JUSTIN SPURLOCK

 We appreciate you taking the time to share your service experience with us and speaking with Justin today. We are committed to keeping you safe and exceeding your expectations.

 We greatly appreciate your kind words and we have sent a Rescore request. Please let us know if you still have difficulty in getting the 5 stars button to work.

We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectation.

 

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

 Thank you for sharing your service experience with us. Our sincere apologies for any inconvenience this has caused. We will contact the sales department and see why this was not implemented into your files and see how we can have it corrected. Justin, your service consultant will be reaching out to you to get this corrected.

 Thank you for taking the time to share your service experience with us. Our apologies for any inconvenience this may have caused. We appreciate you taking the time to speak with Justin today and allow us the opportunity to try and make this right. We are committed to exceeding your expectations.

 Thank you for the feed back and Justin has asked to have the survey sent back to you for a rescore, thank you

 Thank you for sharing your service experience with us. Our sincere apologies for the amount of time it took to have the complimentary wash performed. We will address this with our Detail manager. Justin, your service consultant will be following up with you.

 Thank you for taking the time to speak with Justin. We appreciate your feedback as it will allow us to improve your service experiences. We are committed to exceeding your expectations.

 Thank you for taking the time to share your service experience with us and for bringing this to our attention. Our sincere apologies for any inconvenience this may have caused and we have reached out to our reservation company for answers. Justin, your service consultant will be following up with you as we are committed to exceeding your expectations.

Thank you for taking the time to share this with us. Our sincere apologies for the additional time to service your vehicle. We understand and value all of our guest's time and Justin will be following up with you soon. We are committed to exceeding your expectations.

 Thank you for sharing your service experience with us. Our sincere apologies for the inconvenience this has caused you. Justin, your service consultant will be following up with you shortly. Thank you for bringing this to our attention.

 Thank you for speaking with Justin today and again our sincere apologies for the inconvenience.

 Thank you for taking the time to share your service experience with us. Our apologies for any inconvenience. Our policy is all  technicians are required to torque drain plugs to specifications and alert the advisors if a drain plug is showing signs of wear or hard to reinstall. This prevents future oil pan damage and costly repairs. Justin, your service consultant will be following up with you as we are committed to keeping you safe and exceeding your expectations.

 We greatly appreciate you taking the time to share your service experience and speak with Justin today. Our sincere apologies for any inconvenience this may have caused and we thank you for bringing this to our attention. Justin and our service team are committed to exceeding your expectations.

 Happy New year.

 Thank you for taking the time to share your service experience and speak with Justin today. Our sincere apologies for the poor service wash you had requested not to have. Justin has made notes in your file to specifically state no wash.  We appreciate you bringing this to our attention so we may exceed your expectations on your next service.

We greatly appreciate you taking the time to share your service experience and speaking with Justin. We utilize your candid feedback to help us continually improve our processes. We are committed to keeping you safe while exceeding your expectations.

 Thank you for taking the time to share your service experience with us and for speaking with Justin today. Our sincere apologies for any inconvenience this may have caused and we greatly appreciate you bringing this to our attention. Justin and our service team are committed to keeping you safe and exceeding your expectations.

 Thank you for taking the time to share your service experience with us and taking the time to speak with Justin today. We pride ourselves on keeping our guests safe and exceeding their expectations. We appreciate you allowing us to prove it.

 We thank you for taking the time to share your service visit with us and our sincere apologies for the uncharacteristic level of service you received. During these unusual times, we have been working on processes to insure our guests and employees safety. Once again, I am sorry and  thank you for bringing this to our attention so we may improve our processes. We will be following up with you shortly to try and make this right. We are committed to exceeding your expectations. 

Thank you for speaking with Justin today and while we strive to exceed expectations, we do occasionally slip. We greatly appreciate you letting us know so we may use this information to better our organization. I hope Justin's follow up with you showed our commitment to you and while it doesn't make up for our mistakes, we will be sending out  $50 compensation , as a  gesture of goodwill to you so we may begin to earn back your faith in us. 

 

 Thank you for taking the time to share your service experience with us. Our sincere apologies for the uncharacteristic level of service you received. We greatly appreciate you bringing this to our attention. Justin, your consultant will be following up with you shortly. We are committed to exceeding your expectations.

 Thank you for sharing your service experience with us and our sincere apologies for extra length of time needed to get you back on the road. We appreciate you speaking with Justin today and we are committed to exceeding your expectations. 

 We greatly appreciate you taking the time to share your kind words with us and loyalty to Hyundai of St Augustine. Justin, your service consultant will be following up with you. We strive for 5 star ratings and appreciate your feedback on helping us achieve total customer satisfaction. We are committed to exceeding your expectations.

We thank you for taking the time to speak with Justin and appreciate you letting us know it was meant to be a 5 star rating. We value and appreciate all of our wonderful guests and any feedback to help us continue to better our organization is always welcome. We are committed to exceeding your expectations.