JAE LEE

고객님,
 우선 불편을 끼쳐드려 죄송 합니다. 지적하신 사항은 조사후에 바로 개선하도록 하겠습니다.
그리고 별점 5개로 수정해주시는것에 동의하셔서 감사 드립니다. 제이한테는 큰 도움이 되었습니다.  다음에 서비스 오시면 더 정중히 모시겠습니다.  재 스코어 요청은 바로 보내드리겠습니다.  저희 푸엔테 힐스 현대를 찿아주셔서 다시 한번 감사 드립니다

고객님,
 별점 5개로 수정해주셔서 감사 드립니다. 제이한테는 정말 큰 도움이 되었습니다.  다음에 저희 서비스에 방문하시면 더 정중히 모시겠습니다. 

Dear customer,
  Thank you so much for the review. And I apologize for the inconvenience sales created....well, some of them we contributed too, it looks like..... Hopefully, after the re modeling, we have more and higher quality of amenities available to our customers and also minimized the waiting time.
  However,  I just want to let you know that this review is solely about your service experience.  I can see most of your frustration was with sales and they have their own version of review.... If you give us opportunity, Service department will make up the frustration you had with Sales.  I will ask Jae to follow up.
We are looking forward to seeing you again soon.

Thank you for filling out the survey.  We will try harder next time to get 5 stars from you.

Thank you for filling out the survey.  Your feedback is very valuable to our dealership.
I somewhat agree about cabin and egine air filter pricing.  Especially, the cabin filter.  Let me see what I can do to make it more reasonable.  Thanks again for taking your time and fill out the survey.

Thank you for filling out the survey.  We will try harder next time to get 5 stars from you.

Thank you for filling out the survey. We are having difficulty with staffing due to pandemic....Please accept my sincere apology for the inconvenience we caused. We will try harder next time to get 5 stars from you.

Thank you for filling out the survey.  We will try harder next time to get 5 stars from you.

 

리뷰 다시 해주셔서 감사합니다. 더욱 친절히 모시겠습니다.^^

Thank you for agreeing to re score.  We will try harder next time to get 5 stars from you.

 

  It’s unfortunate the sales experience did not meet your expectations.  But this particular review is only for service department experience and Jae Lee's professionalism. Jae Lee will contact you soon.  We do not want to lose the loyal customer like you.  Please accept my sincere apology and give us  chance to make up the things that went wrong with your sales experience.
Thank you for filling out the survey.

Thank you for the re scoring.  Please continue to come back for service.  Jae and I will do our best to give you a pleasant experience here at Puente Hills Hyundai Service Department.^^

   We appreciate your input.  Please accept my sincere apology for the inconvenience we caused... Jae will contact you soon.
Thanks again for taking your time and fill out the survey.

 It’s unfortunate the service did not meet your expectations.  We will contact you.  Please call us if we can help you in the future.
Thank you for filling out the survey.

 It’s unfortunate the service did not meet your expectations.  Please call us if we can help you in the future.
Thank you for filling out the survey and allowing the rescore.

    It’s unfortunate the service did not meet your expectations.  Please call me directly if we can help you in the future.

Thank you for the re scoring.  We will continue to put more effort to improve our service.  Thanks again for being a loyal customer.