JL

JOHN E LYONS

Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(36 reviews)
88

KT
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Kelly T.
Indialantic, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2022
verified customer Verified Customer
10
Category: Sales
Beyond fabulous
Always treated with respect. Fabulous brand. Great service advisor Amanda Trainer and sales partner John Lyons. Special thanks to all involved at the dealership.
ASHLEY M. from Coastal Hyundai responded on 03/14/2022 07:00 AM

Thanks for the great feedback, Kelly! We're so glad that you've had a great experience with us all around. Your family at Coastal Hyundai is always here to help. 

Employees worked with

JB
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James B.
Orlando, FL
2022 Hyundai Santa Fe Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2021
verified customer Verified Customer
10
Category: Sales
Two is better than one.
Walked in to see John Lyons looking to purchase one vehicle drove away with two. The deals were that good.
ASHLEY M. from Coastal Hyundai responded on 12/01/2021 02:03 PM

James - Thank you for taking the time to share your purchasing experience, your feedback is so important to us! We aim to treat all of our customers like family and we're so glad to hear that your visit reflected that. We will continue to honor our commitment to you by always providing you with top-notch customer service. Your family at Coastal Hyundai is always here to help!

Employees worked with

MF
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Martha F.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2021
verified customer Verified Customer
10
Category: Sales
Quick Caring Service
My experience here was greeted with friendly and a hometown feel. Thank you for your understanding and caring service. I was going thru a difficult time and everyone’s help and understanding was amazing! I love my new car!
ASHLEY M. from Coastal Hyundai responded on 11/22/2021 12:20 PM

Martha, thank you for trusting us to assist in your purchasing experience during difficult times. We're happy to welcome you to our Coastal family and we will continue to be here to help in any way we can. 

Employees worked with

CK
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Cheryl K.
Palm Bay, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2021
verified customer Verified Customer
10
Category: Sales
Very professional
My salesman was very polite and know is business. Fiancé department was ver professional. Salesman's assisant was very polite and knew what he was doing.
ASHLEY M. from Coastal Hyundai responded on 11/08/2021 02:26 PM

We are thrilled to hear that you had a 5 star experience with our purchasing process! We are always here to help and we look forward to continuing to serve you. 

Employees worked with

AE
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Angela E.
West Melbourne, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2021
verified customer Verified Customer
10
Category: Sales
Quick and painless
We have purchased several Hyundai’s from Coastal Hyundai and we always get exceptional service always a pleasure.
ASHLEY M. from Coastal Hyundai responded on 10/25/2021 01:03 PM

Angela - Your loyalty means so much to us! We're glad you're a part of our Coastal family and we look forward to continuing to serve you. 

Employees worked with

Verified Customer
Palm Bay, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2021
verified customer Verified Customer
10
Category: Sales
Satisfied customer for years
I have purchased a Hundai for many years, 3 members of my family have purchased them...since I recommended them. Two them on Long Island,N.Y. and the other at the present dealership in melbourne
Fl. and they are very satisfied. It"s a good product.
ASHLEY M. from Coastal Hyundai responded on 10/25/2021 01:00 PM

Thank you for taking the time to complete our survey, your feedback is so important to us! We're glad to hear that you had a 5 star experience and we will continue providing you with top-notch customer service. 

Employees worked with

EP
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Elizabeth P.
Palm Bay, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2021
verified customer Verified Customer
10
Category: Sales
Great Service
This is my fourth car I have leased from Coastal Hyundai and have never been disappointed with the service Hyundai staff provides. I was more than happy that they worked with me to keep my payments at the same level without giving me a hard sell. Great job!! I would like to thank John and his team for the wonderful service I have received through the years.
ASHLEY M. from Coastal Hyundai responded on 09/23/2021 09:04 AM

Thank you so much for taking the time to share your experience with us, Elizabeth! We're honored to have earned your loyalty and we look forward to continuing to serve you. As always, your family at Coastal Hyundai is here to help!

