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SureCritic / Imperial Valley Hyundai / FELIPE J GUZMAN
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FELIPE J GUZMAN

General Sales Manager
Imperial Valley Hyundai
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(35 reviews)
90

Reviews of FELIPE J GUZMAN

MC
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Marysol C.
Calexico, CA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2021
verified customer Verified Customer
Category: Sales
La gente tan aren't y servicial
siempre dan las mejores opciones para hacer nuestra compra de auto ? y las personas que ahi trabajan super serviceable y atentas
Recommended
FELIPE J G. from Imperial Valley Hyundai responded on 06/29/2021 08:19 PM

Un millon de gracias.

Employees worked with
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FELIPE J GUZMAN
General Sales Manager
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LUIS REYNOSO
NR
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Norma R.
Brawley, CA
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2021
verified customer Verified Customer
Category: Sales
Everything
I was really happy with the guy that help me
Hector Salcedo he was very patient
Recommended
FELIPE J G. from Imperial Valley Hyundai responded on 06/29/2021 08:20 PM

thank you so much. 

Employees worked with
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FELIPE J GUZMAN
General Sales Manager
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MARCO PEREZ LIZARRAGA
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HECTOR SALCEDO HIDALGO
JM
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James M.
Heber, CA
2020 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
verified customer Verified Customer
Category: Sales
Painless process
Traded in a lease early from another car maker. Handled the process painlessly and were very flexible with financing options for the new car.
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/11/2021
Category: Sales
Painless process
Traded in a lease early from another car maker. Handled the process painlessly and were very flexible with financing options for the new car.
Recommended
FELIPE J G. from Imperial Valley Hyundai responded on 03/24/2021 12:41 PM

James, thank you and I'm very sorry for the second key will make sure to get it for you. 

Employees worked with
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FELIPE J GUZMAN
General Sales Manager
MO
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Maricela O.
El Centro, CA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2021
verified customer Verified Customer
Category: Sales
Santa fe
Very nice
Recommended
FELIPE J G. from Imperial Valley Hyundai responded on 01/14/2021 11:16 AM

Thank you very much, we will see you saturday.

Employees worked with
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FELIPE J GUZMAN
General Sales Manager
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JULIO DE LA TEJA
Verified Customer
Calexico, CA
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2020
verified customer Verified Customer
Category: Sales
Excellent customer service
Buying a car is no easy task but Cesar Aguilar made my experience easier and stress free. The attention I received from him and his coworkers was exceptional. I am very satisfied with my new purchase and the service I received.
Recommended
BIANCA L L. from Imperial Valley Hyundai responded on 11/25/2020 03:04 PM

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Bianca Landeros 
(760)482-3229

Employees worked with
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FELIPE J GUZMAN
General Sales Manager
EV
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Edmundo V.
Calexico, CA
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2020
verified customer Verified Customer
Category: Sales
Excellent Service. Seller very knowledgeable.
Imperial Valley Hyundai is just an awesome place to buy. Great overall experience. Seller never pressured me. 5 Stars!
Recommended
BIANCA L L. from Imperial Valley Hyundai responded on 10/19/2020 04:00 PM

Hello Edmundo,
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Imperial Valley Hyundai. If there is anything else that we may do for you, please do not hesitate to reach out!

Have a great day,
Bianca Landeros
(760)482-3229

FELIPE J G. from Imperial Valley Hyundai responded on 10/21/2020 09:41 AM

Thank you very much  for this great review you make us feel great.

Employees worked with
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FELIPE J GUZMAN
General Sales Manager
MA
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Mario A.
San Diego, CA
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2020
verified customer Verified Customer
Category: Sales
Great service
Had the best experience in service .
Recommended
FELIPE J G. from Imperial Valley Hyundai responded on 10/06/2020 02:20 PM

Hi Mario, this is Jesse the GSM from IV Hyundai. I just want to thank you so much for your great comments  about IV Hyundai.

Employees worked with
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FELIPE J GUZMAN
General Sales Manager
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LUIS REYNOSO
Verified Customer
Imperial, CA
2020 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2020
verified customer Verified Customer
Category: Sales
Issue was resolved and met with an agreement.
General Manager and his team contacted me and did their best to resolve the issues I originally had and we were able to come to an agreement. I did not think they would care enough to try to meet me half ways but they did and were fast about making things right.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/23/2020
Category: Sales
Pricing was not what I was promised.
Overall would not recommend, this is my second car and I am already annoyed with their service.
Not Recommended
FELIPE J G. from Imperial Valley Hyundai responded on 09/24/2020 10:56 AM

Hello,
Thank you for your response, I am sorry to hear you had a frustrating experience and we appreciate you bringing this to our attention. I will be in contact with you shortly \to further discuss the issue. 

THank you,
Jesse Guzman
(760)335-3392

Employees worked with
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FELIPE J GUZMAN
General Sales Manager
avatar
LUIS REYNOSO
MZ
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Margarita Z.
El Centro, CA
2020 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/03/2020
verified customer Verified Customer
Category: Sales
Great personell
Great experience.
Recommended
BIANCA L L. from Imperial Valley Hyundai responded on 09/03/2020 11:53 AM

Hello Margarita,
Thank you and congratulations on your purchase! We are so pleased that you are happy with your 2020 Hyundai Tucson and are sincerely grateful for your business. Please feel free to contact us if you may have any additional questions (760) 353-8000.

Sincerely,
Bianca Landeros

Employees worked with
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FELIPE J GUZMAN
General Sales Manager
Displaying all 9 Review
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