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JOSHUA A ALTHEIDE

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(54 reviews)
94

DC
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DEBRA C.
Terre Haute, IN
2022 SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2022
verified customer Verified Customer
10
Category: Sales
All Stars all the way!
Eric Michaels and the team at Dorsett worked to get me in a car I love. I looked in other cities and decided no better deal than at home in my own community. Being in a new car with lots of safety features and a great warranty bring a lot of piece of mind.
Alexandria F. from Dorsett's Hyundai responded on 09/26/2022 08:22 AM

That is awesome to hear! We appreciate your kind words about Eric Michaels and the rest of the Dorsett Automotive team! Enjoy your 2022 Hyundai Sonata and drive safe!


SL
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SHARON L.
Kansas, IL
2023 KONA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2022
verified customer Verified Customer
10
Category: Sales
customer
Mr Forrester very knowledgeable and helpful while understanding our needs All our questions were answered and made buying a new car very pleasant
Alexandria F. from Dorsett's Hyundai responded on 09/26/2022 08:20 AM

Thank you so much for your kind words! We love hearing that your experience with Ernie Forster was so good! Enjoy your new Hyundai Kona and drive safe!


Verified Customer
Terre Haute, IN
2023 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2022
verified customer Verified Customer
10
Category: Sales
Great sales experience
I would recommend Derek Carroll at Dorsett Hyundai to everyone! Great experience
Alexandria F. from Dorsett's Hyundai responded on 09/12/2022 10:15 AM

We love hearing that your experience with Derek Carroll at Dorsett Hyundai was 5-star worthy!


Verified Customer
Terre Haute, IN
2023 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2022
verified customer Verified Customer
10
Category: Sales
Excellent Service
The service we received was exemplary and very professional. We had all our questions answered and Derek spent a great deal of time in the car showing is the new features.
Alexandria F. from Dorsett's Hyundai responded on 08/29/2022 10:14 AM

Thank you so much for your kind words! We appreciate you allowing us the opportunity to get you into a wonderful new vehicle! Enjoy your new 2023 Hyundai Palisade!


Verified Customer
Clinton, IN
2022 VENUE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2022
verified customer Verified Customer
10
Category: Sales
Great experience
They made sure to contact me as soon as the vehicle I wanted was available. The process was simple and as quick as it could be.
Alexandria F. from Dorsett's Hyundai responded on 08/15/2022 10:39 AM

Thank you for sharing your experience and for your kind words! We hope you enjoy your Venue and can't wait to see you again for your future maintenance!


AB
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ASHLYN B.
West Terre Haute, IN
2022 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2022
verified customer Verified Customer
10
Category: Sales
Best of the best
This is my second Hyundai and it has not disappointed! I bought my car off of Jay Dorman who was always keeping me informed with the process and so pleasing to work with. Then i had Jarred Lucas who showed me the ropes on my 2022, he was friendly and knowledgeable so i couldn't ask for more. These two men are wonderful to work with make sure to ask for them next time you go in!
Alexandria F. from Dorsett's Hyundai responded on 06/28/2022 08:36 AM

Thank you, Ashlyn, for stopping in and allowing us to work with you! We are thrilled to hear that your experience with both Jay and Jarred was 5-star worthy! We appreciate your kind words and your willingness to trust us during your vehicle buying journey! Enjoy your 2022 Palisade - and drive safely!


JH
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John H.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
verified customer Verified Customer
10
Category: Sales
A new customer
I now own my first Hyundai. Thanks to Nathan and team for a great experience. The Dorsett team is a winner. I am looking forward to driving the Palisade and continuing the positive relationship with my new teammates.
Alexandria F. from Dorsett's Hyundai responded on 03/17/2022 02:09 PM

Thank you, John, on completing our Dorsett Hyundai Sale Survey! All of our salemen are excellent and it is great that Nathan was able to get you into a vehicle that fit your wants and needs! Enjoy your 2022 Palisade - Safe Driving!

MIKE D., Operations Manager from Dorsett's Hyundai responded on 04/02/2022 06:25 AM

Thank you so much for your kind words.  Our team at Dorsett's try very hard to provide a great experience.  Thank you for letting us know how we are doing.

