DK

Dustin King

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(12 reviews)
83

Verified Customer
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2024
verified customer Verified Customer
9
Easy Purchase
Smooth buying process with no pressure and everyone I dealt with was friendly. I paid the exact price I was quoted before coming in with no unexpected costs.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 01/29/2024 10:41 AM

Thank you for sharing your positive experience with us! We're glad to hear that our team provided a smooth buying process without any pressure. We strive to be transparent with our pricing, so we're delighted that you paid the exact price you were quoted. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

KL
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KENNETH L.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2023
verified customer Verified Customer
9
helpful and knowledgable staff
I went with interest in a particular vehicle. Apparently Toyota is deciding what to build, so you can take what is in production and destined to the dealer or take a chance and wait for something different.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 11/27/2023 03:58 PM

Thank you for your business, Kenneth! We appreciate you coming to Vancouver Toyota and considering purchasing one of our vehicles. We strive to provide variety and options for our customers, and we apologize if it doesn’t always meet their expectations. We will continue to do our best to offer what we can!

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

Verified Customer
Vancouver, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/29/2023
verified customer Verified Customer
7
Very business like.
I don't think the car inspected prior to delivery. When I got home I inspected the car and found the hood was out of alignment.
Employees worked with

JH
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Jeff H.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2023
10
Category: Sales
Fantastic!
Dustin was top notch! Haven’t bought a new vehicle since 2004. I was looking for a hard to find color and options. And was hesitant to buy new but Found the exact vehicle I wanted . Dustin took the time to make sure I was confident about the purchase and gave me answers for all of my questions . I’d wager he spent more time with me than most would. Got exactly what I wanted and couldn’t be happier. Thanks!
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 08/31/2023 04:42 PM

Thanks Jeff, we're glad you had such a great experience with Dustin. We really appreciate your business and we're glad you found the exact vehicle you wanted. We know the process of buying a new vehicle can be intimidating, so we're glad you felt comfortable enough to make the purchase confidently. We're thrilled you are so happy with the outcome!

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

EF
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ELIZABETH F.
Vancouver, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/25/2023
verified customer Verified Customer
9
New car purchase experience with my salesman, Dustin King
As weird as it sounds I haven’t purchased a new car in 13 yrs. due to the way I was treated by another company. I just couldn’t bring myself to trust any sales people but I really wanted the safety features and ambiance that a new vehicle brings. After my family and I visited several other competitive dealerships, I landed at this one. Dustin greeted us and I asked him about my car of choice, the Venza. Unfortunately, he wasn’t able to show me a current model but did show me a 2022 Venza. He explained how I could reserve a car of choice but to be flexible about colors, equipment, design, etc. I approved and put some money down. He kept me abreast about the car and not quite three weeks later, Dustin called to let me know my car was in complete with all I had requested. I was thrilled. Thank you, Dustin, for understanding my issue and treating me with respect.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 06/26/2023 07:46 AM

Thank you Elizabeth for your kind review of Vancouver Toyota and Dustin. We appreciate your trust in us and are glad Dustin could help you find the perfect car. We strive to ensure our customers have a positive experience when visiting our dealership and are delighted that you were satisfied with Dustin's service.

Lynn Quiding
Customer Service Representative
3602535403
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 06/26/2023 10:02 AM

Hi, 
I received your email, if you respond you can rescore your review.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

SW
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SHAWN W.
Camas, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2023
verified customer Verified Customer
10
Pleasant experience
Big thank you to Dustin, he was extremely knowledgeable in all areas 4Runner.
Absolutely no pressure. He explained the ordering process, we put down a deposit. We were updated every step of the journey.
Dustin notified us the minute it it the lot. We arrived that afternoon with a sold sign on our 4Runner and drove out the door within 3 hours.
Thank you
Thank you
Thank you
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 06/25/2023 04:12 PM

We are so pleased that Dustin was able to provide you with the kind of customer service you were looking for and that you had such a positive experience at Vancouver Toyota. We thank you for your business and look forward to seeing you again!

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

TT
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TEWABECH T.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2023
verified customer Verified Customer
10
Purchased new car.
Best costumer service every one is very helpful and professional.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 05/03/2023 08:01 PM

Thank you so much for your kind words, Tewabech! We are so pleased to hear that you had a great experience with our customer service team. We strive to provide the best service possible and are glad that we could meet your expectations.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

JD
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JEFFREY D.
Happy Valley, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2022
verified customer Verified Customer
8
Easy Process and Good Communication
The Sales Associate we worked with was knowledgeable and helpful. The process of completing the sale was not high pressure and people knew what they were doing.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 10/28/2022 10:49 AM

Hi Jeffrey, 
Thank you for your review of our Sales Department. We here at McCord's Vancouver Toyota
appreciate our customers.
Sincerely, 

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

LK
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LESLIE K.
Battle Ground, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2022
verified customer Verified Customer
10
New Car Purchase
I went in to test drive a RAV4, and ended up putting down some money to reserve a vehicle. I only waited about 2 months which was much less than I expected. Communication from Dustin and Samantha was great, and I always knew what was going on as my vehicle made its way to the dealership. Easy financing process. Overall, easy, quick, stress free experience. This is the 3rd car I’ve purchased from McCord. Recommend highly, and love my new car!!
Kerrie K., Service Manager from Vancouver Toyota responded on 07/28/2022 10:13 AM

Leslie, we appreciate your loyalty. It is a pleasure to hear that we could help you find what you were looking for once again. We strive to provide a smooth and enjoyable process every time, and love to hear that you have received that level of professionalism during your most recent visit. Congratulations on your new vehicle!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

MG
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MARISSA G.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2022
verified customer Verified Customer
10
Loving my new Tacoma!
I came into the dealership looking for a very specific Tacoma. Dustin was incredibly helpful, not pushy and made it happen for me. I walked out of there thinking that was the easiest car buying experience I’ve ever had.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 07/22/2022 09:01 AM

Hi Marissa, 
Thank you for sharing your experience working with Dustin. I'm sure you are enjoying your new Tacoma.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

MT
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MEGHANN T.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2022
verified customer Verified Customer
10
Great Car Buying Experience
We knew buying a car in this market might be challenging but Vancouver Toyota made the process simple and easy. We enjoyed working with knowledgeable staff and love our new car!
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 02/14/2022 04:57 PM

Hi Meghann,
Thank you for sharing your buying experience and the staff members your worked with.
We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely, 

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

PH
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PETER H.
Woodland, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2021
verified customer Verified Customer
10
Excellent info and collection
We had demo'd a numbet of card at other dealerships but we couldn't decide what to do. We went to your dealership and Rachel gave us all kinds of info and a test drive in a Highlander. We came back several days later and saw a Venza on the lot. Rachel was gone that day and we talked with Dustin. Both were comfortable to work with.
Kerrie K., Service Manager from Vancouver Toyota responded on 12/17/2021 05:52 PM

Peter, congratulations on your new vehicle! We love hearing that both Rachel and Dustin took great care of you. Thank you for your business. 

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
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