Business Solutions
SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / JAMES POWERS
JP

JAMES POWERS

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1026 reviews)
69

Reviews of JAMES POWERS

Verified Customer
Wesley Chapel, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Recall
Excellent customer service
Need to improve the amenities
PAIGE P. from Hyundai of Wesley Chapel responded on 04/11/2022 05:19 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
JP
JAMES POWERS
DW
gravatar
David W.
Zephyrhills, FL
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
very timely
This was the first service of the car. Had no problems.
PAIGE P. from Hyundai of Wesley Chapel responded on 04/01/2022 07:28 AM

Thank you so much for the 5 Star Review David! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
Verified Customer
Avon Park, FL
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great work!
My A/C is icy cold now they even detailed it! Looks as nice as the day I bought it from them...thank you and keep up the great job! Everyone was very friendly and helpful. Located in a nice area in case they take a couple of hours. Food, drink and mall all close by.
JOHN W C. from Hyundai of Wesley Chapel responded on 03/28/2022 06:46 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
Verified Customer
Fl, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2022
Service Type: Maintenance
verified customer Verified Customer
0
Category: Service
good service dept
I don't recommend auto brands
PAIGE P. from Hyundai of Wesley Chapel responded on 03/26/2022 11:43 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
JP
JAMES POWERS
SC
gravatar
Sandra C.
Tampa, FL
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Oil Change
Personnel were very professional. Any questions we had about our vehicle were answered in courteous manner. We experienced great customer service!
PAIGE P. from Hyundai of Wesley Chapel responded on 03/26/2022 05:57 AM

Thank you so much for the 5 Star Review Sandra! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
BB
gravatar
Brian B.
Lutz, FL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Routine Maintenance
Very pleased with service experience. James and Rick are excellent to work with.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/25/2022 01:01 PM

Thank you so much for the 5 Star Review Brian! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
JP
JAMES POWERS
Verified Customer
Zephyrhills, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Thank You!
James is an asset to Hyundai Wesley Chapel, I appreciated his expertise, time & assistance.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/24/2022 05:45 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
Verified Customer
Tampa, FL
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Pleasant Experience
Professional staff ready to ensure a good customer experience.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/23/2022 05:37 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
AI
gravatar
Ameen I.
Land O Lakes, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
They are very true to the time frame they give you
They are very professional
PAIGE P. from Hyundai of Wesley Chapel responded on 03/22/2022 06:23 AM

Thank you so much for the 5 Star Review Ameen! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
SP
gravatar
Sabine P.
Tampa, FL
2015 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
verified customer Verified Customer
10
Category: Service
Follow up from service issues
I wanted to say that I am very happy that Hyundai of Wesley Chapel to take my concerns into consideration and address the issues with my car and finally found a resolution of the problem with my car. I am very happy that they were able to seek out assistance with the manufacture and repair the transmission issue that I had and even resolve the headlight issue I am now having. They provided a car for me to drive so I am able to go to work and take my son to and from all his soccer games especially in the busiest time of his season. I want to say thank you to AJ especially because he always takes great care of me and my car!!! I even might purchase the Kona once she gets her license because that car is perfect for anyone who is a beginner driver!!!
Employees worked with
JP
JAMES POWERS
DT
gravatar
David T.
Wesley Chapel, FL
2019 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customer Verified Customer
5
Category: Service
Service Manager Resolved
This is a follow-up to my original 2-star review. There was no issue when I checked my vehicle in for maintenance with Service Advisor James Powers. He earned five stars. As far as the other issues, the Service Manager Justin reached out to me and offered consideration in order to make up for my bad experience. I gave him honest feedback and will give Wesley Chapel Hyundai another try when my vehicle is due again for periodic maintenance.
Employees worked with
JP
JAMES POWERS
KS
gravatar
Karin S.
Tampa, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Best place to take your Hyundai for Service
I relocated to Florida and this was the only place I would ever take my car.
PAIGE P. from Hyundai of Wesley Chapel responded on 02/25/2022 05:42 AM

Thank you so much for the 5 Star Review Karin! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
BL
gravatar
Betsy L.
Wesley Chapel, FL
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
2015 Tucson
Overall great experience, professional and efficient. My car was diagnosed and part ordered, loaner car provided. Car is running great again. Thanks to Eric and James for going the extra mile and getting a resolution.
PAIGE P. from Hyundai of Wesley Chapel responded on 02/21/2022 05:57 AM

Thank you so much for the 5 Star Review Betsy! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
JM
gravatar
James M.
Wesley Chapel, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service and exceptional friendliness.
Had a great experience. If they could figure out a way to get cellphones to work in the building it would be perfect. Literally everything is perfect here except for that.
PAIGE P. from Hyundai of Wesley Chapel responded on 02/15/2022 08:09 AM

Thank you so much for the 5 Star Review James! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
JP
JAMES POWERS
FG
gravatar
Felipe G.
Land O Lakes, FL
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Friendly, hospitable, reliable, effective
Every time I go to Hyundai of Wesley Chapel, I find a friendly, hospitable, reliable, effective staff that are willing to help in any way they can.

I was there this past Monday for my first car service ever since I leased another car there and the service was simply exceptional.

Thank you James for your help and professionalism.
PAIGE P. from Hyundai of Wesley Chapel responded on 02/03/2022 06:38 AM

Thank you so much for the 5 Star Review Felipe! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
JM
gravatar
Jason M.
Bushnell, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Second engine replacement
Whereas I prefer not to struggle with engine issues, Hyundai stands behind their product and ensures you get a rental. I couldn’t ask for more on a 2011 vehicle with 250k miles on it.
PAIGE P. from Hyundai of Wesley Chapel responded on 02/03/2022 06:42 AM

Thank you so much for the 5 Star Review Jason! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
RS
gravatar
Raymond S.
Dade City, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Good to go.
Good service....done as expected
JOHN W C. from Hyundai of Wesley Chapel responded on 01/31/2022 01:19 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
Verified Customer
Zephyrhills, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Service
Fit me in to fix an urgent issue. Great and timely work.
JOHN W C. from Hyundai of Wesley Chapel responded on 01/31/2022 01:19 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
Verified Customer
Fl, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Loved the service
Great service as always
PAIGE P. from Hyundai of Wesley Chapel responded on 01/26/2022 07:42 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
Verified Customer
Zephyrhills, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
The staff took the car on time, completed the work and returned it in great condition.
PAIGE P. from Hyundai of Wesley Chapel responded on 01/20/2022 01:34 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.