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JARRED LUCAS

Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(13 reviews)
100

Verified Customer
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2021
verified customer Verified Customer
Category: Sales
Customer Service
Overall had a very good experience when it comes to my experience for shopping for a car and was able to get a car that I can enjoy and want to have in the future
Recommended
MIKE D., Operations Manager from Dorsett's Hyundai responded on 09/17/2021 12:40 PM

Congratulations on your new Accent from Dorsett Hyundai.  We certainly appreciate your 5 Star review and will continue to work hard to ensure your visits in the future will be just as awesome as this one!  

Mike Driver
Operations Manager
812-232-5500

RM
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Robert M.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2021
verified customer Verified Customer
Category: Sales
Great place to buy a new car!!
My husband and I were originally looking for a Denali, but Jarred Lucas convinced us to test drive a Palisade- we absolutely loved it. The car has so many bells and whistles, the interior is beautiful and it is so spacious inside. We are extremely happy with our purchase! We had to wait about a month for our new vehicle to come in, but Jarred kept in contact with us regularly and kept us updated on its arrival! We had no complaints- everything went very smooth!
Recommended
MIKE D., Operations Manager from Dorsett's Hyundai responded on 09/17/2021 12:35 PM

Thank you for your awesome comments  regarding the purchase of your new Hyundai Palisade.  We appreciate you hanging with us while your car was being built.  Inventory has been an issue and we are grateful for your patience!

Mike Driver
Operations Manager
812-232-5500

VM
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Viola M.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
verified customer Verified Customer
Category: Sales
Awesome group of people!
My purchase went smooth as could be. The staff at Dorsett Automotive is absolutely fantastic. I highly recommend you check them out when you purchase your next vehicle.
Recommended
MIKE D., Operations Manager from Dorsett's Hyundai responded on 03/31/2021 08:09 AM

Thank you for the recent purchase of your new Hyundai Soinata from Dorsett Hyundai.  We really appreciate your remarks regarding your visit.  Jarred Lucas and Josh Altheide strive to provide an exceptional guest experience and we appreciate your recognition of their efforts.  Thanks again and we look forward to seeing you for your first service visit.  

Mike Driver
Operations Manager
812-232-5500

EP
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Elizabeth P.
Sullivan, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2021
verified customer Verified Customer
Category: Sales
Customer Service
We received wonderful customer service
Recommended
MIKE D., Operations Manager from Dorsett's Hyundai responded on 04/09/2021 05:53 AM

Thank you for your 5 Star review of your recent purchase of the new Hyundai Palisade from Dorsett Hyundai and Jarred Lucas.  We appreciate your business and look forward to seeing you for your first service visit.  Thanks again.

Mike Driver
Operations Manager
812-232-5500

RS
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Russell S.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2021
verified customer Verified Customer
Category: Sales
Exceptional treatment
The entire team at Dorsett is amazing. Josh and Jared make sure to go out of their way to help their clients. Hands-down the best dealership that I have ever done business with.
Recommended
JARED A. from Dorsett's Hyundai responded on 03/01/2021 09:56 AM

Thank you for the great review and the kind words! Josh Altheide and Jarred Lucas take great pride in delivering top-notch customer experience here at Dorsett Hyundai.  Enjoy that Elantra and all the benefits that come with driving a new Hyundai!


Verified Customer
West Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2021
verified customer Verified Customer
Category: Sales
exceptional customer service!
Exceptional customer service and staff is very friendly!
Recommended
MIKE D., Operations Manager from Dorsett's Hyundai responded on 02/24/2021 05:40 AM

We hope you are enjoying your new Hyundai Palisade.  Dorsett Hyundai appreciates the trust you have shown in us.  Jarred Lucas takes great care of his customers.  If you need anything, please let us know!

MIKE D., Operations Manager from Dorsett's Hyundai responded on 02/24/2021 12:38 PM

Thank you for the purchase of your new Hyundai Palisade from Jarred Lucas here at Dorsett Hyundai.  We appreciate your business and your 5 Star review.  We look forward to seeing you for your first service visit.  


EW
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Erica W.
Bowling Green, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2021
verified customer Verified Customer
Category: Sales
Efficient and Helpful
The folks at Dorsett Hyundai were very considerate of my time and schedule and helped me find the perfect car for me. Go see Jarred Lucas!
Recommended
JARED A. from Dorsett's Hyundai responded on 02/25/2021 08:58 AM

Thank you for choosing Dorsett Hyundai! We are truly happy that Jarred Lucas was able to help you find the perfect car! Enjoy that brand new Elantra!


