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SureCritic / Great Lakes Hyundai / John Fields
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John Fields

Senior Sales Person
Great Lakes Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(8 reviews)
78

Reviews of John Fields

Verified Customer
Chagrin Falls, OH
2020 Hyundai Kona
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/10/2020
verified customer Verified Customer
Category: Sales
Needs Improvement
I felt like that I was not fully respected outside of my salesperson. I would say that is partly because I am young individual. I received no call from dealership after my purchase and no return call after calling dealership multiple times over issues I had with paperwork which was incorrect. I guess the best way to state my experience is that dealership did not view me as the buyer of the car.
Not Recommended
Zachary z. from Great Lakes Hyundai responded on 09/11/2020 09:49 AM

We are so sorry to hear that! Great Lakes always strives to make sure everyone feels appreciated in a sale, and am very dissapointed to hear about your experience. If there is anything I can do personally, please feel free to reach out. I would love to have a converstation and see if I can make it right.

Thanks, 

Zachary Zagar
General Sales Manager
Great Lakes Hyundai
330-422-1212
Employees worked with
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John Fields
Senior Sales Person
Displaying 1 Review
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