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SureCritic / Hyundai Dealer / Murdock Hyundai Lindon / JORDAN BURNINGHAM
JB

JORDAN BURNINGHAM

Assistant Service Manager
Murdock Hyundai Lindon
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(13 reviews)
72

Reviews of JORDAN BURNINGHAM

KB
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Kalisa B.
Eagle Mountain, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
10
Category: Service
Service
Amazing customer service
KAISHA R. from Murdock Hyundai Lindon responded on 03/17/2022 12:57 PM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager

Employees worked with
JB
JORDAN BURNINGHAM
Assistant Service Manager
Verified Customer
Lindon, UT
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
The service and cashier representatives were helpful, knowledgeable and made everything a smooth process! The work was great too!
KARI M. from Murdock Hyundai Lindon responded on 02/01/2022 08:15 AM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager

Employees worked with
JB
JORDAN BURNINGHAM
Assistant Service Manager
MD
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Mcclellan D.
Orem, UT
2017 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2022
verified customer Verified Customer
8
Category: Service
I did not have an appointment, they got me in anyway
I did not make an appointment, the shop got me in and took care of me right away. I would have appreciated some communication regarding the length of time needed for my repairs, but kudos for them fitting me in the schedule.
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/05/2022
Service Type: Maintenance
6
Category: Service
No appointment, got me in anyway
Service was performed satisfactorily, and staff were courteous and the place was clean. I would appreciate timely updates as to the progress of my vehicle, none were give, nor was a time estimation given for when it would be completed.
JORDAN B. from Murdock Hyundai Lindon responded on 01/06/2022 01:07 PM

Thank you for you time and with your feedback. I look forward working with you in the future.

SHAWN M. from Murdock Hyundai Lindon responded on 01/07/2022 08:57 AM

Thank you for your review. 

Employees worked with
JB
JORDAN BURNINGHAM
Assistant Service Manager
AB
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Aime B.
Heber City, UT
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service!
They got me in and out faster then expected.
KAISHA R. from Murdock Hyundai Lindon responded on 12/22/2021 09:50 AM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager

Employees worked with
JB
JORDAN BURNINGHAM
Assistant Service Manager
KL
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Katrina L.
Spanish Fork, UT
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Awesome service
Scheduling over the phone was a pain in the a** so I just went to service and they quickly helped me with my vehicle!
KARI M. from Murdock Hyundai Lindon responded on 11/18/2021 05:07 PM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager
Employees worked with
JB
JORDAN BURNINGHAM
Assistant Service Manager
RW
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Randall W.
Cedar Hills, UT
2004 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
Fixed my car and it now running so well!
KARI M. from Murdock Hyundai Lindon responded on 11/18/2021 05:06 PM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager
Employees worked with
JB
JORDAN BURNINGHAM
Assistant Service Manager
KB
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Kim B.
Spanish Fork, UT
2022 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
verified customer Verified Customer
10
Category: Service
Quick resolve.
I had a small problem with my new car. The service team handled it quickly and completely. They listened to our concerns and handled them right away.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/12/2021
Service Type: Repair
9
Category: Service
Great diagnostic and work.
My repair was handled quickly and completely.
JORDAN B. from Murdock Hyundai Lindon responded on 08/24/2021 03:42 PM

Thank you so much for being a great customer. We look forward to work with you in the future.

Employees worked with
JB
JORDAN BURNINGHAM
Assistant Service Manager
Verified Customer
American Fork, UT
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
I was running late and got there about 10 minutes late. Personnel was very understanding and I was still able to get my oil change. They are always very time efficient and make sure I am well taken care of.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 07/27/2021 04:42 PM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager

Employees worked with
JB
JORDAN BURNINGHAM
Assistant Service Manager
AJ
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Anne J.
Lehi, UT
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Exceptional service
Highly recommend this dealership.
service department is awesome and super quick. They provide a lift service for you!
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 07/27/2021 04:42 PM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager

Employees worked with
JB
JORDAN BURNINGHAM
Assistant Service Manager
Verified Customer
Orem, UT
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quality service
Flexible hours with reliable and timely service.
Recommended
KARI M. from Murdock Hyundai Lindon responded on 06/12/2021 08:55 AM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager

Employees worked with
JB
JORDAN BURNINGHAM
Assistant Service Manager
JG
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Jamie G.
Santaquin, UT
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
The staff are great here and always get the work done on my car done quickly.
Recommended
KARI M. from Murdock Hyundai Lindon responded on 05/05/2021 01:37 PM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager

Employees worked with
JB
JORDAN BURNINGHAM
Assistant Service Manager
JP
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Jedediah P.
Elk Ridge, UT
2020 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome
The customer service and the people did a great job taking care of me and my family we love the experience so far and highly recommend others use Murdoch of linden for future vehicle purchases
Recommended
BRIDGER H. from Murdock Hyundai Lindon responded on 04/16/2021 06:57 PM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager

Employees worked with
JB
JORDAN BURNINGHAM
Assistant Service Manager
DR
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Duane R.
Springville, UT
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always a great visit
Murdock Hyundai has been and continues to be a place I can trust to treat me and my vehicle well. I am impressed that at service personnel do turn over, the quality of the service continues to be noteworthy.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 03/15/2021 08:27 AM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager

Employees worked with
JB
JORDAN BURNINGHAM
Assistant Service Manager
WH
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Wendy H.
Eagle Mountain, UT
2013 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/11/2021
Service Type: Maintenance
Category: Service
JESS M. from Murdock Hyundai Lindon responded on 03/15/2021 07:24 AM

Thank You for the feedback. Management is meeting to discuss your concern. 

SHAWN M. from Murdock Hyundai Lindon responded on 03/15/2021 10:32 AM

Thank you Wendy.


Shawn

Employees worked with
JB
JORDAN BURNINGHAM
Assistant Service Manager
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