JP

Justin Pack

Mr.
"New Car Director"
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(58 reviews)
73

Verified Customer
Austin, TX
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2021
verified customer Verified Customer
Category: Sales
Great Dealership!
Purchased a new Tucson without any issues and had a great experience!
Recommended
Employees worked with

ZM
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Zachary M.
Arlington, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
verified customer Verified Customer
Category: Sales
PERFECT
Best service. Will recommend to everyone I know.
Recommended
Justin P., Mr. from Autonation Hyundai N Richland responded on 07/07/2021 06:03 PM

Thank you for your fantastic review and we are excited your are enjoying your Sonata! Please keep us in mind for service as well. We have a wonderful service department that will take care of all of your needs.

Justin Pack 
Sales Manager 
AutoNation Hyundai NRH
7724 NE Loop 820
North Richland Hills, TX 76180
M: (817) 548-4040
C: (817) 601-5785
E: packj1@autonation.com

Verified Customer
Bedford, TX
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2021
verified customer Verified Customer
Category: Sales
tucson lease
We are enjoying the new vehicle; still learning the new technology it came with. Omar has been helpful anytime we have a question.
Recommended
Employees worked with

Verified Customer
Bedford, TX
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2021
verified customer Verified Customer
Category: Sales
tucson lease
We are enjoying the new vehicle; still learning the new technology it came with. Omar has been helpful anytime we have a question.
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/05/2021
Category: Sales
First time lease
Salesman very nice and good about follow-up and also answering any of the technology questions since the vehicle has more than what we have had before
Recommended
Justin P., Mr. from Autonation Hyundai N Richland responded on 07/05/2021 04:50 PM

We are glad you are enjoying your vehicle.

Justin Pack 
Sales Manager 
AutoNation Hyundai NRH
7724 NE Loop 820
North Richland Hills, TX 76180
M: (817) 548-4040
C: (817) 601-5785
E: packj1@autonation.com
Employees worked with

DF
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Darkema F.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021
verified customer Verified Customer
Category: Sales
Satisfied Customer
They got right down to business while making you feel comfortable! I didn't wait long and everyone was very nice! My salesman Mo was OUTSTANDING! The GM Jerry was great! They really took great care of us. I would recommend them to EVERYONE!
Recommended

CQ
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Carlos Q.
Keller, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021
verified customer Verified Customer
Category: Sales
Mo was great
I had a great experience leasing my new vehicle. Mo the salesman did an excellent job from start to finish.
Recommended

KH
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Kenneth H.
Keller, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2021
verified customer Verified Customer
Category: Sales
Very clean facility and good sales rep.
Sales person was very courteous and attempted to get the best deal
she could for us after a couple of price negotiations.
Recommended
Employees worked with

SB
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Sandra B.
Oakdale, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2021
verified customer Verified Customer
Category: Sales
Go see Mo!
Mo really knows the Hyundai product.
Recommended

JM
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John M.
Argyle, TX
2021 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2021
verified customer Verified Customer
Category: Sales
Quality of people
This is my fifth purchase from Allan Samuels Dealership. On each occasion my sales consultant (BY CHOICE) has been Mohamed Ibrahim. Mo and I have developed a great relationship because he always takes a personal interest in my needs and works to get me the best deal possible. I will always purchase from Mo.
Recommended

DR
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Dorothy R.
Cedar Hill, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2021
verified customer Verified Customer
Category: Sales
2021 Hyundai Sonata
Tony Bruno was an awesome salesperson; I will definitely refer him to my friends/family!
A wonderfully transparent experience!!

Dorothy R.
Recommended

LS
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Linda S.
Southlake, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2021
verified customer Verified Customer
Category: Sales
Buying a car at NRH Hyundai has been an enjoyable buying experience.
This is my fourth Tucson. I love this car. It is safe, comfortable, and gets great gas mileage.
Recommended

LS
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Lorenzo S.
Haslet, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2021
verified customer Verified Customer
Category: Sales
Friendly environment
Very clean and friendly environment, Omar presented us with everything we asked for, explained all the deals they were advertising. Left the dealership satisfied with the purchased I made
Recommended
Employees worked with

Verified Customer
Keller, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2021
verified customer Verified Customer
Category: Sales
great buying experience.
comfortable buying experience. no high pressure sales.
Recommended
Employees worked with

Verified Customer
North Richland Hills, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2021
verified customer Verified Customer
Category: Sales
Great Experience
Great experience and excellent customer service. No pressure to buy and gave us plenty of options.
Recommended
Employees worked with

AJ
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Alyssa J.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
verified customer Verified Customer
Category: Sales
Salesman
So nice easy to work with will take care of you
Recommended

Verified Customer
Roanoke, TX
2021 Hyundai Sonata Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2021
verified customer Verified Customer
Category: Sales
Excellent
Willing to work with you to get a sale done. Professional and helpful staff that follows up with questions and concerns that they’re aware of.
Recommended
Employees worked with

Verified Customer
Roanoke, TX
2021 Hyundai Sonata Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2021
verified customer Verified Customer
Category: Sales
Excellent
Willing to work with you to get a sale done. Professional and helpful staff that follows up with questions and concerns that they’re aware of.
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/29/2021
Category: Sales
Very good
Pros: Willing to work with you to get a sale done. Professional and helpful staff.

Cons: Somewhat of an awkward location. Will try to hurry you along to start signing for a sale.
Recommended
Justin P., Mr. from Autonation Hyundai N Richland responded on 03/29/2021 08:04 AM

We are glad that you are enjoying your new vehicle and had a great experience! We do apologize that the location is a bit difficult to get to at times.

Justin Pack 
Sales Manager 
AutoNation Hyundai NRH
7724 NE Loop 820
North Richland Hills, TX 76180
M: (817) 548-4040
C: (817) 601-5785
E: packj1@autonation.com
Justin P., Mr. from Autonation Hyundai N Richland responded on 04/08/2021 11:31 AM

We are pleased to know you are enjoying your Sonata!

Justin Pack 
Sales Manager 
AutoNation Hyundai NRH
7724 NE Loop 820
North Richland Hills, TX 76180
M: (817) 548-4040
C: (817) 601-5785
E: packj1@autonation.com
Employees worked with

IC
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Irving C.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
verified customer Verified Customer
Category: Sales
Great service at AutoNation N Richland Hills!
I had a great experience at AutoNation Hyundai N Richland Hills! My salesman was very knowledgeable, friendly and listened to my needs, to help me find the car that was the best for me. He made it an easy, relaxed experience. Thank you so much! I also spoke with other staff members there including the service department and everyone was very friendly and welcoming!!
Recommended
Employees worked with

BD
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Brooke D.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
verified customer Verified Customer
Category: Sales
Excellent Experience
Mustafa was excellent. He not only found me what I needed but also a vehicle with the added features I wanted. It felt great to walk out with a vehicle that exceeded my expectations but stayed within my budget. They were generous and fair with my trade in value and I love the 10 year warranty that comes with my new Hyundai Tucson! I will definitely recommend the North Richland location and will be back myself for my future car buying needs.
Recommended
Employees worked with

MD
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Margie D.
Euless, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2021
verified customer Verified Customer
Category: Sales
Thanks
Third purchase says it all
Recommended
Employees worked with

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