JA

JOHN ARMSTRONG

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(27 reviews)
72

PG
gravatar
Paul G.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2021
verified customer Verified Customer
Category: Sales
Excellent
Great costumer service. Made my first time experience buying a car easy.
Recommended
Employees worked with

RN
gravatar
Ray N.
Tillamook, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021
verified customer Verified Customer
Category: Sales
MA Naegeli
Wonderful place, guys, the inventory! Everything start to finish! Great great great!!
Recommended
Employees worked with

AY
gravatar
Amy Y.
Hillsboro, OR
2021 Hyundai Santa Fe Hev
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/17/2021
verified customer Verified Customer
Category: Sales
Great experience!
John was a great salesman!
Recommended
Employees worked with

RH
gravatar
Richard H.
Portland, OR
2021 Hyundai Ioniq Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2021
verified customer Verified Customer
Category: Sales
Straightforward and professional
If you want an honest, no BS experience I would recommend Beaverton Hyundai. We have not bought a new car in over twenty years. The whole experience is far better now!

I asked for a price quote online and got a quick response with what was the best price in town. When we went to the dealer, they had the car ready to see and drive. While we did paperwork, all of which matched the quote exactly, they detailed the car. The entire process took less than three hours and required no upfront payments. Overall it was as smooth and pleasant as I would imagine it could be. We're not likely to buy a new car again but if we do Beaverton Hyundai will be the first place we go. Oh, and the car itself, an Ioniq plug-in-hybrid, is very nice.
Recommended
Employees worked with

SA
gravatar
Samara A.
Portland, OR
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2021
verified customer Verified Customer
Category: Sales
Everyone is there to help you, you'll walk away with the best deal!
I didn't expect to get a new car when I went 2 weeks ago, I just wanted to know how much they'd offer for my 2016 Sonata. Everyone did the very best to help me and I walked away with a 2022 Kona! I'm coming back in a few years to get another car!
Recommended
Employees worked with

SA
gravatar
Samara A.
Portland, OR
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2021
verified customer Verified Customer
Category: Sales
Everyone is there to help you, you'll walk away with the best deal!
I didn't expect to get a new car when I went 2 weeks ago, I just wanted to know how much they'd offer for my 2016 Sonata. Everyone did the very best to help me and I walked away with a 2022 Kona! I'm coming back in a few years to get another car!
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/04/2021
Category: Sales
Buy your next car there, you won't regret it!
Everyone will be there to help you get the best deal, honestly everyone went above and beyond. Just keep in mind that the bank approval might take between 2-3 weeks, so call to follow up. Other than that, I LOVE MY CAR and I'm going back to buy a new one in a few years.
Recommended
DAVID M M. from Beaverton Hyundai responded on 07/05/2021 10:20 AM

Very sorry for the communication breakdown! Tarek, our Finance Director will be reaching out.

Employees worked with

JE
gravatar
Jason E.
Hillsboro, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2021
verified customer Verified Customer
Category: Sales
So easy and stress free
I came in to turn in my lease and release a new vehicle. After test driving and talking about leasing I got a better offer to buy. I picked the car I wanted and the dealership worked really hard to meet the number I was after.
Recommended
Employees worked with

AM
gravatar
Amber M.
Portland, OR
2021 Hyundai Ioniq Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
verified customer Verified Customer
Category: Sales
If you need a car, go to Beaverton Hyundai
This dealership was great. They didn’t make me feel pressured, they were honest, offered me an amazing deal and a great interest rate. On the actual day of purchase, we were in and out quickly. They made me feel very important and valued. The dealership was also very clean, we were given options to test drive by ourselves, and everyone wore masks. I felt very safe. I highly recommend Beaverton Hyundai and John Armstrong.
Recommended
Employees worked with

MW
gravatar
Miranda W.
Tigard, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2021
verified customer Verified Customer
Category: Sales
Awesome!
This was a great experience! Very easy process and i appreciate John! thank you a lot!
Recommended
Employees worked with

Verified Customer
Beaverton, OR
2021 Hyundai Sonata Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2021
verified customer Verified Customer
Category: Sales
Excellent
John at Beaverton Hyundai was excellent from start to finish. Very clear communicator, transparent process and excellent overall service. Thanks again!
Recommended
Employees worked with

JR
gravatar
Jeffrey R.
Lake Oswego, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021
verified customer Verified Customer
Category: Sales
Great place to get a great car!
The staff was easy to work with, fast and listened well to my needs. They were happy to work out a good price and try and find a win-win. I will definitely visit again for my next vehicle - thanks guys!
Recommended
Employees worked with

MH
gravatar
Mark H.
Bay City, OR
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021
verified customer Verified Customer
Category: Sales
Great car buying experience
Our salesperson John, was very courteous and professional throughout the experience of purchasing one car and leasing another. He even delivered the lease vehicle to our home on the coast and then came in on his day off to go over the features of our new Palisade. We felt we paid a fair price for the new car and was given a fair value for our trade-in.
Recommended
Employees worked with

