EC

ERIC CULP

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(8 reviews)
50

JM
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Jack M.
Norwalk, CA
2022 Hyundai Tucson Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2021
verified customer Verified Customer
Category: Sales

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/03/2021
Category: Sales
VIP
We got the VIP treatment we got the car we wanted at a great price .
Recommended
HOWARD B P. from Earnhardt Hyundai responded on 06/03/2021 01:37 PM

Thanks for your business and the feedback....

HOWARD B P. from Earnhardt Hyundai responded on 06/03/2021 01:41 PM

Thanks for your feedback

Employees worked with

Verified Customer
Phoenix, AZ
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/17/2021
verified customer Verified Customer
Category: Sales
Fast and Easy process. Customer service can be improved.
Great inventory. Easy to view all cars on the lot, inside and out. Didn’t have anyone pressuring us to make a sale. Salesman did need to work on his customer service skills and being patient with explaining things more in detail. He easily got frustrated and had an attitude, huffing and acting as if he was annoyed with my lack of understanding as I am trying to break down the pricing. Any smart person making a big purchase should most definitely take the time to fully understand every pricing detail before agreeing and signing anything. It was the end of the day but that is no excuse. But overall it was a somewhat laid back and easy car buying process. A lot quicker process than I’ve experienced before.
Recommended
HOWARD B P. from Earnhardt Hyundai responded on 05/19/2021 11:52 AM

Thanks for the feedback,  When you have a chance I would like to discuss this issue with you further.  Bruce Patrick, Sales Mgr 623-388-5800

HOWARD B P. from Earnhardt Hyundai responded on 05/20/2021 11:40 AM

Thanks for taking the time to give me your feedback on the situation.  I am glad you and your husband are enjoying your new vehicle and we look forward to servicing your two hyundais in the future.  Bruce Patrick..

Employees worked with

AF
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Arthur F.
Phoenix, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2021
verified customer Verified Customer
Category: Sales

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/28/2021
Category: Sales
New Car Purchase
I traded a 2020 Santa Fe for a 2021. From start to finish Earnhardt was the way to go. We started out looking at cars, then a test drive followed by negotiation. I expected to be there for 5 hours, but it took half that time from start to finish. It was overall a good experience.
Recommended
Adam B., General Manager from Earnhardt Hyundai responded on 04/28/2021 01:55 PM

Mr. Fenster- thank you for taking the time on the phone with me. Thank you for your business and we are here for anything you may need in the future.

Adam Breen
General Manager 
Earnhardt Hyundai 

Employees worked with

HA
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Hugo A.
Tolleson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2021
verified customer Verified Customer
Category: Sales
Love my new ride
This is my third car I buy but the first time I walk out feeling good about my new car.
Recommended
Employees worked with

Verified Customer
Glendale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2021
verified customer Verified Customer
Category: Sales
Amazing Service
Amazing service and staff overall!
Recommended
Employees worked with

Verified Customer
Tolleson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2020
verified customer Verified Customer
Category: Sales
Fast, fair and easy peasy
Process was quick, deal was exceptional and the transaction was easy.
Recommended
Employees worked with

Verified Customer
Tolleson, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/23/2020
verified customer Verified Customer
Category: Sales
No pressure, straight to the point
I would have given it a 5 star BUT the salesman we worked with did not have enough knowledge of their inventory, we asked for the lowest priced vehicle on their lot on a specific model, and instead of knowing or trying to find out which one do they have, he immediately pointed us to the mid-priced one. Me and my spouse are the one who found the right priced model that we were looking for after looking around the lot.
HOWEVER the transaction went smoothly, he did not pressure us on buying, he gave us a fair deal on our trade-in and he was straight to point. So i'm giving a 4/5
Recommended
Adam B., General Manager from Earnhardt Hyundai responded on 11/25/2020 01:43 PM

Shantal- My name is Adam Breen and I am the General Manager at Earnhardt Hyundai. I would like to talk to you more about your visit. Please give me a call when you can. 623-388-5800. Thank you and look forward to talking to you soon.

Employees worked with

GP
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Gina P.
Litchfield Park, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
verified customer Verified Customer
10
Category: Sales
Great Experience!
Dylan was amazing! He was patient and explained everything thoroughly during the entire process. He even went out of his way to follow up and make sure that everything was going well for me! Thank you!
Employees worked with

Displaying all 8 Review
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