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SureCritic / Hyundai Dealer / Empire Hyundai / FRANCIS E WILLIAMSON
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FRANCIS E WILLIAMSON

SERVICE CONSULTANT
Empire Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(454 reviews)
69

Reviews of FRANCIS E WILLIAMSON

Verified Customer
Fall River, MA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Provided quick and excellent service
Was in and out for an oil change! Everyone is so nice and the best
MARIO A M. from Empire Hyundai responded on 03/30/2022 09:16 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
MZ
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Marc Z.
Fall River, MA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Satisfied customer
Hands down Best service team in by far
MARIO A M. from Empire Hyundai responded on 03/30/2022 04:49 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
BB
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Brian B.
Fall River, MA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Regular Maintenance Visit
Once again Empire Hyundai made me feel like I was the most important customer they had for the day. The service department and in particular Frank exceeded my needs for this appointment. I trust Empire Hyundai to give me the best service possible for my money!
MARIO A M. from Empire Hyundai responded on 03/29/2022 12:12 PM

Thank you so much for your five star review .

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
HH
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Hannah H.
Dartmouth, MA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service
I always have a great experience here when I get my Elantra serviced. Everyone always tells me what needs to be done and let’s me know the cost before they do it. Jeff was great last time with explaining what was going on.
MARIO A M. from Empire Hyundai responded on 03/23/2022 01:51 PM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
Verified Customer
Fall River, MA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service
As a longtime customer of Hyundai, I value their Service Department. Frank and his team were on point and stayed on the matter until it was resolved. Great Job; Great Service, kept me informed up to the minute. Appreciate how the matter was handled. Very courteous.
MARIO A M. from Empire Hyundai responded on 03/23/2022 07:09 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
Verified Customer
Fall River, MA
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Five star service
Great service
MARIO A M. from Empire Hyundai responded on 03/05/2022 07:44 AM
Thank you so much for your five star review.
Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
JM
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John M.
Fall River, MA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Car services
It was a wonderful experience.. went in for an oil change and came home with a brand new Sonata ?
Jeffrey W. from Empire Hyundai responded on 02/21/2022 02:47 PM

Congratulations on your new Hyundai Sonata ! Thank you for the five star review ! 

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
BR
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Brenda R.
Dartmouth, MA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Frank great service advisor exceptional service !
Great Staff !
MARIO A M. from Empire Hyundai responded on 02/14/2022 01:21 PM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
ER
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Edward R.
Fall River, MA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent service on my vehicle
On time service when I showed up for my appointment with excellent friendliness and friendly atmosphere awesome job explain to me about my car details about it when I asked and the service and the overall care was excellent n professional. Ty
MARIO A M. from Empire Hyundai responded on 02/08/2022 01:16 PM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
Verified Customer
Dartmouth, MA
2019 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
verified customer Verified Customer
9
Category: Service
It was an excellent experience
Although the oil change took a little longer than expected, the rest of the appointment was very good.
Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
CR
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Cynthia R.
Buzzards Bay, MA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Maintenance on my 2019 Hyundai Tuscon
The repair department has always been an exceptional experience at Hyundai Fall River. Everyone is honest I never leave feeling taken advantage of.
MARIO A M. from Empire Hyundai responded on 01/31/2022 12:27 PM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
Verified Customer
New Bedford, MA
2016 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Very helpful
Very helpful
MARIO A M. from Empire Hyundai responded on 01/03/2022 05:09 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
RM
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Richard M.
Fall River, MA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great
Great service
MARIO A M. from Empire Hyundai responded on 12/31/2021 12:30 PM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
KB
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Krystin B.
Tiverton, RI
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Empire hyundai fall river
Frank is Awesome
MARIO A M. from Empire Hyundai responded on 12/30/2021 10:45 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
TO
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Timothy O.
Bridgewater, MA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
New Car
Great Dealership. Returning customer. Looking for to next visit for the next car.
MARIO A M. from Empire Hyundai responded on 12/27/2021 05:07 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
Verified Customer
Somerset, MA
2018 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2021
verified customer Verified Customer
9
Category: Service
Service
Frank is great!
Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
BB
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Brian B.
Fall River, MA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service for my Sonata
Once again my Sonata was serviced with the utmost professionalism. The attention to detail of what needed to be done was met with my total satisfaction once again. Always a great experience at Empire Hyundai
MARIO A M. from Empire Hyundai responded on 12/09/2021 04:01 PM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
AT
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Andrea T.
Fall River, MA
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service dept
Frank at the service department is the absolute best
MARIO A M. from Empire Hyundai responded on 12/09/2021 05:00 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
BL
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Brian L.
Fall River, MA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service on vehicle.
Frank was helpful and polite as always couldn’t ask for better service!
MARIO A M. from Empire Hyundai responded on 12/07/2021 08:23 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
Verified Customer
New Bedford, MA
2018 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Good job!
My car was very clean and they worked with its needs
MARIO A M. from Empire Hyundai responded on 11/26/2021 02:51 PM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
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