avatar

JASON COBURN

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(637 reviews)
82

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
love my hyundai
I like my hyundai so much I will not buy any other brand.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/12/2022 07:39 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

RS
gravatar
Randall S.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service on time and done quickly
Service dept. took my car in at the appointment time and finished it in less than an hour. For a car dealer, it was a positive and unexpected experience.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/07/2022 11:51 AM

Thank you Randall for the amazing review and recommendation.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

LS
gravatar
Lanny S.
Scottsdale, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2021
verified customer Verified Customer
10
Category: Service
pop in charging device for android phone
After follow up by service representive,Mike, I feel problem mios being resolved
Employees worked with

JR
gravatar
John R.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service in an emergency
My trunk lid would not stay closed 2 days after I received a recall notice about the trunk latch, so I drove to the dealership and got immediate repairs thanks to Jason the service manager and others in the service department. I was out the door within an hour and a half.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/23/2021 07:23 AM

Thank you for the great review and recommendation for Jason Coburn your advisor.  Fantastic timing on the recall notice for your trunk and we're glad Jason was able to get you in, get you out, so you could get back to your life.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
verified customer Verified Customer
10
Category: Service
Hyundai Service
Service advisor is excellent
Employees worked with

AD
gravatar
Alexandria D.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Super SOUTHERN strikes again!
Michael Southern once again supplying super hero service! Although business is busy and scheduling is backlogged..we still would rather wait for a service appointment from Hyundai-North Scottsdale and Michael (Jason C.), than going to another location for service. Always a great experience dealing with the sales and service team! KUDOS to all...especially Mike S.and squad for delivering top notch service....always!!
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/24/2021 07:35 AM

Thank you Alexandria (and Preston) for another fantastic review.

I promise it has been our absolute pleasure to be your dealer these many years now and we look forward to being here for you for all the years and miles ahead.  :)

Michael Southern
Service Manager

Employees worked with

CG
gravatar
Claudia G.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Service/Great People
My service advisor - Jason - is the very best to work with. He keeps me posted about the progress on my vehicle and calls when vehicle is ready. I have taken my vehicle to Earnhardt since I purchased it - with one minor exception - and will purchase my next vehicle from them. Michael Southern and Jason Coburn are the best to work with.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/19/2021 10:32 AM

Thank you Claudia for the amazing review and recommendation.

It really has been our absolute pleasure to be your dealer and we look forward to being here for you for all the years, miles, and (one day) new Hyundai to come.

Michael Southern
Service Manager

Employees worked with

JW
gravatar
James W.
Fountain Hills, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
The best service anywhere.
The service dept. is great to work with and I have never been surprised with anything that was not needed. The fact that My Tucson is a really good vehicle is the icing on the cake.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/11/2021 07:40 AM

Thank you James for the great review and recommendation.

We are very happy to be your Hyundai dealer and we look forward to being here for you and your Tucson for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

HW
gravatar
Hunter W.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
New key fob
It was great.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/29/2021 08:07 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

JG
gravatar
Jonathan G.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Always helpful even when they are busy
I am always happy to have my vehicle serviced at a Earnhardt Hyundai in North Scottsdale. The staff and managers are all very helpful. I’m always greeted promptly and everyone in the dealership is courteous and kind.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/08/2021 03:43 PM

Thank you Jonathan for the wonderful review and recommendation.

It has been our absolute pleasure to be your dealer for sales and service and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with

TC
gravatar
Teresa C.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Oil Change/ Routine Service
Great friendly service as always. Completed service on schedule to include complimentary car wash.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/08/2021 03:43 PM

Thank you Teresa for the wonderful review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

ST
gravatar
Susan T.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Easy and professional
Jason C is always pleasant & helpful
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/30/2021 09:23 AM

Thank you Susan for the amazing review and recommendation for Jason Coburn your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

RB
gravatar
Ronald B.
Sedona, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Regular service
The service department was ready at my scheduled time. Performed the recommended service and returned my vehicle to me washed and ready to go. I was completely satisfied.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/14/2021 08:51 AM

Thank you Ronald for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with

MW
gravatar
Marcus W.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
The attitude of your staff. Exceptional.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/31/2021 09:45 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

LB
gravatar
Leonard B.
Winslow, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service Dept
Always get great service here.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/31/2021 09:51 AM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

JK
gravatar
John K.
Scottsdale, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2021
verified customer Verified Customer
Category: Service
reassesment
Issue was not service related but service jumped on the problem right away. Satisfied.
Recommended
Employees worked with

JB
gravatar
Joanne B.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Best car dealership I’ve ever been in. Staff are amazing and I’ve been coming here for 10 years now
Service Manager and all the staff are the best I’ve ever seen. I’ve been coming here for 10 years and would never go anywhere else.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/31/2021 10:05 AM

Thank you for the amazing review and recommendation.

We are so happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
The clean facility and the care provided.
Can't say enough good things about the Hyundai dealership on FLW.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/31/2021 10:06 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Whiteriver, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021
verified customer Verified Customer
Category: Service
Incomplete Work - ReScore Review
After my initial review, Nazy called me and explained the situation. She assured me that everything were done and she even offered to reset the oil change setting for me.
Nazy is really awesome.
Recommended
Employees worked with

Verified Customer
Scottsdale, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2021
verified customer Verified Customer
Category: Service
Make things right
Addressed all issues and concerns
Recommended
Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.