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FELIPE J GUZMAN

General Sales Manager
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(35 reviews)
90

JM
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James M.
Heber, CA
2020 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
verified customer Verified Customer
Category: Sales
Painless process
Traded in a lease early from another car maker. Handled the process painlessly and were very flexible with financing options for the new car.
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/11/2021
Category: Sales
Painless process
Traded in a lease early from another car maker. Handled the process painlessly and were very flexible with financing options for the new car.
Recommended
FELIPE J G. from Imperial Valley Hyundai responded on 03/24/2021 12:41 PM

James, thank you and I'm very sorry for the second key will make sure to get it for you. 


Verified Customer
Imperial, CA
2020 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2020
verified customer Verified Customer
Category: Sales
Issue was resolved and met with an agreement.
General Manager and his team contacted me and did their best to resolve the issues I originally had and we were able to come to an agreement. I did not think they would care enough to try to meet me half ways but they did and were fast about making things right.
Recommended

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/23/2020
Category: Sales
Pricing was not what I was promised.
Overall would not recommend, this is my second car and I am already annoyed with their service.
Not Recommended
FELIPE J G. from Imperial Valley Hyundai responded on 09/24/2020 10:56 AM

Hello,
Thank you for your response, I am sorry to hear you had a frustrating experience and we appreciate you bringing this to our attention. I will be in contact with you shortly \to further discuss the issue. 

THank you,
Jesse Guzman
(760)335-3392


VT
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Vivianna T.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
verified customer Verified Customer
10
Category: Sales
Great Customer Service!
I highly recommend Imperial Valley Hyundai, they have excellent service and very friendly staff.

BC
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Barbara C.
Calexico, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2022
verified customer Verified Customer
10
Category: Sales
Muy bien l información y atención
Pagaron bien por el auto que entregué y satisfecha por el nuevo auto Santa Fe para las necesidades de mi familia.

Verified Customer
Imperial, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2022
verified customer Verified Customer
10
Category: Sales
Awesome!!
The imperial valley hyundai staff was very professional and they made the process of buying a car so easy and fast.

Verified Customer
El Centro, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
verified customer Verified Customer
9
Category: Sales
Santa Cruz Fits our needs
This is our third Hyundai and each filled our needs at the time.

GR
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Gonzalo R.
Brawley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
verified customer Verified Customer
10
Category: Sales
Knowledgeable
Great Service and very knowledgeable

FG
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Fernando G.
Calexico, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2021
verified customer Verified Customer
10
Category: Sales
Good servirce
Good attention and service

VL
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Viana L.
El Centro, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2021
verified customer Verified Customer
10
Category: Sales
Amazing
This was the first time I have purchased a car where I would personally recommend the dealership and the sales associate Marco Lizarraga.

VF
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Victor F.
El Centro, CA
2022 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
verified customer Verified Customer
10
Category: Sales
Amazing
The attention of your personnel was exceptional.

Verified Customer
Brawley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2021
verified customer Verified Customer
10
Category: Sales
New car purchase
My wife got the car she wanted at a price she was comfortable with

Verified Customer
Calexico, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2021
verified customer Verified Customer
10
Category: Sales
Nice
Nice

MD
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Maria D.
El Centro, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2021
verified customer Verified Customer
10
Category: Sales
Hyundai palisade 2022
Jose from imperial valley Hyundai was so helpful with sell and answered every question I had in regards to my purchase and I’m in love with my new 2022 Hyundai palisade. ?

Verified Customer
El Centro, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2021
verified customer Verified Customer
6
Category: Sales
All the cars they provide are great and beautiful
I was really pleased to purchase my 2021 hyundai sonata. The dealer was very attentive and answered all the questions I had. My experience was greatfrom the moment I entered the facility to the moment I left the facility with my new car. I would definitely come back to buy another car

ER
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Eduardo R.
Heber, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2021
verified customer Verified Customer
10
Category: Sales
Julio de la Teja is an excellent sales advisor
He provided all the needed information for a better decision.

CM
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Carlos M.
Calexico, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2021
verified customer Verified Customer
10
Category: Sales
Fast, kind, professional, they make every customer feel comfortable, welcomed and as important as anybody else.
They show me the options i asked for, gave me a great deal on a 2022 Elantra, run me through all the purchase and payment info, answered all the questions i had, all the options on insurance, service, etc, nice and clean showroom, and the best part is the whole staff, from the sales team,service, mechanics,etc, this is the second car i buy with them and they are my first option if i get a third one.

EF
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Emilia F.
Calexico, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2021
verified customer Verified Customer
Category: Sales
Sales team great
The best
Recommended

YR
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Yaditza R.
Calexico, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021
verified customer Verified Customer
Category: Sales
Very good
Excellent service
Recommended

MC
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Marysol C.
Calexico, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2021
verified customer Verified Customer
Category: Sales
La gente tan aren't y servicial
siempre dan las mejores opciones para hacer nuestra compra de auto ? y las personas que ahi trabajan super serviceable y atentas
Recommended
FELIPE J G. from Imperial Valley Hyundai responded on 06/29/2021 08:19 PM

Un millon de gracias.


NR
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Norma R.
Brawley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2021
verified customer Verified Customer
Category: Sales
Everything
I was really happy with the guy that help me
Hector Salcedo he was very patient
Recommended
FELIPE J G. from Imperial Valley Hyundai responded on 06/29/2021 08:20 PM

thank you so much. 


Displaying Review 1 - 20 of 37 in total
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