JE

JOHN W EVANS

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(66 reviews)
87

Verified Customer
Branford, CT
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2022
verified customer Verified Customer
10
Category: Sales
Easy purchase during hard times.
During Covid-19 I was able to buy a hard to get Ioniq 5 site unseen through use of the website, independent reviews, and phone calls with Tyler who was very helpful. The staff was also extremely accommodating at reducing the person to person interactions during final paperwork and delivery to meet my needs. Looking forward to continued satisfaction post-sale. Oh, and the car is awesome!

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/09/2022
8
Category: Sales
Nice purchase experience of a new Ioniq 5.
I was able to actually put money down on a purchase over the phone and conduct a lot of business over email because of Covid-19. The staff was also extremely accommodating at reducing the person to person interactions during final paperwork and delivery to meet my needs. Looking forward to continued satisfaction post-sale. Oh, the car is awesome!
Jack R. from Brandfon Hyundai responded on 02/09/2022 12:08 PM

thank you for trusting us with the purchase of your 2022 Ioniq. we truly appreciate your business.

please stay safe!

jack ryan

Jack R. from Brandfon Hyundai responded on 02/10/2022 05:09 AM

thank you!


RM
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Rodney M.
New Haven, CT
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
verified customer Verified Customer
Category: Sales
Sale Rep Alexandria Delvalle makes this place shine a ture professional.
SALE rep Alexandria Delvalle was a great asset to your dealership she very professional and great knowledge of the product. And she made my feel like family. Rodney Maye
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/12/2021
Category: Sales
The detail shop needs improvement
Need to improve with loaner vehicles and the detail shop
Recommended
Jack R. from Brandfon Hyundai responded on 03/15/2021 05:18 AM

our management team will be in touch in reference to you purchase. 

please stay safe

jack ryan

Jack R. from Brandfon Hyundai responded on 03/23/2021 11:16 AM

if you could please take care of that rescore, it would be grealty appreciated.

please stay safe

jack ryan

Jack R. from Brandfon Hyundai responded on 03/29/2021 01:55 PM

please take a moment and help us with that rescore! it would be greatly appreciated.

please stay safe

jack ryan


PL
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Patricia L.
North Branford, CT
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2020
verified customer Verified Customer
Category: Sales
Great Dealership
Love my new Sonata! Rick did a fantastic job and dealership made turning in my old lease and getting into my new lease simple & easy. This is my second lease with Brandfon and would highly recommend them!
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/28/2020
Category: Sales
Trish 444
Great dealership, no pressure sales.
Service department is clean, staff is friendly.
Recommended
Jack R. from Brandfon Hyundai responded on 11/30/2020 03:08 AM

thank you for trusting us with the purchase of your 2020 Sonata. Someone will reach out to you in reference to your concerns.

please stay safe

jack ryan

Jack R. from Brandfon Hyundai responded on 12/10/2020 04:46 AM

please take a moment to rescore your survey. we truly appreciate it.

enjoy your holiday and please stay safe

thank you

Jack R. from Brandfon Hyundai responded on 12/11/2020 05:24 AM

thank you! please stay safe and enjoy your holidays.

jack ryan


KA
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KATIE A.
Stratford, CT
2018 SANTA FE SPORT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2023
verified customer Verified Customer
10
Category: Sales
My Santa Fe
Car shopping is always a hassle, nobody likes to actually do it… but with my old car no longer safe to put my toddler in I knew it was time.

Brandfon Hyundai came recommended by a few friends so I finally went… Kris Sharma was a pure joy from the minute we shook hands on the sales lot! He is such a genuinely kind and caring man! Throughout the entire car buying process I feel like we’re part of his family and he actually cares about his customers and their needs.

Verified Customer
Wilton, CT
2023 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2023
verified customer Verified Customer
9
Category: Sales
New Vehicle Purchase
Probably the best sales experience I have ever had. Rafael was not only the most knowledgeable salesman on every aspect of the vehicle but was extremely proactive in streamlining the paperwork and post-sale follow-up. The entire team at Branfon was exceptional.

Verified Customer
East Haven, CT
2023 VENUE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2023
verified customer Verified Customer
10
Category: Sales
New Car Purchase
I purchased a new 2023 Venue Limited. Kenneth Hamilton was my salesman. He was excellent and extremely knowledgeable about my vehicle and the entire Hyundai line. A refreshing smooth experience.

Verified Customer
Hamden, CT
2023 IONIQ 5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2023
verified customer Verified Customer
10
Category: Sales
new purchase
Excellent, smooth process.

