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SureCritic / Hyundai Dealer / Northwest Hyundai / JESUS PEREZ
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JESUS PEREZ

Northwest Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(21 reviews)
73

Reviews of JESUS PEREZ

MS
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Monica S.
Hockley, TX
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great Service
Great service, this is the second time I took my Palisade here to this location for an oil change. I was here a week ago for a new driver-side mirror and Jesus Perez took care of everything too, he was awesome!
Employees worked with
JP
JESUS PEREZ
LV
LLAMARIS VAZQUEZ
Verified Customer
Katy, TX
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Awesome!
George Sanchez takes great care of me been a customer since 2009.
George/A S., Service Manager from Northwest Hyundai responded on 04/01/2022 05:44 AM

Thank you so much for your sticking with me, and thank you for your feedback.

George A. Sanchez
Northwest Hyundai
Service Director
Ph. 281-664-6223
g.sanchez@northwesthyundai.com
Semper Fi
Employees worked with
JP
JESUS PEREZ
Verified Customer
Jersey Village, TX
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Oil change
Thank you for a fast one
George/A S., Service Manager from Northwest Hyundai responded on 04/01/2022 05:45 AM

Thank you very much for your feedback and for your business.

George A. Sanchez
Northwest Hyundai
Service Director
Ph. 281-664-6223
g.sanchez@northwesthyundai.com
Semper Fi
Employees worked with
JP
JESUS PEREZ
DJ
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Debbie J.
Houston, TX
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
verified customer Verified Customer
10
Category: Service
Restore review
You changed my oil
Employees worked with
JP
JESUS PEREZ
EM
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Erika M.
Cypress, TX
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Awesome experience!
Great service!!
George/A S., Service Manager from Northwest Hyundai responded on 03/30/2022 09:52 AM

Erika, 

Thank you very much for your feedback and for being part of our family.

George A. Sanchez
Northwest Hyundai
Service Director
Ph. 281-664-6223
g.sanchez@northwesthyundai.com
Semper Fi
Employees worked with
JP
JESUS PEREZ
Verified Customer
Houston, TX
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
Service Type: Repair
verified customer Verified Customer
8
Category: Service
1st time maintenance in 2022 Tucson
Having 3yrs of maintenance included is a wonderful perk. It was fairly easy to schedule in the Hyundai app. My only suggestion is to drop off the car instead of waiting.
George/A S., Service Manager from Northwest Hyundai responded on 03/30/2022 09:14 AM

Thank you very much for your feedback and your business.

George A. Sanchez
Northwest Hyundai
Service Director
Ph. 281-664-6223
g.sanchez@northwesthyundai.com
Semper Fi
Employees worked with
JP
JESUS PEREZ
SR
STEPHEN REDDIX
DB
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Donna B.
Houston, TX
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Exceptional from start to finish!
I have owned many vehicles in years past but nothing compares to HUB HYUNDAI and the top notch service I receive when I come in for routine maintenance. I am especially impressed with the knowledgeable service staff, the courtesy they show and the patience they have toward my many questions and concerns. HUB HYUNDAI is number one and will always be my vehicle of choice!
George/A S., Service Manager from Northwest Hyundai responded on 03/22/2022 07:15 AM

Donna,

Thank you very much for your feedback and your being a loyal customer of ours.

George A. Sanchez
Northwest Hyundai
Service Director
Ph. 281-664-6223
g.sanchez@northwesthyundai.com
Semper Fi
Employees worked with
JP
JESUS PEREZ
CS
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Courtney S.
Katy, TX
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
My only place to go!
Awesome service
George/A S., Service Manager from Northwest Hyundai responded on 03/18/2022 01:27 PM

Courtney, 

Thank you very much for being part of our family, and we appreciate your business.

George A. Sanchez
Northwest Hyundai
Service Director
Ph. 281-664-6223
g.sanchez@northwesthyundai.com
Semper Fi
Employees worked with
JP
JESUS PEREZ
CM
CESAR MACHADO
Verified Customer
Katy, TX
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
¡Buen servicio!
I feel they go beyond the needs of the customer!
George/A S., Service Manager from Northwest Hyundai responded on 03/10/2022 05:51 AM

Thank you so much for your feedback, and we appreciate your business.

George A. Sanchez
Northwest Hyundai
Service Director
Ph. 281-664-6223
g.sanchez@northwesthyundai.com
Semper Fi
Employees worked with
JP
JESUS PEREZ
SW
SHAWN WICHER
Verified Customer
Houston, TX
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Hyundai
Great service and sakes team
George/A S., Service Manager from Northwest Hyundai responded on 03/04/2022 02:03 PM

Thank you so much for your feedback.

George A. Sanchez
Northwest Hyundai
Service Director
Ph. 281-664-6223
g.sanchez@northwesthyundai.com
Semper Fi
Employees worked with
JP
JESUS PEREZ
SW
SHAWN WICHER
RE
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Rannisha E.
Houston, TX
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service
Very good service. Very helpful
George/A S., Service Manager from Northwest Hyundai responded on 02/05/2022 06:11 AM

Rannisha, 

Thank you very much for your feedback and for choosing Northwest Hyundai for your service needs.

