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SureCritic / Hyundai Dealer / Taylor Hyundai / DANIELLE B SLICK
DS

DANIELLE B SLICK

Taylor Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(43 reviews)
71

Reviews of DANIELLE B SLICK

Verified Customer
Blythe, GA
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer Service
Everyone goes above and beyond to ensure customer satisfaction.
Recommended
ROBERT S., Service Manager from Taylor Hyundai responded on 07/26/2021 05:48 PM

Thank you for the kind words and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
JC
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Joseph C.
North Augusta, SC
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Easy to work with.
I use the online scheduling feature for service (which is great) and the Service Advisor (Danielle) took care of a Hyundai recall in addition to the normal service saving me an extra trip.
Recommended
ROBERT S., Service Manager from Taylor Hyundai responded on 07/17/2021 01:52 PM

We really appreciate the kind words along with the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
TW
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Timothy W.
Edgefield, SC
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
2016 Tuscon - Door Handle
When the door handle on our 2016 Tuscon started giving us issues, the service department at Taylor took care of it with no issues. Great job as always, thanks!
Recommended
ROBERT S., Service Manager from Taylor Hyundai responded on 07/15/2021 04:56 AM

As always thanks for being a loyal customer and giving us the opportunity to assist you

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
BZ
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Beverly Z.
Aiken, SC
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2022
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Very Good
Danielle was pleasant and professional in handling our issue.
ROBERT S., Service Manager from Taylor Hyundai responded on 04/05/2022 04:30 AM

Thank you very much for the comments and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
RP
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Roy P.
North Augusta, SC
2014 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Experience at Taylor Hyundai Service!
Great service, professional and I was taken care of!
ROBERT S., Service Manager from Taylor Hyundai responded on 03/28/2022 07:22 AM

Thank you very much for the comments and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
TW
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Timothy W.
Edgefield, SC
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Front end alignment and tire rebalance
As always a fantastic job by the service department at Taylor. Daniel and Bob are excellent! Happy repeat customer as always!
ROBERT S., Service Manager from Taylor Hyundai responded on 03/23/2022 04:33 AM

As always great to have you as a customer

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
DD
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David D.
Evans, GA
2011 Hyundai Azera
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
verified customer Verified Customer
10
Category: Service
Excellent service as always. Customer for past twenty years !
Will most likely continue to buy from this dealer.
Employees worked with
DS
DANIELLE B SLICK
DD
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David D.
Evans, GA
2011 Hyundai Azera
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
verified customer Verified Customer
10
Category: Service
Excellent service as always. Customer for past twenty years !
Will most likely continue to buy from this dealer.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/21/2022
Service Type: Maintenance
10
Category: Service
Excellent service as always. Customer for past twenty years !
xxxxxxxxxxxxxxxxxxxxxx
ROBERT S., Service Manager from Taylor Hyundai responded on 03/22/2022 06:51 AM

Thank you very much for the kind comments

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
WM
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William M.
Statesboro, GA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Best Hyundai Dealer in SE GA
I took our 2020 Hyundai Sante Fe Ultimate in to have the wheels corrected under warranty. The clear coat had begun to peel on several wheels . I had met with Taylor’s Svc Director in a previous visit and he encouraged me to come back and said I will take care of that - no issues . Just bring the car in on Monday , we’ll provide a loaner and pick up Friday . We finally did and they look absolutely new - perfect ! Had some other maintenance work done while there . Couldn’t be more pleased . Danielle, our Service Advisor is the best ! Always working on our behalf . I feel like I’m treated like family at Taylor, not just a customer!
ROBERT S., Service Manager from Taylor Hyundai responded on 03/17/2022 09:11 AM

We are very hapyy that you are satisified. And welcome to the Taylor Hyundai Family

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
WS
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Wymond S.
Augusta, GA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Service department….
Great working my service personal, she went out of way to help…
ROBERT S., Service Manager from Taylor Hyundai responded on 03/17/2022 09:08 AM

Thank you very much for the wonderful trview

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
CM
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Cheyenne M.
Evans, GA
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
service
dropped my car off earlier than appt time, was serviced right away and got a return call to pick up my car pretty quickly afterwards, service member was nice and very personable!
ROBERT S., Service Manager from Taylor Hyundai responded on 03/17/2022 09:02 AM

Thank you very much for the comments and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
DW
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Donald W.
Augusta, GA
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service and expertise at a fair price
I bought a Palisade from Taylor Hyundai 3 years ago. Not only is this the best vehicle I have ever owned the service at Taylor could not be better.
ROBERT S., Service Manager from Taylor Hyundai responded on 03/17/2022 09:00 AM

Thank you very much for the kind comments and the wonderful review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
TS
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Terry S.
North Augusta, SC
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Feedback from service
Everything was done well and in a timely manner. Danielle was my service advisor and she was great. She even helped Mt sister fix her Bluetooth. I always have had a good experience when I come in.
ROBERT S., Service Manager from Taylor Hyundai responded on 03/05/2022 06:38 AM

Thank you very much for the kind words and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
Verified Customer
Augusta, GA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
summary
on time
ROBERT S., Service Manager from Taylor Hyundai responded on 03/01/2022 04:32 AM

We appreciate the awesome review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
MB
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Mary B.
Augusta, GA
2019 Hyundai Santa Fe Xl
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/19/2022
Service Type: Maintenance
verified customer Verified Customer
5
Category: Service
Should’ve gone to Autozone
No one returned my call to schedule an appointment so I
I showed up to drop off(Thursday) and didn’t hear from them until Monday and was told that it’ll be done at 430-5 but they’d call. They didn’t call so I showed up and first thing they asked was if I received a call. There responsiveness is not what I expected or was used to. The dealership I bought it from would drop everything and kill me with kindness. Looks like I’ll find another dealership for maintenance. They are getting a 5 because the battery was installed correctly but cost $225. Sad to think that Autozone would’ve been a better choice.
ROBERT S., Service Manager from Taylor Hyundai responded on 02/22/2022 02:10 PM

Thank you for discussing this visit with Danielle

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
GP
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Gary P.
Grovetown, GA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great Service
Excellent service. Caring professional staff. Didn’t waste time and kept me Indy.
ROBERT S., Service Manager from Taylor Hyundai responded on 02/16/2022 04:17 AM

Thank you for the awesome comments and review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
SF
gravatar
Susan F.
North Augusta, SC
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
My experience
Service personnel was very efficient and friendly
ROBERT S., Service Manager from Taylor Hyundai responded on 02/10/2022 03:37 PM

 Thank you very much for the kind comments and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
SC
gravatar
Stephen C.
Augusta, GA
2014 Hyundai Equus
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2022
verified customer Verified Customer
10
Category: Service
Danielle did great!
Danielle did great!
Employees worked with
DS
DANIELLE B SLICK
Verified Customer
Augusta, GA
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent service
The service advisor is very helpful in making sure my car is serviced and completed on time.
ROBERT S., Service Manager from Taylor Hyundai responded on 02/02/2022 04:29 AM

Thank you very much for the kind comments and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
SG
gravatar
Stephen G.
Statesboro, GA
2019 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent help and service
Drove 2 hours to come back for repair work and recall work. I had moved away after my original car purchase . I waited in the customer service lounge for a number of hours. Fresh gourmet coffee and a good tv while I did my computer work. They did what they said they would do. It was a pleasure.
ROBERT S., Service Manager from Taylor Hyundai responded on 01/22/2022 05:46 AM

Thank you very much for the kind words and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
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