GG

GARY V GROW

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(12 reviews)
91

TS
gravatar
Thomas S.
Milan, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
verified customer Verified Customer
10
Category: Sales
Thomas S.
Gary Grow was our salesperson and he was awesome. The whole process went really smooth

JP
gravatar
Jennifer P.
Sandusky, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2021
verified customer Verified Customer
10
Category: Sales
So Glad I Made the Switch from Nissan
I've been a loyal Nissan owner for many years but my last Murano just didn't have the features I was looking for. I am so glad I made the change to the Hyundai Tucson, it has everything I want & so much more. Gary Grow did an excellent job of getting me the deal I wanted in the price range I needed!
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 01/03/2022 01:08 PM

Hi Jennifer,
Congrats on your new car, thank you for the review and sharing your experience with us!


RT
gravatar
Robert T.
Willard, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2021
verified customer Verified Customer
10
Category: Sales
1st time Hyundai owner and very satisfied
Quick and simple buying experience as Gary Grow did a fantastic job in getting me a deal on my 2022 Santa Fe which has so many cool safety features as I'm very pleased and a proud owner. I wasn't even planning of buying anything until I saw in person my Santa Fe and how amazing it look sitting in the show room. I'm glad I decided to stop in as I couldn't believe I left knowing that I was going to be driving such an amazing SUV
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 01/03/2022 01:06 PM

Hi Robert,
Congrats on your new car, thank you for the review and sharing your experience with us!


TJ
gravatar
Tina J.
Sylvania, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2021
verified customer Verified Customer
10
Category: Sales
Wonderful buying experience
I am quite appreciative of the buying experience at Ken Ganley Hyundai, Norwalk. The entire buying experience was wonderful. I was searching for a vehicle online. I had a positive interaction with two people via the website. The salesman, Gary Grow, met us immediately and was quite knowledgeable, professional, and friendly. He immediately put my wife at ease which is of note as she does not enjoy car shopping. Everyone we worked with and came in contact with at Ken Ganley Hyundai made us feel at home. Cannot imagine a better car buying experience! Strongest recommendation!
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 01/03/2022 01:15 PM

Hi Tina,
Congrats on your new car, thank you for the review and sharing your experience with us!


JB
gravatar
Joseph B.
Mansfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2021
verified customer Verified Customer
10
Category: Sales
Amazing Sales Experience
I have purchased 2 new Hyundai’s from Ken Ganley, and my mother has purchased 1.

It’s always a pleasure to work with Jon Fraley… he is very personable and makes you feel like family, and puts you first!

The rest of the staff at Ken Ganley is always friendly as well, including the finance department and the service department… and the purchase process has always been completed quickly, without a hitch!
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 10/14/2021 01:41 PM

Hi Joseph,

Thank you for your Business and the 5 stars!


Verified Customer
Norwalk, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2021
verified customer Verified Customer
10
Category: Sales
Great Staff, Great Experience
Zach was wonderful and his team made the experience all the better. Didn’t feel pressured and felt they truly wanted to help
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 10/14/2021 01:39 PM

Hi cortney,

Thank you for your Business and the 5 stars!


TC
gravatar
Tracy C.
Fremont, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2021
verified customer Verified Customer
10
Category: Sales
Salesman
Gary grow did an exceptional job explaining the lease vs buying. He was very knowledgeable and friendly
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 08/25/2021 01:56 PM

Thank you Tracy for the 5 starts!


Verified Customer
Wakeman, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2021
verified customer Verified Customer
10
Category: Sales
Great!
Was very happy with our salesman, Gary! Had a great experience & will go back when buying our next car!!!
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 08/18/2021 11:05 AM

Thank you for the 5 stars, We really appreciate your business!


JM
gravatar
Jeffrey M.
Bellevue, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2021
verified customer Verified Customer
Category: Sales
No High Pressure
from purchasing on line to signing the paperwork at the dealership and taking delivery the whole process was easy
Recommended
Rudy M. from Ken Ganley Hyundai Norwalk responded on 05/10/2021 03:50 PM

jeffrey, thank you for your recent five star review


SG
gravatar
Sally G.
Norwalk, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2021
verified customer Verified Customer
Category: Sales
Great sales personnel
This is the second card I have leased through Ken Ganley. I like the sales people so much, as they are not pushy, are very helpful, as well as very knowledgeable. I like to deal with people who don’t hound you & call you all the time. Very good dealership, oh and great service Dept also.
Recommended

GB
gravatar
Gelonese B.
Lorain, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2020
verified customer Verified Customer
Category: Sales
Great experience
Great overall process Phil is a great salesman thank you for the second vehicle in a month!
Recommended
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 12/30/2020 07:51 AM

thank you for the 5 stars!

VICTOR V. from Ken Ganley Hyundai Norwalk responded on 01/11/2021 06:51 AM

thank you for sharing your experience with us!


DW
gravatar
David W.
Avon Lake, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020
verified customer Verified Customer
Category: Sales
The people are great
Super helpful group
Recommended
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 11/27/2020 09:04 AM

Thank you for posting such positive feedback we enjoy hearing from our customers. We strive to provide an outstanding service experience and exceed expectations.


Displaying all 12 Review
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.