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SureCritic / Great Lakes Hyundai / John Fields
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John Fields

Senior Sales Person
Great Lakes Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(8 reviews)
78

Reviews of John Fields

Verified Customer
Chagrin Falls, OH
2020 Hyundai Kona
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/10/2020
verified customer Verified Customer
Category: Sales
Needs Improvement
I felt like that I was not fully respected outside of my salesperson. I would say that is partly because I am young individual. I received no call from dealership after my purchase and no return call after calling dealership multiple times over issues I had with paperwork which was incorrect. I guess the best way to state my experience is that dealership did not view me as the buyer of the car.
Not Recommended
Zachary z. from Great Lakes Hyundai responded on 09/11/2020 09:49 AM

We are so sorry to hear that! Great Lakes always strives to make sure everyone feels appreciated in a sale, and am very dissapointed to hear about your experience. If there is anything I can do personally, please feel free to reach out. I would love to have a converstation and see if I can make it right.

Thanks, 

Zachary Zagar
General Sales Manager
Great Lakes Hyundai
330-422-1212
Employees worked with
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John Fields
Senior Sales Person
Verified Customer
Ravenna, OH
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
verified customer Verified Customer
Category: Sales
Great deal on a Hyundai Kona
Great Lakes Hyundai and John Fields were great to work with. Love the car.
Recommended
Employees worked with
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John Fields
Senior Sales Person
JA
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Joyce A.
Ravenna, OH
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2021
verified customer Verified Customer
Category: Sales
Excellent service .
This is my fifth Hyundai car from Great Lakes and I highly recommend them !
Recommended
Employees worked with
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John Fields
Senior Sales Person
RH
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Ralph H.
Cuyahoga Falls, OH
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2020
verified customer Verified Customer
Category: Sales
They said it needs a title
The review website needs to accept my 5 stars and not pressure me into titling my 5 stars.
Recommended
Employees worked with
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John Fields
Senior Sales Person
Verified Customer
Ravenna, OH
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020
verified customer Verified Customer
Category: Sales
Hyundai Tucson purchase
Great service as always
Recommended
Employees worked with
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John Fields
Senior Sales Person
Verified Customer
Cuyahoga Falls, OH
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2020
verified customer Verified Customer
Category: Sales
Fantastic Customer Service
John Fields and the entire staff did a fantastic job.
Recommended
Employees worked with
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John Fields
Senior Sales Person
NF
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Nicole F.
Ravenna, OH
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
verified customer Verified Customer
10
Category: Sales
John was great!
I was looking for a lease at a certain price point and John was able to find it for me. He didn’t try to upsell me features and modes I did not ask for, which happened at other dealerships. It was easy and fast finding my new car with this dealership.
Employees worked with
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John Fields
Senior Sales Person
Verified Customer
Hudson, OH
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2021
verified customer Verified Customer
10
Category: Sales
These guys are good !
Great Sales, Finance and Service teams. All very patient and take the time to discuss options, not trying to hound you into a deal. The Hyundai brand itself is nice and value is improving. I bought the 2022 Sante Fe XRT package. Slightly more than I intended on spending, but a lot more car for the price. This is like a luxury SUV !
Employees worked with
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John Fields
Senior Sales Person
Displaying all 8 Review
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