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SureCritic / Hyundai Dealer / Huffines Hyundai Plano / HAWK DAN
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HAWK DAN

Huffines Hyundai Plano
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(12 reviews)
81

Reviews of HAWK DAN

Verified Customer
Richardson, TX
2020 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/13/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
My experience
Great friendly and quick service
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 04/13/2022 11:42 AM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
HD
HAWK DAN
Verified Customer
The Colony, TX
2011 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/13/2022
Service Type: Repair
verified customer Verified Customer
7
Category: Service
Hyundai plano
Good and helpful staff. Overall the service was great and I left satisfied with my car. Wish there was more space in the waiting area.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 04/13/2022 11:43 AM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
HD
HAWK DAN
Verified Customer
Irving, TX
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Service
Wait was short. Took my car in right away.
BRANDON H., Service Director from Huffines Hyundai Plano responded on 04/04/2022 09:29 AM

We really appreciate you taking the time to provide us with your feedback. We appreciate your business and look forward to taking care of you in the future. 

Brandon Henson Service Director 972-867-5000
Employees worked with
HD
HAWK DAN
Verified Customer
TX
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
Great service .
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 03/16/2022 05:31 AM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
HD
HAWK DAN
Verified Customer
Sachse, TX
2017 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
verified customer Verified Customer
10
Category: Service
Service Manager excellent service
Service Manager extended opportunity for another look at car and found the problem.
Employees worked with
HD
HAWK DAN
Verified Customer
Sachse, TX
2017 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
verified customer Verified Customer
10
Category: Service
Service Manager excellent service
Service Manager extended opportunity for another look at car and found the problem.
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/10/2022
Service Type: Repair
5
Category: Service
service
.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 03/11/2022 12:24 PM

Thank you for taking my call.  I will see you Monday morning at 7AM and we will test drive and I will get it looked at. 

Craig Ellis Service Manager 972-202-2168
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 03/14/2022 11:51 AM

Thank you for allowing me to look at your vehicle. If you any problems give me a call. 

Craig Ellis Service Manager 972-202-2168
Employees worked with
HD
HAWK DAN
Verified Customer
Mc Kinney, TX
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great Service
Great service department, they are very attentive to your needs. It does take time to get schedule appointment, however, when you get the appointment they take care of your vehicle.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 03/04/2022 11:06 AM

Thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
HD
HAWK DAN
JH
gravatar
Jean H.
Richardson, TX
2008 Hyundai Veracruz
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
verified customer Verified Customer
10
Category: Service
Excellent Service
Parts had to ordered and the Service Advisor kept me udate on the parts. He was very resposive to my and he was very responsive whenever I had a question.

Will continue to be customer.
Employees worked with
HD
HAWK DAN
JH
gravatar
Jean H.
Richardson, TX
2008 Hyundai Veracruz
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
verified customer Verified Customer
10
Category: Service
Excellent Service
Parts had to ordered and the Service Advisor kept me udate on the parts. He was very resposive to my and he was very responsive whenever I had a question.

Will continue to be customer.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/25/2022
Service Type: Maintenance
8
Category: Service
The service was fine. The cost I thought was overly expensive.
The service was fine. The cost I thought was overly expensive.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 02/25/2022 09:18 AM

Thank you for your feedback. 

Craig Ellis Service Manager 972-202-2168
Employees worked with
HD
HAWK DAN
Verified Customer
Arlington, TX
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Exceptional care of the customers.
I had the pleasure of working alongside Hawk and his team of associates for multiple recall repairs. Due to the nature of my work, it's not always easy to get the recalls and maintenance in a timely manner. Hawk and his team went above and beyond to ensure I was taken care of and the team handled my situation as I would hope any dealership would. I drove from Arlington to get maintenance at this location because the other locations didn't live up the ethics that one would hope they had. I will be a forever customer to this location as long as I own my current vehicle.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 02/08/2022 05:17 AM

Thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
HD
HAWK DAN
Verified Customer
Sachse, TX
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Good
The service was great
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 02/01/2022 11:08 AM

Thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
HD
HAWK DAN
Verified Customer
Plano, TX
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2022
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Very satisfied
Reliable and Quick service
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/18/2022 02:55 PM

Thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
HD
HAWK DAN
gravatar
Verified Customer
Tyler, TX
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2022
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Great dealer experience
Fast friendly and efficient
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/17/2022 03:35 PM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
HD
HAWK DAN
LW
gravatar
Linda W.
Frisco, TX
2009 Hyundai Elantra Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Prompt courteous service
All personal were pleasant and accommodating
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/21/2021 06:16 AM

Linda, Thank you for your feedback. I will have Hawk reach out to you. I apologize our wash was down on your visit. It is up and running, we will get your vehicle washed. 

Craig Ellis Service Manager 972-202-2168
Employees worked with
HD
HAWK DAN
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