking forward to servicing your vehicle in the future.

Employees worked with

GP

Gail P.

Mchenry, IL

2022 Hyundai Tucson Hev

02/04/2022

Verified Customer

10

Category: Sales

Terrific experience

We had a wonderful experience with our sales person through the financial person. Everyone was knowledgeable and attentive. Great job everyone!

JENNIFER D. from Rosen Hyundai responded on 02/04/2022 02:26 PM

Thank you for your 5 Star review Gail. It is much appreciated. We look forward to servicing your vehicle in the future.

Employees worked with

Verified Customer

Volo, IL

2022 Hyundai Tucson

02/01/2022

Verified Customer

10

Category: Sales

Very satisfied with my purchase

I felt that I was not pressured into the purchase and I felt I was helped in making the best decision for myself and my family.

JENNIFER D. from Rosen Hyundai responded on 02/03/2022 07:53 AM

Thank you for your 5 Star review. It is much appreciated.

Employees worked with

LP

Lisa P.

Chicago, IL

2022 Hyundai Tucson

01/30/2022

Verified Customer

10

Category: Sales

Awesome car!

This is my 3rd Hyundai, second purchased from Rosen! I cannot say enough positive things about Rosen and the whole car buying process. Working with Brian Acosta and Mike Becker to finalize this deal was by far the best experience.

Dominick L. from Rosen Hyundai responded on 01/31/2022 02:49 PM

Lisa thanks for the review!

Employees worked with

Verified Customer

Arlington Heights, IL

2022 Hyundai Kona

01/17/2022

Verified Customer

10

Category: Sales

This is the best dealership!!!

Everyone here is ready to help. John in sales is amazing. I will never go anywhere else to buy a car. They make it quick and easy here with no haggling!! Love this place.

JENNIFER D. from Rosen Hyundai responded on 01/17/2022 12:14 PM

Thank you so much for your 5 Star review. It is much appreciated.

Employees worked with

KE

Kathleen E.

Crystal Lake, IL

2022 Hyundai Tucson

12/12/2021

Verified Customer

10

Category: Sales

Excellent service ! Excellent car quality!

This is my family’s 4th car car purchase at Rosen in Algonquin and am always pleased with their customer service ! We shop there because of the people and we love Hyundai cars.

JENNIFER D. from Rosen Hyundai responded on 12/13/2021 10:59 AM

Thank you for the 5 Star review Kathleen. Much appreciated. We look forward to servicing your vehicle in the future as well. Have a great holiday.

Employees worked with

EDUARDO HERNANDEZ

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