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SureCritic / Auto Repair / Midas of Greenfield / John Van Bortel
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John Van Bortel

Service Advisor
Midas of Greenfield
Overall Rating
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(8 reviews)
75

Reviews of John Van Bortel

JM
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Jason M.
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2023
10
Tire leak
I always get in extremely fast and the manager is very personable with all the customers. Fantastic service. I continue to only go to this location because of the great service. Thank you.
Employees worked with
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John Van Bortel
Service Advisor
MS
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MIGUEL S.
Milwaukee, WI
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
verified customer Verified Customer
10
Job well done
Excellent job!
Danyelle P. from Midas of Greenfield responded on 04/04/2022 08:10 AM

Thank you for your service.

Employees worked with
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Danyelle Paul
Shop Manager
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John Van Bortel
Service Advisor
SL
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SHANNON L.
Milwaukee, WI
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
verified customer Verified Customer
10
Quick and thorough
They always treat me good
Danyelle P. from Midas of Greenfield responded on 04/04/2022 08:10 AM

Thank you Shannon the opportunity to help keep you on the road.

Employees worked with
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Danyelle Paul
Shop Manager
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John Van Bortel
Service Advisor
Verified Customer
Milwaukee, WI
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
verified customer Verified Customer
10
Backlight installation
The people at midas were amazing and helpful. I was driving around town looking for a place to install my back tail light and they were able to install it right then and there. I am extremely satisfied with the customer service and how they went above and beyond to help me out.
Danyelle P. from Midas of Greenfield responded on 03/23/2022 07:05 AM

Thank you so much for stopping in and allowing us to help you! I'm glad we were able to get you back on the road quickly.

Employees worked with
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Danyelle Paul
Shop Manager
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John Van Bortel
Service Advisor
SS
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STEVE S.
Deerfield, IL
Volkswagen Atlas
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/12/2022
verified customer Verified Customer
0
Causes a major oil leak
I received an oil change on my 2019 VW atlas while driving home my oil pressure light came on. When I parked all of my car proceeded to leak large amounts of oil all over my garage. I was forced to have my vehicle towed to another shop who informed me that Midas had pinched the Oring when closing the oil value causing it not to seal.
Randy W. from Midas of Greenfield responded on 02/15/2022 08:50 AM

Steve,

I sincerely apologize for the bad o-ring, when doing the oil change we always check for any leaks and if there was one at the time we simply missed it. I assure you we would have not allowed the vehicle to leave our shop with any oil leaking due to the oil change. Please give me a call directly at 414-282-5520 so we can work together to make things right. 

Sincerely,

Danyelle

Employees worked with
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John Van Bortel
Service Advisor
Verified Customer
Milwaukee, WI
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2022
verified customer Verified Customer
10
New tires
The service person was very helpful. He talked with me about my car, showed me what needed to be done, answered my questions, and explained everything very well. He was very courteous and helpful.
Danyelle P. from Midas of Greenfield responded on 02/22/2022 05:24 AM

Thank you for giving us the opportunity to service your vehicle. I'm glad you had great service!

Employees worked with
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John Van Bortel
Service Advisor
BT
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BRET T.
Milwaukee, WI
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2022
verified customer Verified Customer
10
Best Service on the South Side
Was in a pinch. They took wonderful care. All 4 rotors and pads, greta price!
Danyelle P. from Midas of Greenfield responded on 02/22/2022 05:24 AM

Thank you for giving us the opportunity to service your vehicle. I'm glad you had great service and was able to get you back on the road quickly.

Employees worked with
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Danyelle Paul
Shop Manager
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John Van Bortel
Service Advisor
PN
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PAT N.
Franklin, WI
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2022
verified customer Verified Customer
9
excellent timely service
excellent timely service at at fair price
Danyelle P. from Midas of Greenfield responded on 02/22/2022 05:23 AM

Thank you for giving us the opportunity to service your vehicle. I'm glad you had great service!

Employees worked with
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John Van Bortel
Service Advisor
Displaying all 8 Review
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