SA
gravatar
Shawn A.
Wilsonville, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
verified customer Verified Customer
Category: Sales
Quick and to the point
We knew what we wanted to look at, what we were looking to pay for it. The biggest concern whenever we buy a car is how LONG it usually takes to get to the point and complete a deal. We were shown the models we were interested in, got a test drive started quickly (and a review of our trade-in), given space to talk privately and once we expressed interest, they came out with a few options as far as pricing/financing and we were done. We were very happy with the overall experience.
Recommended
Employees worked with

CW
gravatar
Curtis W.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
verified customer Verified Customer
Category: Sales
This place is the heaven of dealerships
Beaverton Hyundai is the best dealership ever. Every time I need help the guys are right there to answer my questions. I will always be a forever customer.
Recommended
Employees worked with

CP
gravatar
Carol P.
Scappoose, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2021
verified customer Verified Customer
Category: Sales
Great location and good selection of cars
They had lots of vehicles available online and had just what we were looking for. They also got us a great price on the car.
Recommended
Employees worked with

MH
gravatar
Mark H.
Bay City, OR
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/14/2021
verified customer Verified Customer
Category: Sales
Poor vehicle prep.
Good sales experience, terrible vehicle prep.
Recommended
MLADEN Z., General Sales Manager from Beaverton Hyundai responded on 03/16/2021 01:03 PM

Good afternoon Mark, 

First off, thank you for taking the time this morning to chat with me about your experience.  As stated when we discussed it, by no means do I ever want a disconnect from start to finish in regards to our sales process.  

Please let me know what it takes to have the chance of earning a re-score and providing you with the 5/5 service that you originally deserved.  This survey, while providing important information to me on the process, also truly impacts John as it is his personal report card.  

I'm happy to assist in anyway that I can to help not only us as a dealership improve and grow, but also make sure that John has a chance for a perfect survey as well. 

Thanks Mark and I look forward to hearing from you.  PS - I have to send you this email twice due to the 2 surveys, so apologies for that! 



Mladen Zoranovic
General Sales Manager
Beaverton Hyundai
503-641-2889
Oregon's #1 Hyundai Dealer since 2006!
Employees worked with

MH
gravatar
Mark H.
Bay City, OR
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021
verified customer Verified Customer
Category: Sales
Great car buying experience
Our salesperson John, was very courteous and professional throughout the experience of purchasing one car and leasing another. He even delivered the lease vehicle to our home on the coast and then came in on his day off to go over the features of our new Palisade. We felt we paid a fair price for the new car and was given a fair value for our trade-in.
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/08/2021
Category: Sales
Great sales experience, poor vehicle prep for delivery.
Sales person and sales manager were great to work with but vehicle was delivered to us and still had protective tape and assembly stickers on car.
Recommended
MLADEN Z., General Sales Manager from Beaverton Hyundai responded on 03/16/2021 01:04 PM

Good afternoon Mark, 

First off, thank you for taking the time this morning to chat with me about your experience.  As stated when we discussed it, by no means do I ever want a disconnect from start to finish in regards to our sales process.  

Please let me know what it takes to have the chance of earning a re-score and providing you with the 5/5 service that you originally deserved.  This survey, while providing important information to me on the process, also truly impacts John as it is his personal report card.  

I'm happy to assist in anyway that I can to help not only us as a dealership improve and grow, but also make sure that John has a chance for a perfect survey as well. 

Thanks Mark and I look forward to hearing from you.  PS - I have to send you this email twice due to the 2 surveys, so apologies for that! 



Mladen Zoranovic
General Sales Manager
Beaverton Hyundai
503-641-2889
Oregon's #1 Hyundai Dealer since 2006!
Employees worked with

MR
gravatar
Melissa R.
Beaverton, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2021
verified customer Verified Customer
Category: Sales
Great customer service
John was a great help
Recommended
Employees worked with

BF
gravatar
Belinda F.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2021
verified customer Verified Customer
Category: Sales
No haggle, great deal, finalized quickly
Walked in not really knowing what I wanted, had test driven several cars & decided to check out the Tucson. Our overall experience here was awesome. Didn’t get bounced around from 1 person to another, everything was no pressure just answering questions, staff was friendly & knowledgeable and didn’t try to up-sell me to something more expensive (even when I mentioned it) they just shared with me where the value was & let me decide for myself. When we decided to buy we were done in about an hour & that included them detailing & fueling up the car. Everyone there was friendly and chatty from management to finance. Did not feel like any typical car sales experience I’d ever been through before, just low key. Hit by freezing rain that night John, our salesman, made sure my vehicle was in AWD mode for me so it was one less thing I had to mess with & I made it home safely. Highly recommend purchasing your next Hyundai from Beaverton Hyundai!
Recommended
Employees worked with

TB
gravatar
Timothy B.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020
verified customer Verified Customer
Category: Sales
Great Car, Great Service, Great Sales
I was in the market for a new car and after reading reviews figured the Hyundai Palisade was a good choice. I reached out and John Armstrong contacted me. From the start he was great to work with. He listened, worked to get me into the car I wanted at the price I wanted. I had already been to several competing dealerships and they all seemed to have their own agenda and not really listening to my goals. The sale was quick, the paperwork minimal and the entire staff friendly and accommodating.
Recommended
Employees worked with

Displaying Review 1 - 20 of 29 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.