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JOSHUA A ALTHEIDE

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(54 reviews)
94

BD
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Bradley D.
Greenup, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/28/2021
verified customer Verified Customer
Category: Sales
Buyer beware
Make sure the Kelley Blue Book value they show you is for the correct trim level you are trading in. In my experience they showed me a KBB value of a trim level below mine offering me $2,000 less than what my car was worth. I traded in a 2015 Honda Sonata sport limited with approximately 54000 miles on it they only offered me $11,000 at first when they showed me the incorrect KBB value in the end they did give me $13,000 and now have the vehicles for sale for $17,995
Not Recommended
MIKE D., Operations Manager from Dorsett's Hyundai responded on 03/29/2021 08:34 AM

I am sorry that we did not exceed your expectaitions.  We appreciate your comments and will use them to improve our proccess and interactions with our guest.  Please enjoy your new car and let me know if there is anything we can do for you.  

Mike Driver
Operations Manager
812-232-5500

MF
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Mitchell F.
Greencastle, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2020
verified customer Verified Customer
Category: Sales
Enjoyable
They made the buying process easy and we were able to come to an agreement on the price without much haggling. Jarred did a great job and he was very helpful.
Not Recommended
MIKE D., Operations Manager from Dorsett's Hyundai responded on 10/29/2020 06:17 AM

Thank you for the great review and taking the time to give us honest feedback! We appreciate the 5 star review. We are not overlooking the comments made on how to better the experience, and are working on that! 


Verified Customer
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2021
verified customer Verified Customer
Category: Sales
Customer Service
Overall had a very good experience when it comes to my experience for shopping for a car and was able to get a car that I can enjoy and want to have in the future
Recommended
MIKE D., Operations Manager from Dorsett's Hyundai responded on 09/17/2021 12:40 PM

Congratulations on your new Accent from Dorsett Hyundai.  We certainly appreciate your 5 Star review and will continue to work hard to ensure your visits in the future will be just as awesome as this one!  

Mike Driver
Operations Manager
812-232-5500

JO
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Jennifer O.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
verified customer Verified Customer
Category: Sales
Very Helpful
Brandon Ringwald was my sales representative. He was very kind and answered all of my questions. He walked me through the whole process and helped me find the car that fit me! Since I bought my car, I have called and asked him several questions. He is always willing to take the time to help me. I never feel rushed. Buying a car can be scary, but Brandon made sure I understood every step of the process. I appreciated this so much!
Recommended
MIKE D., Operations Manager from Dorsett's Hyundai responded on 09/17/2021 12:39 PM

Thank you for purchasing your new Sonata from Dorsett Hyundai and Brandon.  We want everyone to be 100% satisfied and if there is anything you need, you can depend on any team member to assist you.  Enjoy the new car!

Mike Driver
Operations Manager
812-232-5500

RM
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Robert M.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2021
verified customer Verified Customer
Category: Sales
Great place to buy a new car!!
My husband and I were originally looking for a Denali, but Jarred Lucas convinced us to test drive a Palisade- we absolutely loved it. The car has so many bells and whistles, the interior is beautiful and it is so spacious inside. We are extremely happy with our purchase! We had to wait about a month for our new vehicle to come in, but Jarred kept in contact with us regularly and kept us updated on its arrival! We had no complaints- everything went very smooth!
Recommended
MIKE D., Operations Manager from Dorsett's Hyundai responded on 09/17/2021 12:35 PM

Thank you for your awesome comments  regarding the purchase of your new Hyundai Palisade.  We appreciate you hanging with us while your car was being built.  Inventory has been an issue and we are grateful for your patience!

