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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / JUSTIN WORRELL
JW

JUSTIN WORRELL

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(507 reviews)
81

Reviews of JUSTIN WORRELL

WB
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William B.
Tampa, FL
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2022
verified customer Verified Customer
8
Category: Service
Review of service
Rethought review
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/04/2022
Service Type: Repair
0
Category: Service
Service failure
Justin the service rep was terrific. Service scheduling was awful and service manager did not return my phone call
JOHN W C. from Hyundai of Wesley Chapel responded on 01/04/2022 10:23 AM

Thank you for taking the time to speak with me. It was my pleasure to help you! Sincerly, John Cate, Service Manager Hyundai of Wesley Chapel.

Employees worked with
JW
JUSTIN WORRELL
Verified Customer
Zephyrhills, FL
2021 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2021
verified customer Verified Customer
10
Category: Service
Awesome Service
This was terrific service. They treated my fantastic
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/01/2021
Service Type: Maintenance
7
Category: Service
Not clean
This is the first time I have had a dealership return my vehicle not clean. That does not show pride in their service
PAIGE P. from Hyundai of Wesley Chapel responded on 12/01/2021 05:39 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
AC
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Anthony C.
Dade City, FL
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2021
verified customer Verified Customer
10
Category: Service
service team was excellent
I was not able to make an appointment so I showed up first thing in the morning and Justin was able to get me right in for my oil change and tire rotation. I was out of there in 1 hour and 10 minutes. Justin made my day. Thanks Justin.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/28/2021
Service Type: Maintenance
7
Category: Service
Not Happy about lack of Scheduling Times
Was told no oil change times for the next 2 months. BUT I can bring it in BUT I may have to wait up to 4 - 6 hours for it to be completed.
PAIGE P. from Hyundai of Wesley Chapel responded on 11/30/2021 07:30 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
YC
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Yves C.
Wesley Chapel, FL
2020 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/11/2021
Service Type: Maintenance
10
Category: Service
Good job
I've had some issues getting my car service however the youg man who helped me was exceptional he is a true professional an asset to your company keep up the good work
PAIGE P. from Hyundai of Wesley Chapel responded on 09/11/2021 11:12 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

JOHN W C. from Hyundai of Wesley Chapel responded on 09/11/2021 11:18 AM

Thank you for taking the time to speak with me, I greatly appreciate it! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

Employees worked with
JW
JUSTIN WORRELL
DS
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Dennis S.
Tampa, FL
2019 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
verified customer Verified Customer
Category: Service
Service appt
Justin was TERRIFIC!
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/14/2021
Service Type: Repair
Category: Service
Lithia Motors Doesn’t care about its customers!!!
I’ve been dealing with this dealership for 12 years and they are nothing but exceptional, professional, and customer friendly! All that changed when Lithia motors purchased them. Lithia Motors has managed to implement policies that inconvenience customers and cost them more money. The employees know it and openly talk about it. John Gauvey is the only reason I continue to deal with this dealership and their poor ownership. Lithia motors has ruined what John Garvey and Scott Fink have spent years building.
Not Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/16/2021 05:49 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
WL
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William L.
Lutz, FL
2022 Hyundai Tucson Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2021
verified customer Verified Customer
Category: Service
Service director
When my car was taking a while to be repaired the service director (John) personally began to call me to give me updates on the progress. I really appreciate him taking the time to do that.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/10/2021
Service Type: Repair
Category: Service
Service advisor poor communication
Had trouble getting service advisor to update when he said he would. Car in service for extended period (26 days). Poor communication until service Dept director took over case and began updating us when he said he would. Still do not feel AC is 100% fixed and not getting a return call from advisor after 2 messages left for him.
Not Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/11/2021 05:59 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
LL
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Laura L.
San Antonio, FL
2014 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2021
verified customer Verified Customer
Category: Service
Thank you
Initially, we were less than satisfied with our service visit. However, the service manager, John, was quick to resolve the situation. We genuinely appreciate his efforts to ensure our customer satisfaction. We will definitely return for future service visits. Thank you!
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/17/2021
Service Type: Maintenance
Category: Service
Service?
This visit was not a good service department interaction. Prior visits were ok, but this time, not so much. We are happy with our vehicle, however, less than satisfied with the service department on this occasion.
Not Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 05/18/2021 06:16 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
RG
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Ramaswami G.
Tampa, FL
2019 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021
verified customer Verified Customer
Category: Service
Feedback acceptance and moving forward
Thank you for taking care of suggestion. Your fast reply and action taken are very much appreciated. Keep up your good work.
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/08/2021
Service Type: Repair
Category: Service
repeat service
professionally handled very well.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 03/09/2021 07:16 AM