Mike Driver
Operations Manager
812-232-5500

JS
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Jamie S.
Terre Haute, IN
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2022
verified customer Verified Customer
10
Category: Sales
Excellent Customer Service
Great experience with Dorsett’s Hyundai! Jarred Lucas was excellent in helping me purchase my new Hyundai! Patient and answered all my questions to get me the vehicle I wanted. Highly recommend!
Alexandria F. from Dorsett's Hyundai responded on 03/10/2022 07:15 AM

Jamie,
Thank you for taking the time to complete our Dorsett Hyundai Sales Survey! Hearing about experiences like yours make us glow with pride! Jarred Lucas is an outstanding member of our team and we are glad he was able to get you into a vehicle that matched all your wants & needs! Safe driving, enjoy your new Huyndai Tucson, and we hope to see you in the future!


Verified Customer
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2022
verified customer Verified Customer
10
Category: Sales
Good experience.
Always enjoy working with Josh. This is the 2nd vehicle I’ve purchased from him. He is honest and straight forward.
Alexandria F. from Dorsett's Hyundai responded on 02/25/2022 09:12 AM

Thank you sharing your experience with us by taking the time to do this survey! Josh is an amazing asset and I will share your kind words with him. We appreciate your patronage and hope to see you in the future for any/all of your vehicle needs.


Verified Customer
Terre Haute, IN
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2022
verified customer Verified Customer
10
Category: Sales
Excellent price and customer service
Price was MSRP and the customer service was excellent, I would recommend Dorsett to anyone looking for a great warranty and experience!
Alexandria F. from Dorsett's Hyundai responded on 02/25/2022 09:16 AM

Thank you for taking the time to take our survey and for letting us earn your 5-star rating! We hope to see you in the future for any vehicle needs whether a buying or service!


LW
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Loretta W.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
verified customer Verified Customer
10
Category: Sales
My experience at Dorsett Hyundai buying my new Tucson was great!
I gave my experience buying my new Hyundai Tucson a 10 because everyone there was so nice and helpful and making my decision it was very easy. I had the best salesman very professional and went out of his way to accommodate my needs. I would definitely recommend going there to buy a vehicle.
MIKE D., Operations Manager from Dorsett's Hyundai responded on 01/15/2022 08:24 AM

Congratulations on your new Tucson from Dorsett Hyundai.  We appreciate you so much for trusting us with this big decision.  We look forward to helping you with your services in the future.

Mike Driver
Operations Manager
812-232-5500

TP
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Thomas P.
Brazil, IN
2022 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
verified customer Verified Customer
10
Category: Sales
Dorsett's Hyundai Sales / Service Advisors
I recently experienced a tire malfunction and Dorsett's Hyundai went above and beyond for customer satisfaction. All involved made this experience positive. I want to personally thank Jarred Lucas, Nicole Pickett, Jacob Sedletzeck and the service crew working on my tire. Dorsett's Hyundai is the place to go for quality teamwork, service and sales. Thank you all for what you do and keep it up. Dorsett's Hyundai is making an impression in Terre Haute!
MIKE D., Operations Manager from Dorsett's Hyundai responded on 01/15/2022 08:25 AM

Thank you for your very kind words.  We also appreciate you coming back to Dorsett Hyundai for you new car.  Enjoy!

Mike Driver
Operations Manager
812-232-5500

AS
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Andrew S.
Carmel, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
verified customer Verified Customer
10
Category: Sales
Palisade Purchase
Exceptional
MIKE D., Operations Manager from Dorsett's Hyundai responded on 01/15/2022 08:32 AM

Everyone here at Dorsett Hyundai appreciates your 5-star review of your recent purchase.  Thank you.

