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SureCritic / Hyundai Dealer / Empire Hyundai / FRANCIS E WILLIAMSON
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FRANCIS E WILLIAMSON

SERVICE CONSULTANT
Empire Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(454 reviews)
69

Reviews of FRANCIS E WILLIAMSON

MS
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Mark S.
Tiverton, RI
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Fast, friendly, professional
The service appointment was easy to make. They were prepared and on time. The car was returned cleaned and vacuumed. All my questions were answered. Great experience.
Recommended
MARIO A M. from Empire Hyundai responded on 08/05/2021 12:29 PM

Thank you so much for your five star review. 

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
Verified Customer
Fall River, MA
2020 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2021
verified customer Verified Customer
Category: Service
Service
The service Dept @Empire Hyundai is excellent. All of the staff are courteous and knowledgeable!
Recommended
Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
Verified Customer
Fall River, MA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service department
I always know dealing with Frank or Jeff I’m getting the best
Recommended
MARIO A M. from Empire Hyundai responded on 08/02/2021 12:18 PM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
JW
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Jacquelyn W.
Attleboro, MA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Car work
Best work done to my car
Recommended
MARIO A M. from Empire Hyundai responded on 07/31/2021 07:54 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
JM
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James M.
Warren, RI
2011 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
My Sonata Hybrid
I feel very comfortable leaving my vehicle at Empire. The personnel are friendly and professional
Recommended
MARIO A M. from Empire Hyundai responded on 07/29/2021 03:17 PM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
LS
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Leebaron S.
New Bedford, MA
2020 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
I like the fact that they will never give up on you I will continue to grant your great service and give you what you need to have a safe drive
Recommended
MARIO A M. from Empire Hyundai responded on 07/26/2021 05:06 AM

Thank you so much for your five star review. 

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
FC
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Fernanda C.
Fall River, MA
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Superb Service
My service was exceptional, Frank always makes a service call perfect, he goes above and beyond my expectations. Actually the service and sales staff are all wonderful.
Recommended
MARIO A M. from Empire Hyundai responded on 07/20/2021 03:09 PM

Thank you so much for the five star review. 

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
Verified Customer
Tiverton, RI
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Empire hyundai review
Empire hyundai always helps me with all of my autobody needs
Recommended
MARIO A M. from Empire Hyundai responded on 07/16/2021 01:02 PM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
AS
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August S.
Fall River, MA
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Great people working on the car n coming n telling the customer what needs service soon.
Recommended
MARIO A M. from Empire Hyundai responded on 05/21/2021 05:50 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
GA
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Geraldine A.
Fall River, MA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Recall
Very helpful service personnel
Recommended
MARIO A M. from Empire Hyundai responded on 05/18/2021 02:17 PM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
LT
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Liliana T.
New Bedford, MA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Satisfacción
Very good Services
Recommended
MARIO A M. from Empire Hyundai responded on 04/30/2021 02:41 PM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
CR
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Cindy R.
Fall River, MA
2020 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Excelent
Excellent Service and Very Friendly.
Recommended
MARIO A M. from Empire Hyundai responded on 04/30/2021 11:43 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
JF
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Judith F.
Fairhaven, MA
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Positive Review
Everything was handled very professionally, on time and politely. I am extremely satisfied with my Hyundai Sonata and the dealership. I would most certainly recommend them to a friend.
Recommended
MARIO A M. from Empire Hyundai responded on 04/26/2021 02:31 PM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
Verified Customer
Fall River, MA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Expert service
Maintenance was completed timely and professionally, as always. Frank was very patient and courteous in explaining the work that was to be done for which, as a senior woman, I greatly appreciated.
Recommended
MARIO A M. from Empire Hyundai responded on 04/26/2021 02:31 PM

Thank you so much for the five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
Verified Customer
Warren, RI
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service
Excellent service
Recommended
MARIO A M. from Empire Hyundai responded on 04/17/2021 08:21 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
Verified Customer
Barrington, RI
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent service w/Frank
I have been a customer of Empire Hyundai service since 2016. I have always received excellent service. Frank always goes above and beyond to provide great customer service.
Recommended
MARIO A M. from Empire Hyundai responded on 04/16/2021 07:49 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
AA
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Audrey A.
New Bedford, MA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Reasonable,Friendly
Ive been buying from Empire since 2000 and bought about 6 cars from them and they will work with you and give you the best value that will fit your budget and get on the road to enjoy life.So go and see for your self.I know there the best deal in the city.
Recommended
MARIO A M. from Empire Hyundai responded on 04/12/2021 10:04 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
LL
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Linda L.
Fall River, MA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly
Never pressured into buying or getting something additional repaired if need be
Recommended
MARIO A M. from Empire Hyundai responded on 03/30/2021 01:35 PM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
NG
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Natalie G.
Acushnet, MA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service. The staff is always very friendly and helpful .
Great service and very helpful staff
Recommended
MARIO A M. from Empire Hyundai responded on 03/29/2021 05:09 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
CD
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Charlie D.
Warren, RI
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Service dept is awesome
Recently I had a problem with my vehicle.
Everyone in service worked hard to find the problem; they did and it was fixed in a timely manor.
Jeff white service manger is always there to listen to your vehicles problems.
Recommended
MARIO A M. from Empire Hyundai responded on 03/18/2021 07:06 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
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