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SureCritic / Hyundai Dealer / Hyundai of Bismarck / JACOB KNITTER
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JACOB KNITTER

Hyundai of Bismarck
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(38 reviews)
100

Reviews of JACOB KNITTER

NW
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Nicholas W.
Bismarck, ND
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Everybody was very professional and helpful. Quick and reliable service.
Recommended
SHANEILLE U. from Hyundai of Bismarck responded on 04/19/2021 07:41 AM

Thanks for the great review!

Employees worked with
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JACOB KNITTER
CS
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Connie S.
Bismarck, ND
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Jake In service was excellent.
Recommended
JON G. from Hyundai of Bismarck responded on 12/11/2020 07:22 AM

The crew here at Bismarck Motor Company srive to make every service visit a great one. Thank you for the 5 star review.

Employees worked with
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JACOB KNITTER
BS
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Barbara S.
Bismarck, ND
2019 Hyundai Santa Fe Xl
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fantastic fast service
Always great service and a friendly staff!
Recommended
JON G. from Hyundai of Bismarck responded on 03/31/2020 03:23 PM

We appreciate the kinds words. The staff here at Bismarck Motor Company strives to makes every visit a great one. Thank you for the 5 star review.

Employees worked with
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JACOB KNITTER
KR
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Kurt R.
Bismarck, ND
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service!!
A huge Thank you to Bryan (service manager) for listening to my concerns of my vehicle AND fixing the issue...and for all the phone calls & updates on a daily basis...until it was finished.
Recommended
JON G. from Hyundai of Bismarck responded on 03/31/2020 03:27 PM

Kurt, We are pleased that we could take care of your concern. We truly value the 5 star review. 

Employees worked with
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JACOB KNITTER
DF
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David F.
Bismarck, ND
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly service
Good to deal with
Recommended
JON G. from Hyundai of Bismarck responded on 02/07/2020 08:05 AM

We strive to make every service visit a great one. Thank you for the five star review.

Employees worked with
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JACOB KNITTER
TB
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Tom B.
Mandan, ND
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Transmission improvement
I took my SanteFe Sport in for routine servicing and was informed that a new update had been issued for correcting transmission programing and that it might improve automatic shifting at certain speeds. I'm happy to report that I have had no problems with the transmission shifting up and down at 55 to 65 miles per hour as I've experienced in very cold weather. Thanks for the update. TB
Recommended
JON G. from Hyundai of Bismarck responded on 02/07/2020 08:01 AM

Thank you for taking time to fill out the survey. We appreciate the five star review.

Employees worked with
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JACOB KNITTER
Verified Customer
Bismarck, ND
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The service was very good and people were very polite
My comment on returning, may or may not is because I sometimes service the vehicle myself.
Recommended
JON G. from Hyundai of Bismarck responded on 01/27/2020 08:07 AM

Thank you for filling out the survey. We appreciate the 5 star review.

Employees worked with
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JACOB KNITTER
Verified Customer
Bismarck, ND
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great and friendly service
Clean store.
Recommended
JON G. from Hyundai of Bismarck responded on 02/07/2020 08:08 AM

We appreciate the five star survey. We look forward to seeing you in the future.

Employees worked with
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JACOB KNITTER
AH
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Al H.
Bismarck, ND
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
good people
Recommended
JON G. from Hyundai of Bismarck responded on 01/27/2020 07:59 AM

Al, Thank you for the kind words. We truly appreciate the 5 star review. 

Employees worked with
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JACOB KNITTER
WD
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Whitford D.
Bismarck, ND
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Hyundai Service
excellent work and on time.
Recommended
JON G. from Hyundai of Bismarck responded on 11/19/2019 12:31 PM

Thank you for taking the time to fill out the survey. We value the kind words as well as the 5 star review.

Employees worked with
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JACOB KNITTER
CA
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Cesareo A.
New Town, ND
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Customer Service
The entire staff were incredibly helpful and welcoming.
Recommended
JON G. from Hyundai of Bismarck responded on 11/20/2019 08:30 AM

The crew here at Bismarck Motor Cmpany strives to make every service visit a enjoyable on. Thank you for the 5 star review.

Employees worked with
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JACOB KNITTER
CB
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Charles B.
Mandan, ND
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Charles Barber
You guys are the best!
Recommended
JON G. from Hyundai of Bismarck responded on 11/15/2019 09:22 AM

Thank you for the kind words Charles. We truly value the 5 star review. We look forward to seeing you in the future.

Employees worked with
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JACOB KNITTER
JH
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Joni H.
Minot, ND
2010 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Personal touch they know who they serve
Recommended
JON G. from Hyundai of Bismarck responded on 11/15/2019 09:01 AM

Joni, Thank you for taking the time to fill out the survey. We appreciate the kind words and the 5 star review.

Employees worked with
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JACOB KNITTER
AF
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Alison F.
Steele, ND
2019 Hyundai Veloster N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
The people
Nice people
Recommended
JON G. from Hyundai of Bismarck responded on 11/15/2019 09:00 AM

Alison, Thank you for entrusting your vehicle to us for your service needs. We appreciate the 5 star review.

Employees worked with
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JACOB KNITTER
AC
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Arthur C.
Bismarck, ND
2012 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Oil change
They took care of the oil change and all needed updates
Recommended
JON G. from Hyundai of Bismarck responded on 11/15/2019 08:58 AM

Thank you for taking the time to fill out the survey. We truly value the 5 star review.

Employees worked with
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JACOB KNITTER
JH
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James H.
Towner, ND
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Best Dealerahip-Bismarck Motor Company
We are always very happy with service provided at Bismarck Motor Company
Recommended
JON G. from Hyundai of Bismarck responded on 10/21/2019 09:25 AM

Thank you so much for the kind words and the 5 star review. The crew here at BMC strives to make every visit a easy as possible.

Employees worked with
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JACOB KNITTER
DP
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Dorothy P.
Bismarck, ND
2009 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/17/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Maintenance satisfaction
You ask if maintenance was done to my satisfaction. I can't give an answer to that until I drive the car. If oil leaks again, the answer has to be no.
Recommended
JON G. from Hyundai of Bismarck responded on 08/19/2019 02:29 PM

Dorothy, Thank you for taking time out of your day to visit with me. We value your input. It does help us to improve our processes. We look forward to seeing you for all of your future service needs.

Employees worked with
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JACOB KNITTER
Verified Customer
Bismarck, ND
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Repair Service
The workers were all hospitable. They told me when the car would be done and it was done at specified time. Their report also told me out they determined the real problem so they were able to fix it. They found the problem and fixed it.
Recommended
JON G. from Hyundai of Bismarck responded on 09/12/2019 12:04 PM

We truly value the 5 star survey. The crew here at BMC appreciates your patronage.

Employees worked with
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JACOB KNITTER
MK
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Mark K.
Bismarck, ND
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service & price
Great service & price! Work is done in a timely manner. Staff are always helpful & professional
Recommended
JON G. from Hyundai of Bismarck responded on 08/01/2019 09:26 AM

Glenna, It is always great to see you. The staff here at Hyundai of Bismarck works hard to make every visit a great one. Thank you for taking time to fill out the survey and the the 5 stars.

Employees worked with
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JACOB KNITTER
PE
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Pat E.
Bismarck, ND
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hyundai
Fantastic dealership. Jon is the best and Brian too
Recommended
JON G. from Hyundai of Bismarck responded on 08/01/2019 09:23 AM

Pat, It has been such a priveledge to be able to take care of your service needs. We appreciate the 5 star survey. 

Employees worked with
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JACOB KNITTER
Displaying Review 1 - 20 of 32 in total
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