Employees worked with

CV
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Chris V.
Palm Bay, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2021
verified customer Verified Customer
10
Category: Sales
can’t beat the dealership
This much I can say. I have purchased over 70 cars yes that would be over 70 in the past 15 years and I don’t think you can find a more honest dealer anywhere. john lyons my salesman is honest and tells it like it is
ASHLEY M. from Coastal Hyundai responded on 09/14/2021 06:50 AM

Thank you for sharing your visit with us, Chris. Your review means so much to your family here at Coastal Hyundai and we are honored to have earned your loyalty. We will continue to honor our commitment to you by always providing top-notch customer service.

Employees worked with

MG
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Mariano G.
West Melbourne, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2021
verified customer Verified Customer
10
Category: Sales
Very professional
Very professional and knowledgeable staff
ASHLEY M. from Coastal Hyundai responded on 09/14/2021 06:47 AM

Your family at Coastal Hyundai thanks you for sharing your visit with us. We are so happy to see that you had a 5-star experience and will continue providing you with top-notch customer service.

Employees worked with

Verified Customer
Melbourne, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2021
verified customer Verified Customer
10
Category: Sales
Coastal Hyundai Leasing Deal Kept me from Leaving the Hyundai Brand
Ongoing service problems on my last Hyundai vehicle had me ready to leave Hyundai, in replacing that car. Coastal sales team took responsibility for doing what it took to keep me with Hyundai, which was the only brand of car for me, for more than 20 years--from basic Accent to Genesis. I knew that they could afford to lose me as a customer, since I had not bought or leased from Coastal; however, they agreed that my service experience was not what it should be and asked that they be given an opportunity to resolve my issues. The resolution was to help me replace the vehicle with a new one. I was looking at an Elantra lease, as my limit. I really needed the size of the Sonata, and Coastal managers went to work on a Sonata that would match my needs. The cost and features of my Sonata SEL were in my target range. Coastal financing staff were informative and had no last-minute surprise charges. The entire experience, from cooling me off from the anger and frustration with service, to matching my features and cost "needs," was great!
ASHLEY M. from Coastal Hyundai responded on 09/07/2021 01:38 PM

Thank you so much for taking the time to share your story with us. It is motivating for us to hear about how important our promise to treat our customers like family really is. We're so glad to hear that you were well taken care of and we exceeded your expectations. We will always be here to help and we look forward to continuing to serve you!

Employees worked with

CB
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Charles B.
Melbourne, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2021
verified customer Verified Customer
10
Category: Sales
Great experience.
the sales people and service are excellent. I've been dealing with coastal Hyundai since 2014and have no complaints.
ASHLEY M. from Coastal Hyundai responded on 08/18/2021 07:10 AM

Thank you for your loyalty Charles! We are truly honored to have you as part of our Coastal family and we will continue to honor our commitment to you by always providing top notch customer service!!

Employees worked with

Verified Customer
Melbourne, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2021
verified customer Verified Customer
Category: Sales
Great salesman, John Lyons
Great experience, hassle free.
Recommended
ASHLEY M. from Coastal Hyundai responded on 08/06/2021 08:18 AM

Thank you for taking the time to complete our survey, your feedback is so important to us! We're glad to see that we were able to earn stars from you and we look forward to continuing to serve you. Your family at Coastal Hyundai is always here to help.

Employees worked with

BA
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Barbara A.
Palm Bay, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2021
verified customer Verified Customer
Category: Sales
Excellent service.
Everyone at Coastal Hyundai was friendly and helpful. John Lyons is the best I recommend anyone see him.
Recommended
ASHLEY M. from Coastal Hyundai responded on 08/05/2021 07:49 AM

Thank you so much for taking the time to complete our survey, your feedback is so important to us! We're glad to see that you had an exceptional experience and we look forward to continuing to provide you with top-notch customer service!