Mike Driver
Operations Manager
812-232-5500

Verified Customer
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2021
verified customer Verified Customer
Category: Sales
Employees
The sales staff was very friendly, informative and concerned that my vehicle selection was the right fit for my needs and wants. No high pressure and the sales person, Nathan Bogetto, was awesome. Everything promised was delivered by Nathan and the dealership.
Recommended
MIKE D., Operations Manager from Dorsett's Hyundai responded on 07/06/2021 10:50 AM

Congratulations on your new Hyundai Santa Fe from Nathan Bogetto and Dorsett Hyundai.  You picked out a great vehicle and it will take great care of you for a long time.  If there is anything which Dorsett Hyundai can do for you, please let us know.  Thank you!

Mike Driver
Operations Manager
812-232-5500

RB
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Robert B.
Terre Haute, IN
2021 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2021
verified customer Verified Customer
Category: Sales
Hyndai Ioniq
Received excellent attention from Nathan.
Recommended
MIKE D., Operations Manager from Dorsett's Hyundai responded on 06/14/2021 01:56 PM

Thank you for your recent purchase of your new Hyundai from Nathan Bogetto at Dorsett Hyundai.  We appreciate your trust in us and we look forward to helping you with all of your automotive needs moving forward.  

Mike Driver
Operations Manager
812-232-5500

DM
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Draegan M.
Jasonville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2021
verified customer Verified Customer
Category: Sales
Great customer service
Great customer service helped me out a lot
Recommended
MIKE D., Operations Manager from Dorsett's Hyundai responded on 06/11/2021 07:26 AM

Thank you for taking time to send in a review.  We appreciate your business!

Mike Driver
Operations Manager
812-232-5500

Verified Customer
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2021
verified customer Verified Customer
Category: Sales
Friendly small town atmosphere
I got the sense that I, the customer, was more important than a hopeful sale. There was no pressure to make a decision one way or the other. The sales staff were all very knowledgeable in the vehicles and professional in appearance and conduct.
Recommended
MIKE D., Operations Manager from Dorsett's Hyundai responded on 06/05/2021 07:08 AM

Thank you for your kind comments regarding your purchase from Dorsett Hyundai and Derek Carroll.  We strive to provide a great experience and we appreciate you letting us know! 

Mike Driver
Operations Manager
812-232-5500

JB
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Joe B.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2021
verified customer Verified Customer
Category: Sales
Best experience
Josh was very knowledgeable and helpful. He made the whole process easy!
Eric is a wealth of knowledge about the vehicles and blue link

Love my new Tucson!
Recommended
MIKE D., Operations Manager from Dorsett's Hyundai responded on 06/12/2021 07:01 AM

Thank you for your purchase from Dorsett Hyundai and we look forward to seeing you for your first service visit.  

Mike Driver
Operations Manager
812-232-5500

MF
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Michael F.
Rockville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2021
verified customer Verified Customer
Category: Sales
Hyundai Terre Haute
Atmosphere and staff are great, friendly and professional. Not pushy and very helpful and knowledgeable.
Recommended

VM
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Viola M.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
verified customer Verified Customer
Category: Sales
Awesome group of people!
My purchase went smooth as could be. The staff at Dorsett Automotive is absolutely fantastic. I highly recommend you check them out when you purchase your next vehicle.
Recommended
MIKE D., Operations Manager from Dorsett's Hyundai responded on 03/31/2021 08:09 AM

Thank you for the recent purchase of your new Hyundai Soinata from Dorsett Hyundai.  We really appreciate your remarks regarding your visit.  Jarred Lucas and Josh Altheide strive to provide an exceptional guest experience and we appreciate your recognition of their efforts.  Thanks again and we look forward to seeing you for your first service visit.  

Mike Driver
Operations Manager
812-232-5500

RH
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Renee H.
Hume, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2021
verified customer Verified Customer
Category: Sales
Eric Michaels Made the Experience Smooth
Highly recommend seeing Eric for your new car. He found mine just a couple days before our appointment to test drive, had it ready for us when we arrived, and made the experience a pleasure. He put me in a car I love!
Recommended
MIKE D., Operations Manager from Dorsett's Hyundai responded on 04/09/2021 05:50 AM

Thank you for your recent purchase of your new Hyundai Sonata from Eric Michaels.  We hope you enjoy your new car.  