JZ
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JEANNIE Z.
Salisbury Mills, NY
2023 IONIQ 5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2023
verified customer Verified Customer
10
Category: Sales
Seeking this car for a long time
Brandfon had me in my new car in three days. They are helpful and accommodating.

LB
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LAUREN B.
Bridgeport, CT
2023 ELANTRA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2022
verified customer Verified Customer
10
Category: Sales
Amazing
Amazing first time buying a vehicle, Mr Brown and Mr Chris were amazing. I will refer everyone here !

Verified Customer
Stamford, CT
2023 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2022
verified customer Verified Customer
10
Category: Sales
Straightforward Process
Raphael was pleasant helpful knowledgeable and transparent. No high pressure sales tactics.

RP
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ROBERT P.
Watertown, CT
2023 SANTA CRUZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2022
verified customer Verified Customer
10
Category: Sales
Great place to buy a Hyundai
The people are always what makes a business and Brandfon is no exception. They really take an interest in customers and are fair and honest in all aspects of the process.

SR
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STEVE R.
East Hampton, CT
2023 SANTA CRUZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2022
verified customer Verified Customer
10
Category: Sales
Easy car purchase with no haggling
I called several Hyundai dealers looking for the car I wanted. Many didn't have it and others wanted over MSRP but I could come into the dealership and "management" could sharpen their pencil. So old school! My experience with Brandfon Hyundai was different, I got the vehicle I wanted below MSRP (no negotiating necessary) and was able to sign the deal virtually. Pickup went very smoothly, and I am enjoying my new Santa Cruz.

ND
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NANCY D.
North Haven, CT
2023 KONA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2022
verified customer Verified Customer
10
Category: Sales
My new car
All was well, James was outstanding

JR
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JUANITA R.
New Haven, CT
2023 ELANTRA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2022
verified customer Verified Customer
10
Category: Sales
Fantastic
Always a great day experience. This is the 3rd car I gotten from them with sales rep. Kris Sharma. He is very professional, kind and explains everything to you.
Jack R. from Brandfon Hyundai responded on 09/14/2022 10:04 AM

thank you for trusting us with the purchase of your 2023 Elantra. We truly appreciate your business.

please stay safe

jack ryan


MK
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MICHAEL K.
Norwalk, CT
2022 ELANTRA N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2022
verified customer Verified Customer
10
Category: Sales
Straightforward buying experience at MSRP
Was looking to lease a new car and just wanted to pay MSRP. Everything here was very straightforward and honest. No additional unknown fees or dealer add-ons you never asked for. Came out happy with the price and no pressure during the entire process.
Jack R. from Brandfon Hyundai responded on 09/13/2022 04:34 AM

thank you for trusting us with the purchase of your 2022 Elantra N! we truly appreciate your business.

please stay safe 

jack ryan


DD
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DENNIS D.
Wallingford, CT
2022 KONA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2022
verified customer Verified Customer
10
Category: Sales
New Kona
Moise Cisse was very helpful.

Verified Customer
Millbrook, NY
2022 TUCSON HEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2022
verified customer Verified Customer
10
Category: Sales
Great dealership - John was very helpful
Great dealership - John was very helpful
Jack R. from Brandfon Hyundai responded on 09/12/2022 04:41 AM

thank you for trusting us with the purchase of your 2022 Tucson. we truly appreciate your business.

please stay safe

jack ryan


CM
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CHRISTINE M.
Stratford, CT
2022 SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2022
verified customer Verified Customer
10
Category: Sales
2022 Hyundai Sonata
John the sales manager was extremely nice. He was respectful in wearing a mask because of my health conditions. This was a very easy sale. The price was reasonable & I got overwhelmed with the technology of the car, he had no problem with letting my daughter get familiarized with the car & he explained everything to her. He was just an overall nice person to work with.

Verified Customer
Stratford, CT
2022 VENUE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2022
verified customer Verified Customer
10
Category: Sales
Good, not pushy experience
Friendly, efficient service.
Jack R. from Brandfon Hyundai responded on 06/30/2022 11:18 AM

thank you for trusting us with the purchase of your 2022 Venue. we truly appreciate your business.

please stay safe 

thank you


JT
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JANICE T.
New Haven, CT
2022 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2022
verified customer Verified Customer
10
Category: Sales
excellent service
I went there to talk to someone about my lease ending, and looking into finding a new car to lease. The salesman was excellent! He helped us find a new car we liked and also got us the car faster then we expected, we were in and out of there within a few hours.
Jack R. from Brandfon Hyundai responded on 05/03/2022 08:52 AM

thank you for the kind words and for trusting us with the purchase of your 2022 Tucson. we truly appreciate your business.

please stay safe!

jack ryan

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