Thanks for the feedback Lafrantz. Your advisor will reach out soon for a follow up. Thanks for using Woodhouse Hyundai!
We are sorry to hear we didn't meet expectations. We will have the advisor contact you soon.
Thank you.
Thank you for allowing us to reinspect your vehicle next week.
John V. PiattThank you for taking the time to speak with Josh.
John V. PiattA respresentative from Woodhouse Hyundai will be contacting you shortly.
John V. PiattThank you for taking the time to visit with my advisor Josh. Please put your trust in Josh knowing that he will do everything possible to resolve your concerns. Per Josh's request I am sending a rescore request.
John V. PiattThank you for taking the time to speak with my advisor concerning your Hyundai. Per his request I am sending a rescore request. Thank you for choosing Woodhouse Hyundai.
John V. Piatt.
John V. Piatt.
.
John V. Piatt.
John V. PiattThank you for takng the time to visit with me. I apologize for the customer service you received.
John V. PiattThank you for the great rescore.
John V. PiattI apologize for the sub standard repairs to your vehicle and the inconvenience of having to go to sister dealership to have the problem corrected. I have been trying to reach you by phone with no success. I would like to visit with you at your convenience. Please contact me when you get a chance.
John V. PiattThank you taking the time to visit. I apologize that it took Hyundai a while to get a engine to us. Please if you have any more question let me know. Our new location is at 144th and Giles
Jeremy SullivanThank you for taking the time to visit with me. Please let me know on your tires. Thank you.
Jeremy SullivanThank you for allowing me to correct the error. I hope that what we did today will make up for it. I am sending a request for a rescore. Very nice to meet you.
John V. PiattThank you for taking the time to visit with me. I apologize for the service. I look foward seeing you March 5th. Please if you need anything else please let me know.
Jeremy SullivanThank you for the service visit. I apologize for the lack of the communication. I would like to talk with you about this. I have left a message with you please call me or email. Have a great day.
Jeremy SullivanThank you for taking the time to visit with me. When we get to the new location the car wash will be taken care of. Thanks again for the service.
Jeremy SullivanThank you for completing the survey. In reviewing your invoice I do see an error on our part. Our system double billed you for the tire pressure light diagnosis. I tried contacting by phone but your mail box is full. Please contact me at your earliest convenience to have this corrected.
John V. PiattThank you for taking the time out of your day to visit with me about your service visit. Again please accept not only mine but the entire Woodhouse Family apology for our very poor service.
As I stated in our conversation we have procedures in place to prevent such occurrences like this but they were not followed. I will be following up on your battery replacement concern. I hope that you will consider giving Woodhouse Hyundai, and the Woodhouse Family a chance to regain your confidence, trust and future business. I look forward to talking to you again.
Sorry that we could not meet your expectations. What was it about the customer lounge do you feel could be better? We are in a temporary location until our new dealership is completed in southwest Omaha. Yes we agree that the recall on your Veloster takes longer than most. Your vehicle was the first one that we performed the campaign inspection on, so it surprised us too. I would to visit with you regarding your ideas that would improve our temporary home. Please contact me by phone or email. Thank You for taking the time to complete the survey.
John V. PiattThank you for taking the time to speak to me today. Again I apoligize for the inconveience. Your business is very important to us. I have sent a letter out to you per our conversation. I hope that it meets with your approval. Woodhouse Hyundai looks forward to seeing you again. Happy Holidays
John V. PiattI am very sorry for the situation regarding your starting problem. I have left you a voice mail and would like to assist is correcting this problem. Please contact me at your earliest convienence. 402 592 1007 x6026
John V. Piatt