Mike Driver
Operations Manager
812-232-5500

EP
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Elizabeth P.
Sullivan, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2021
verified customer Verified Customer
Category: Sales
Customer Service
We received wonderful customer service
Recommended
MIKE D., Operations Manager from Dorsett's Hyundai responded on 04/09/2021 05:53 AM

Thank you for your 5 Star review of your recent purchase of the new Hyundai Palisade from Dorsett Hyundai and Jarred Lucas.  We appreciate your business and look forward to seeing you for your first service visit.  Thanks again.

Mike Driver
Operations Manager
812-232-5500

RS
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Russell S.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2021
verified customer Verified Customer
Category: Sales
Exceptional treatment
The entire team at Dorsett is amazing. Josh and Jared make sure to go out of their way to help their clients. Hands-down the best dealership that I have ever done business with.
Recommended
JARED A. from Dorsett's Hyundai responded on 03/01/2021 09:56 AM

Thank you for the great review and the kind words! Josh Altheide and Jarred Lucas take great pride in delivering top-notch customer experience here at Dorsett Hyundai.  Enjoy that Elantra and all the benefits that come with driving a new Hyundai!


Verified Customer
West Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2021
verified customer Verified Customer
Category: Sales
exceptional customer service!
Exceptional customer service and staff is very friendly!
Recommended
MIKE D., Operations Manager from Dorsett's Hyundai responded on 02/24/2021 05:40 AM

We hope you are enjoying your new Hyundai Palisade.  Dorsett Hyundai appreciates the trust you have shown in us.  Jarred Lucas takes great care of his customers.  If you need anything, please let us know!

MIKE D., Operations Manager from Dorsett's Hyundai responded on 02/24/2021 12:38 PM

Thank you for the purchase of your new Hyundai Palisade from Jarred Lucas here at Dorsett Hyundai.  We appreciate your business and your 5 Star review.  We look forward to seeing you for your first service visit.  


TW
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Thomas W.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2021
verified customer Verified Customer
Category: Sales
Dealership and sales person
Dorsett's is a great place to buy your next veichle. Friendly staff always looking for your best interest. Ernie Forster is one of the best car salesmen I've ever deal with.
Recommended
MIKE D., Operations Manager from Dorsett's Hyundai responded on 02/24/2021 05:35 AM

Thank you for trustin Dorsett Hyundai with your recent new car purchase.  Ernie Forester has a great reputation for taking care of his customers and we appreciate your recognition of his efforts.  


EW
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Erica W.
Bowling Green, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2021
verified customer Verified Customer
Category: Sales
Efficient and Helpful
The folks at Dorsett Hyundai were very considerate of my time and schedule and helped me find the perfect car for me. Go see Jarred Lucas!
Recommended
JARED A. from Dorsett's Hyundai responded on 02/25/2021 08:58 AM

Thank you for choosing Dorsett Hyundai! We are truly happy that Jarred Lucas was able to help you find the perfect car! Enjoy that brand new Elantra!


RR
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Robert R.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021
verified customer Verified Customer
Category: Sales
Customer service
Thank you Dorsett
Recommended
JARED A. from Dorsett's Hyundai responded on 02/25/2021 10:18 AM

Thank you for the high star rating. Josh Altheide and his crew here at Dorsett Hyundai strive for 100% satisfaction. We appreciate you giving Brandon Ringwald the chance to take great care of you! Enjoy that Santa Fe!


JW
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Judith W.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021
verified customer Verified Customer
Category: Sales
Exceptional dealership
Thank you For everything. You all are awesome!!! You always go above and beyond to help and make things right.
Recommended
JARED A. from Dorsett's Hyundai responded on 02/26/2021 07:36 AM

Thank you so much for coming back to Dorsett Hyundai for your vehicle needs, and for taking the time to leave such kind words!  Enjoy that new Tucson!


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