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SureCritic / Hyundai Dealer / Puente Hills Hyundai / GEORGE SECOFF
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GEORGE SECOFF

Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(39 reviews)
77

Reviews of GEORGE SECOFF

DT
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Diane T.
San Gabriel, CA
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service still excellent despite major remodel
Was forced to sit in the service reception area due to their major remodel. It was rainy outside and packed inside and that was fine - there were enough chairs - but, got to see how awesome the service personnel are here. There were a few REALLY questionable customers and the service personnel were so professional and *kind* with these people. Wow. VERY impressive - all of them!
Employees worked with
GS
GEORGE SECOFF
SC
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Shijing C.
Chino, CA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
good
They are professional
Employees worked with
GS
GEORGE SECOFF
JP
JOEY PEARRING
AR
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Alberto R.
El Monte, CA
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Engine replacement
All handled well the service was excellent
Employees worked with
GS
GEORGE SECOFF
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ROBERT BINKLEY
DS
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Daniel S.
La Puente, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
The Best
Puente Hilka Hyundai Service Department is my go to place to maintain my car. Nobody else touches it. They respect your time for returning the vehicle. The work is explained, amount charges as agreed. Next recommendations are listed and mentioned.
Employees worked with
GS
GEORGE SECOFF
SY
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Sonny Y.
Walnut, CA
2015 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Good
No need to put lot of word. Just good work.?
Employees worked with
GS
GEORGE SECOFF
NC
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Ney C.
San Dimas, CA
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Satisfied.
From the person that wrote in to the service desk,the time it took to fix the car and delivery of car I was completely satisfied.
Employees worked with
GS
GEORGE SECOFF
Verified Customer
La Habra, CA
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Everything went well
From the minute I got there I was taken care of. Staff was polite and friendly. Customer service was great.
Employees worked with
GS
GEORGE SECOFF
CP
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Cecie P.
West Covina, CA
2021 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
verified customer Verified Customer
10
Category: Service
Re- scoring after getting contacted by George Secoff
I am giving George and Hyundai a re-score because I was contacted the day I posted my previous experience with the services on Feb 11, 2022. I appreciate that he took time to contact me and ensured me that this will not happen again. I was honored a detail for this unfortunate chain of events, but over all my main reason for posting my previous comment was to raise awareness and accountability. With that said, I look forward to giving Puente Hills Hyundai another opportunity in the future.
Employees worked with
GS
GEORGE SECOFF
JP
JOEY PEARRING
GV
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George V.
Diamond Bar, CA
2017 Hyundai Ioniq Electric
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Helpful
Helpful and friendly workers
Employees worked with
GS
GEORGE SECOFF
JP
JOEY PEARRING
AM
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Alfonso M.
Pomona, CA
2019 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2022
verified customer Verified Customer
10
Category: Service
General service
George is more than accommodating and shows real care in providing the best service he can. I appreciate his effort and making sure my car is well kept and i am happy with my service.
Employees worked with
GS
GEORGE SECOFF
AC
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Angel C.
Chino, CA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
As usual everything Fine.
Schedule and service very good keep up the good work.
SEAN K., Service Director from Puente Hills Hyundai responded on 02/04/2022 10:47 AM

Dear customer,
  Thank you for filling out the survey. Your feedback is very valuable to our dealership.
We are so glad to hear that your experience here was a positive one.
We also appreciate 5 stars. We are looking forward to seeing you again soon.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
GS
GEORGE SECOFF
DM
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Denice M.
Los Angeles, CA
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
In and out, and I’m not talking about the burger place!
Quality car serviced by a quality team! I was in and out without the added stress of wondering about the integrity of the mechanics working on my car. 10/10
SEAN K., Service Director from Puente Hills Hyundai responded on 02/04/2022 10:49 AM

Dear customer, 
  We are so glad to hear that your experience here was a positive one.
Thank you for taking your time to write this great review and also appreciate the 5 stars!

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
GS
GEORGE SECOFF
TY
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Tony Y.
Walnut, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Very Satisfied
My technical advisor George Secoff called me when my part came in and we schedule appointment to get the car fix. Great job and service was fast.
SEAN K., Service Director from Puente Hills Hyundai responded on 02/04/2022 10:50 AM

Dear customer, 
  Thank you for filling out the survey. Your feedback is very valuable to our dealership.
We are so glad to hear that your experience here was a positive one.
We also appreciate 5 stars. We are looking forward to seeing you again soon.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
GS
GEORGE SECOFF
MC
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Manuel C.
La Habra, CA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
This place took very good care of me. They even updated my car computer without me asking. Great service
Employees worked with
GS
GEORGE SECOFF
JD
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John D.
Whittier, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent service
Good timely service. Very happy with the service.
Employees worked with
GS
GEORGE SECOFF
CH
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Crystal H.
West Covina, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Nice service techs
I had the nicest service advisor help me out. George Secoff was really friendly and totally helped me get me out on a reasonable time.
Employees worked with
GS
GEORGE SECOFF
Verified Customer
Chino, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
2012 Sonata Service - November 2021
Overall, the service performed by Puente Hills Hyundai was excellent. I found scheduling an appointment on their web site to be very easy and convenient. Check in process at the dealership was good and my service advisor, George, was very helpful to ensure my vehicle was serviced with items needed per my mileage and previous service history. Service was performed and completed in a reasonable time. I have exclusively serviced my vehicle at this dealer for the past 10 years.
Employees worked with
GS
GEORGE SECOFF
SY
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Sonny Y.
Walnut, CA
2015 Hyundai Sonata Hybrid
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2021
verified customer Verified Customer
10
Category: Service
Service was great ?
Service person name Gorge was a great ? service person.
Employees worked with
GS
GEORGE SECOFF
Verified Customer
Diamond Bar, CA
2014 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Nice work
Like the service from this location
Employees worked with
GS
GEORGE SECOFF
Verified Customer
La Puente, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Quick fix
Towed into dealer on a Friday afternoon had my car returned next day Saturday afternoon.
Employees worked with
GS
GEORGE SECOFF
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