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SureCritic / Hyundai Dealer / Clay Cooley Hyundai Of Rockwall / Gary W Gossett
GG

Gary W Gossett

Clay Cooley Hyundai Of Rockwall
Overall Rating
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(3 reviews)
67

Reviews of Gary W Gossett

Verified Customer
Sunnyvale, TX
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Awesome service department
Great staff and extremely pleasant
STEVE B., Service Manager from Clay Cooley Hyundai Of Rockwall responded on 03/16/2022 02:58 PM

I would like to thank you for taking the time to complete our survey and the great 5 star review you gave our service department and your kind words regarding the staff here. We strive to deliver a positive 5 star experience to all of our clients on every visit. When our clients leave happy that makes our whole team happy. Again, thank you.

Steve Bentley
Rockwall Hyundai/Genesis
Service/Parts Director
972-722-6365
sbentley@comeseeclay.com
Employees worked with
GG
Gary W Gossett
SH
gravatar
Stephen H.
Rockwall, TX
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Timely service!!
The service department quickly supported my auto repair issue and were able to press on bearings for my son’s 2016 Hyundai Elantra within one hour. I’m extremely happy with the service.
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 01/12/2022 06:47 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director
214-923-1028

 

Employees worked with
DD
DAYTON P DIORIO
GG
Gary W Gossett
Verified Customer
Farmersville, TX
2017 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/22/2022
Service Type: Repair
verified customer Verified Customer
0
Category: Service
Horrible experience at Clay Cooley
Staff are inconsiderate, unfriendly, and uninformative. Avoid this dealership entirely. They do not know what customer service is.
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 01/24/2022 08:55 AM

I would like to apologize for everything that went wrong with your car, and our service we provided you.
This is not the way we take care of our customers, you have my cell number call me if I can help you with anything.

Thank you for taking my call today.
Darold Ohlemacher
Parts and Service Director
214-923-1028

Employees worked with
JB
JELISA BUTLER
SERVICE ADVISOR
GG
Gary W Gossett
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