Business Solutions
SureCritic / Hyundai Dealer / Huffines Hyundai Plano / EFREN Y PALMA
EP

EFREN Y PALMA

Huffines Hyundai Plano
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(41 reviews)
63

Reviews of EFREN Y PALMA

Verified Customer
Longview, TX
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good Service
Very helpful
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 03/29/2022 11:29 AM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
MS
gravatar
Michael S.
Carrollton, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
First Class Service
#1, Top Quality Cordial First Class Service with a smile.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 03/26/2022 11:57 AM

Michael, thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
JH
gravatar
Jeffrey H.
Dallas, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Always the best!
Very professional
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 03/25/2022 05:17 AM

Jeffrey, thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
Verified Customer
Plano, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Nice job and friendly staffs
The service staffs are very friendly, and I don't have too much opinion on their quality of jobs as I was doing warranty maintenance on my 2-3 years old car.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 03/23/2022 02:46 PM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
Verified Customer
Carrollton, TX
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Maintenance
verified customer Verified Customer
8
Category: Service
Excellent and timely service for regular maintenance
Was able to promptly schedule required maintenance. Staff was friendly and professional. Service completed within the time promised and faster than previous dealers I've used.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 03/23/2022 12:52 PM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
Verified Customer
Prosper, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Fast and Friendly
The staff was very accommodating, professional and the service was faster than other dealer.

Prices are lower than the quick lube shops and I can get a wash.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 03/22/2022 01:16 PM

Thank you for your feedback.We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
RJ
gravatar
Raquel J.
Mc Kinney, TX
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service Department was Excellent
Quick and Easy Process from scheduling service to actual provision of the service. I came a week earlier than the scheduled appointment but the advisor still helped me and fit in their schedule! One satisfied customer here! Keep up the good work! To the Management: Keep those employees that are there to provide service and not just take salary. This is how you keep or retain customers, not only for the service department but also in the sales department because satisfied customers spread the word.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 03/02/2022 05:16 AM

Raquel, thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
JG
gravatar
Joseph G.
Wylie, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Service
My service guy was great!!!
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 02/26/2022 06:31 AM

Joseph, thank you for your feedback.  We look foreward to serving you next time. 

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
CP
gravatar
Charles P.
Plano, TX
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
took car in for a recall.
It was easy to make the appointment and service was done in less time than anticipated.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 02/23/2022 12:44 PM

Charles, thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
DC
gravatar
David C.
Richardson, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good.
Fast service.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 02/21/2022 05:20 AM

David, thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
Verified Customer
Carrollton, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service
Great service
I will most likely come back for the future services
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 02/17/2022 12:29 PM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
VR
gravatar
Vijayakumar R.
Plano, TX
2016 Hyundai Elantra Gt
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2022
verified customer Verified Customer
9
Category: Service
Service Manager called and he has sorted out the issues with me
Earlier I left a feedback that the online price is not matching with the price service technician quoting and long wait time before any one attended me in the car.
Service Manager called me personally and told the online price mismatch has been fixed and better service could be expected next time,
Employees worked with
EP
EFREN Y PALMA
Verified Customer
Garland, TX
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service
Wonderful service
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 02/09/2022 07:40 AM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
Verified Customer
Frisco, TX
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2022
Service Type: Repair
verified customer Verified Customer
5
Category: Service
Quick and easy
Quick and easy
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/15/2022 02:55 PM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
ML
gravatar
Marilyn L.
Dallas, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Love Huffines Hyundai Service
Love Huffines Hyundai Service Department
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/13/2022 12:08 PM

Marilyn, thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
Verified Customer
Plano, TX
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
good
Very Good
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/13/2022 12:02 PM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
Verified Customer
Plano, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Will be coming back
Great experience!
BRANDON H., Service Director from Huffines Hyundai Plano responded on 12/31/2021 01:55 PM

Thank you for the feedback. We appreciate it. 

Brandon Henson Service Director 972-867-5000
Employees worked with
EP
EFREN Y PALMA
Verified Customer
Carrollton, TX
2013 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2021
verified customer Verified Customer
10
Category: Service
recall
The service was very successful. The technician was friendly and did the job on time. Highly recommended
Employees worked with
EP
EFREN Y PALMA
CC
gravatar
Cheryll C.
Dallas, TX
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Quick and easy
I like the pick up services
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/30/2021 05:12 AM

Cheryll, thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
CN
gravatar
Chiedza N.
Wylie, TX
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent
Service was great... Exceptional
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/27/2021 05:47 AM

Chiedza, thank you for taking the time to share your feedback. We look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.