George A. Sanchez
Northwest Hyundai
Service Director
Ph. 281-664-6223
g.sanchez@northwesthyundai.com
Semper Fi
Employees worked with
JP
JESUS PEREZ
SR
STEPHEN REDDIX
Verified Customer
Houston, TX
2016 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2022
verified customer Verified Customer
9
Category: Service
Making It Right
I appreciate the dealership in listening to my concerns about my service experience and making it right. My car was repaired and so was the relationship.
Employees worked with
JP
JESUS PEREZ
BP
BLAS PICARDI
PR
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Peggy R.
Houston, TX
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Review
Service people are great and I love their willingness to help when there is a problem
George/A S., Service Manager from Northwest Hyundai responded on 01/29/2022 06:34 AM

Peggy,

Thank you so much for your feedback and for your business.

George A. Sanchez
Northwest Hyundai
Service Director
Ph. 281-664-6223
g.sanchez@northwesthyundai.com
Semper Fi
Employees worked with
JP
JESUS PEREZ
GG
GILBERT GOMEZ
KG
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Kimberly G.
Houston, TX
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Place To Get Your Car Serviced
I have been going to this facility for about 2 years now. I wouldn't trust my ride would any other service department than Hub Hyundai. The waiting area is always clean with comfy seats. There are stocked water in the fridge and hot coffee . The bathroom is clean and their wifi is great. I would recommend this place to family and friends.
George/A S., Service Manager from Northwest Hyundai responded on 01/18/2022 07:41 AM

Kimberly, 

Thank you so much for your feedback, and for being a loyal customer of ours.

George A. Sanchez
Northwest Hyundai
Service Director
Ph. 281-664-6223
g.sanchez@northwesthyundai.com
Semper Fi
Employees worked with
JP
JESUS PEREZ
SR
STEPHEN REDDIX
YF
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Yue F.
Houston, TX
2010 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
verified customer Verified Customer
10
Category: Service
Great customer service
I took my car for recalls, and found other issues with the car, and a great thanks to the service manager Mr.George Sanchez for taking extra steps to help me get assistance from manufacturer. Really appreciate it!!!
Employees worked with
JP
JESUS PEREZ
BP
BLAS PICARDI
SB
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Sandra B.
Houston, TX
2019 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Quick service
Had to take my car in for service on a warranty issue. From appointment setting to getting my car back, I give them 5 stars! Quick and efficient.
George/A S., Service Manager from Northwest Hyundai responded on 01/13/2022 07:27 AM

Sandra, 

Thank you for your feedback and for choosing us for your service needs.

George A. Sanchez
Northwest Hyundai
Service Director
Ph. 281-664-6223
g.sanchez@northwesthyundai.com
Semper Fi
Employees worked with
JP
JESUS PEREZ
BP
BLAS PICARDI
JR
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Jose R.
Magnolia, TX
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
100% recomendable
Los recomiendo con los ojos cerrados
George/A S., Service Manager from Northwest Hyundai responded on 12/28/2021 12:36 PM

Jose, 

Thank you so much for your feedback, and for choosing Northwest Hyundai for your service needs.

George A. Sanchez
Northwest Hyundai
Service Manager
PH. 281.664.6223 
g.sanchez@northwesthyundai.com
Semper Fi
Employees worked with
JP
JESUS PEREZ
LV
LLAMARIS VAZQUEZ
JS
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Juan S.
Cypress, TX
2012 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
I like Hyundai, I have a 2012 sonata Hybrid and the car is great. This location and the staff are friendly, attentive and the waiting area is clean, have a tv, and coffee to wait while the car gets done.
George/A S., Service Manager from Northwest Hyundai responded on 12/27/2021 06:35 AM

Juan, 

Thank you for being part of the Northwest Hyundai family.

George A. Sanchez
Northwest Hyundai
Service Manager
PH. 281.664.6223 
g.sanchez@northwesthyundai.com
Semper Fi
Employees worked with
JP
JESUS PEREZ
ES
ESTEBAN SOTELO
JP
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Jesus P.
Katy, TX
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Northwest Hyundai
Best service department in town! Will be coming back!
GEORGE A S., Service Manager from Northwest Hyundai responded on 12/11/2021 01:18 PM

Mr. Perez, 

Thank you so much for being part of the Northwest Hyundai family.

George Sanchez
Service Manager
Hub Hyundai and
Genesis of Northwest Houston
281-664-6223
gsanchez@hubhouston.com
Employees worked with
JP
JESUS PEREZ
CM
CESAR MACHADO
DJ
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Debbie J.
Houston, TX
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
verified customer Verified Customer
10
Category: Service
Restore review
You changed my oil
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/13/2022
Service Type: Maintenance
9
Category: Service
Na
Ba
George/A S., Service Manager from Northwest Hyundai responded on 03/14/2022 06:24 AM

Debbie, 

Thank you so much for choosing Northwest Hyundai for your service needs, but what could we do better to earn a 5 star?

George A. Sanchez
Northwest Hyundai
Service Director
Ph. 281-664-6223
g.sanchez@northwesthyundai.com
Semper Fi
Employees worked with
JP
JESUS PEREZ
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