Mike Driver
Operations Manager
812-232-5500

MW
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Michael W.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
verified customer Verified Customer
10
Category: Sales
Awesome service
Nathan and Josh helped us out, and went above and beyond to make sure everything was perfect!
MIKE D., Operations Manager from Dorsett's Hyundai responded on 12/18/2021 06:27 AM

Everyone at Dorsett Hyundai appreciates you purchasing your new Tucson from our store.  Our staff is committed to providing a great experience each and every time our guests are here and we appreciate you taking time to complete the survey so we know how we are doing.  Enjoy your new car!

Mike Driver
Operations Manager
812-232-5500

Verified Customer
Terre Haute, IN
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2021
verified customer Verified Customer
10
Category: Sales
Convenient
The service of the people was excellent.
MIKE D., Operations Manager from Dorsett's Hyundai responded on 11/11/2021 06:08 AM

Thank you for completing the survey and letting us know about your 5 star treatment during your purchase.  We appreciate your business.  Thank you!

Mike Driver
Operations Manager
812-232-5500

Verified Customer
Pleasant View, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2021
verified customer Verified Customer
10
Category: Sales
Great Dealership
So far our experience with the new palisade has been fantastic. The experience at the dealership far exceeds any previous buy experience. We drove over 4 hours to buy the exact car that we were looking for and the process was made much easier by the dealership so that we were able to get back on the road home within about 1 hour of arriving at the dealership.
MIKE D., Operations Manager from Dorsett's Hyundai responded on 11/11/2021 06:09 AM

Tthank you for coming to see us and we appreciate your business.  Your comments are very helpful in helping us provide a awesome experience for our guests.  

Mike Driver
Operations Manager
812-232-5500

AK
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Amie K.
Dennison, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2021
verified customer Verified Customer
10
Category: Sales
Great experience during trying times.
They were able to get what we needed, when we wanted and they made the entire buying process as painless and easy as possible. We will definitely go back and tell our family to do the same.
MIKE D., Operations Manager from Dorsett's Hyundai responded on 11/11/2021 06:11 AM

Thank you so much for your kind remarks regarding your purchase experience at Dorsett Hyundai.  We appreciate our customers so much and it was very nice of you to take time to compete the survey.  

Mike Driver
Operations Manager
812-232-5500

Verified Customer
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2021
verified customer Verified Customer
9
Category: Sales
Dorsett
I am pleased with the sales and service at Dorsett auto and very much enjoy driving my venue
MIKE D., Operations Manager from Dorsett's Hyundai responded on 10/09/2021 07:33 AM

Thank you for your 5 star review and we appreciate you purchasing your new car from Dorsett Hyundai.  We appreciate the comments and will work hard to take great care of you in the future.  

Mike Driver
Operations Manager
812-232-5500

Verified Customer
Terre Haute, IN
2022 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2021
verified customer Verified Customer
10
Category: Sales
Awesome dealership
Everyone was so friendly.Eric Michaels listen to exactly what we were looking for and let us try multiple vehicles until we picked one. Very patient sales person. Enjoy my time buying a car
MIKE D., Operations Manager from Dorsett's Hyundai responded on 10/07/2021 06:05 AM

Congratulations Heather on your new Ioniq and we are so happy that we were given the opportunity to help you with your purchase.  We know you will enjoy your new car and especially the fuel mileage.  Thanks again.

Mike Driver
Operations Manager
812-232-5500
MIKE D., Operations Manager from Dorsett's Hyundai responded on 10/07/2021 06:06 AM

Thank you so much for the purchase of your new Ioniq and we appreciate you chose to purchase your new car from us.  What a great car and the fuel mileage is amazing.  Congratulations!

Mike Driver
Operations Manager
812-232-5500

MF
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Mark F.
Clinton, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2021
verified customer Verified Customer
10
Category: Sales
Great service
I had a great experience with Dorsett automotive. Jared Lucas did an exceptional job helping me find the vehicle I wanted. The entire transaction took less than 2 hours.
MIKE D., Operations Manager from Dorsett's Hyundai responded on 10/07/2021 06:19 AM

Thank you, Mark for purchasing your new Hyundai Santa Fe from Dorsett Hyundai.  We appreciate your recognition of the purchase experience you received from our team and we truly appreciate your business.  Thank you so much!

Mike Driver
Operations Manager
812-232-5500

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