DH
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Darla H.
Hillsdale, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2020
verified customer Verified Customer
Category: Sales
AMAZING
.
Recommended
MIKE D., Operations Manager from Dorsett's Hyundai responded on 09/05/2020 06:13 AM

Thank you for putting your trust in Dorsett and we appreciate your kind comments regarding Jarred Lucas.  He does an amazing job and we are fortunate to have him as a member of our team.  Let us know if we can do anything for you.  


MF
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Mitchell F.
Greencastle, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2020
verified customer Verified Customer
Category: Sales
Enjoyable
They made the buying process easy and we were able to come to an agreement on the price without much haggling. Jarred did a great job and he was very helpful.
Not Recommended
MIKE D., Operations Manager from Dorsett's Hyundai responded on 10/29/2020 06:17 AM

Thank you for the great review and taking the time to give us honest feedback! We appreciate the 5 star review. We are not overlooking the comments made on how to better the experience, and are working on that! 


AB
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ASHLYN B.
West Terre Haute, IN
2022 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2022
verified customer Verified Customer
10
Category: Sales
Best of the best
This is my second Hyundai and it has not disappointed! I bought my car off of Jay Dorman who was always keeping me informed with the process and so pleasing to work with. Then i had Jarred Lucas who showed me the ropes on my 2022, he was friendly and knowledgeable so i couldn't ask for more. These two men are wonderful to work with make sure to ask for them next time you go in!
Alexandria F. from Dorsett's Hyundai responded on 06/28/2022 08:36 AM

Thank you, Ashlyn, for stopping in and allowing us to work with you! We are thrilled to hear that your experience with both Jay and Jarred was 5-star worthy! We appreciate your kind words and your willingness to trust us during your vehicle buying journey! Enjoy your 2022 Palisade - and drive safely!


JS
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Jamie S.
Terre Haute, IN
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2022
verified customer Verified Customer
10
Category: Sales
Excellent Customer Service
Great experience with Dorsett’s Hyundai! Jarred Lucas was excellent in helping me purchase my new Hyundai! Patient and answered all my questions to get me the vehicle I wanted. Highly recommend!
Alexandria F. from Dorsett's Hyundai responded on 03/10/2022 07:15 AM

Jamie,
Thank you for taking the time to complete our Dorsett Hyundai Sales Survey! Hearing about experiences like yours make us glow with pride! Jarred Lucas is an outstanding member of our team and we are glad he was able to get you into a vehicle that matched all your wants & needs! Safe driving, enjoy your new Huyndai Tucson, and we hope to see you in the future!


TP
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Thomas P.
Brazil, IN
2022 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
verified customer Verified Customer
10
Category: Sales
Dorsett's Hyundai Sales / Service Advisors
I recently experienced a tire malfunction and Dorsett's Hyundai went above and beyond for customer satisfaction. All involved made this experience positive. I want to personally thank Jarred Lucas, Nicole Pickett, Jacob Sedletzeck and the service crew working on my tire. Dorsett's Hyundai is the place to go for quality teamwork, service and sales. Thank you all for what you do and keep it up. Dorsett's Hyundai is making an impression in Terre Haute!
MIKE D., Operations Manager from Dorsett's Hyundai responded on 01/15/2022 08:25 AM

Thank you for your very kind words.  We also appreciate you coming back to Dorsett Hyundai for you new car.  Enjoy!

Mike Driver
Operations Manager
812-232-5500

MF
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Mark F.
Clinton, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2021
verified customer Verified Customer
10
Category: Sales
Great service
I had a great experience with Dorsett automotive. Jared Lucas did an exceptional job helping me find the vehicle I wanted. The entire transaction took less than 2 hours.
MIKE D., Operations Manager from Dorsett's Hyundai responded on 10/07/2021 06:19 AM

Thank you, Mark for purchasing your new Hyundai Santa Fe from Dorsett Hyundai.  We appreciate your recognition of the purchase experience you received from our team and we truly appreciate your business.  Thank you so much!

Mike Driver
Operations Manager
812-232-5500

Displaying all 13 Review
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