Employees worked with

FF
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Freddie F.
Rockledge, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2021
verified customer Verified Customer
Category: Sales
GREAT SERVICE
GREAT SERVICE
Recommended
ASHLEY M. from Coastal Hyundai responded on 07/20/2021 01:24 PM

Thanks for taking the time to share your purchasing experience with us! We're glad to see that you had an exceptional experience and we will continue providing you with top-notch customer service. 

Employees worked with

GT
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Gregory T.
Melbourne, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2021
verified customer Verified Customer
Category: Sales
Salesman
John Lyons goes above and beyond to help make the deal as easy as possible. When no one else could help he pulled through!
Recommended
ASHLEY M. from Coastal Hyundai responded on 06/15/2021 07:38 AM

Thanks for taking the time to leave us a review. We're so happy to see that you had a great experience! We're always here to help and look forward to continuing to serve you. 

Employees worked with

Verified Customer
Melbourne, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
verified customer Verified Customer
Category: Sales
CAN'T BEAT THE SERVICE!
SALES GUYS WORK FOR YOU TO GET YOU A DEAL YOU CAN LIVE WITH...THE CARS ARE A GIVEN!
I'VE STAYED WITH HYUNDAI FOR ALMOST 20 YEARS AND 5 CARS LATER I'M NOT ABOUT TO STOP.
I DO WISH THE SUNGLASS HOLDER HADN'T BEEN TAKEN AWAY AND I MISS THE CD PLAYER!
Recommended
ASHLEY M. from Coastal Hyundai responded on 05/24/2021 06:47 AM

 Thank you for taking the time to complete our survey, we are honored to have earned your loyalty. We will continue to honor our commitment to you by providing you with top-notch customer service. We look forward to continuing to serve you!

Employees worked with

MM
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Michael M.
Palm Bay, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
verified customer Verified Customer
Category: Sales
great suv
friendly, worked with me on a great deal. fast in and out in couple hours.
Recommended
ASHLEY M. from Coastal Hyundai responded on 05/24/2021 06:38 AM

Thank you for taking the time to complete our survey, your feedback is so important to us! We are so happy to see that we were able to earn 5 stars from you. We will continue to honor our commitment to you by providing top notch customer service. We are always here to help!

Employees worked with

KM
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Kierra M.
Palm Bay, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2021
verified customer Verified Customer
Category: Sales
Great service
John Lyons is amazing
Recommended
ASHLEY M. from Coastal Hyundai responded on 05/20/2021 08:06 AM

Thank you so much for taking the time to complete our survey. Your opinion is so important to us as we are always searching for ways to improve your experience. We are so glad to see that you had a 5-star purchasing experience and we look forward to continuing to serve you. 

Employees worked with

NW
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Nancy W.
Melbourne, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021
verified customer Verified Customer
Category: Sales
Overall good experience
Happy with salesperson and dealership overall.
Recommended
ASHLEY M. from Coastal Hyundai responded on 04/21/2021 12:36 PM

Thank you so much for sharing your experience with us! We are so happy to hear that Hyundai has earned your loyalty and we are honored to be your dealer. We will continue to honor our commitment to you by providing top-notch customer service. We look forward to seeing you again, and we're happy you're a part of our Coastal family!

Employees worked with

TH
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Tabitha H.
Hudson, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2021
verified customer Verified Customer
Category: Sales
Purchas was a breeze.
All involved were awesome. My sales person was John Lyons. He was fantastic. I was totally comfortable through out the whole process. Jose the finance guy was great was well.
Recommended
ASHLEY M. from Coastal Hyundai responded on 04/14/2021 06:02 AM

Thanks for taking the time to complete our survey. We strive to provide every customer with a top-notch experience and we’re glad to see that your visit reflected that. We’re happy you’re part of our Coastal family!

ASHLEY M. from Coastal Hyundai responded on 04/14/2021 06:03 AM

Thank you for taking the time to complete our survey, your feedback is so important to us! We are so happy to see that you had a 5-star experience, and we look forward to continuing to serve you. We’re always here to help so don’t hesitate to reach out.

Employees worked with

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