Thank you so much for taking the time to complete the survey! We look forward to
helping you in the future. Sincerely, Your Hyundai Service Team.

BARRY R. from Hyundai of Wesley Chapel responded on 04/07/2021 07:12 AM

We thank you sincerely for choosing our location for your service needs and we appreciate you taking the time to review our Service Department, Ramaswami. Our goal is to provide you with the best possible service and maintain your valued confidence. We do hope that Justin provided you with 5 star service as he is heavily graded on his surveys. We understand that your time is valuable and as a token of our appreciation I have notated your account with a complimentary oil change and tire rotation. Please let us know if there is anything more we can do assist you and stay safe and healthy during these uncertain times. 

Attached is a Rescore that I am graded upon
If you were pleased with the complimentary oil change and tire rotation
Please let us know
My only passing score is 5 stars!

Barry Roach
Hyundai/Genesis Experience Manager
(727)385-3301

Employees worked with
JW
JUSTIN WORRELL
ER
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Elvis R.
Tampa, FL
2013 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2021
verified customer Verified Customer
Category: Service
tune-up & oil change
Great service as always & customer service would refer to family& friends
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/10/2021
Service Type: Maintenance
Category: Service
tune-up & oil change
usually great service,not this time
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 02/10/2021 07:58 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
MD
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Maria D.
Zephyrhills, FL
2013 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2020
verified customer Verified Customer
Category: Service
Review after issue with service associate.
Keith Flynn, service manager quickly addressed an issue that occurred after my service appointment that was related to pricing and an associate. Keith was very understanding of my concern and I was very appreciative of his resolution. I am confident that the next service experience will be a good one that will keep me coming back to Wesley Chapel Hyundai for my car needs.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/05/2020
Service Type: Maintenance
Category: Service
Bad Experience
Customer Service was very disappointing after over 7 years of loyalty to dealership.
Not Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 05/06/2020 07:05 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
DB
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Debra B.
Land O Lakes, FL
2015 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2020
verified customer Verified Customer
Category: Service
Very accommodating.
After previously replacing an air conditioner compressor, they replaced the replacement at no cost to me when it too failed.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/20/2020
Service Type: Maintenance
Category: Service
Air conditioner not working and not fixed.
Already replaced Freon and compressor before. Still not working.
Not Recommended
JOHN W C. from Hyundai of Wesley Chapel responded on 03/20/2020 10:54 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

JOHN W C. from Hyundai of Wesley Chapel responded on 03/24/2020 02:51 PM

Thank you for taking the time to rescore. It was my pleasure to help you. We look forward to helping you in the future. Sincerely, John Cate Hyundai Of Wesley Chapel Service Drive Manager.

Employees worked with
JW
JUSTIN WORRELL
Verified Customer
Dade City, FL
2017 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2019
verified customer Verified Customer
Category: Service
Happy customers
They go out of their way to keep customers happy.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/29/2019
Service Type: Maintenance
Category: Service
Customer care
Didn't let customers know of a problem.
Not Recommended
JOHN W C. from Hyundai of Wesley Chapel responded on 08/29/2019 12:43 PM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

JOHN W C. from Hyundai of Wesley Chapel responded on 09/06/2019 10:51 AM

Thank you for taking the time to rescore. It was my pleasure to help you. We look forward to helping you in the future. Sincerely, John Cate Hyundai Of Wesley Chapel Service Drive Manager.

Employees worked with
JW
JUSTIN WORRELL
GT
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Gerene T.
Wesley Chapel, FL
2012 Hyundai Sonata
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/13/2019
verified customer Verified Customer
Category: Service
Resolved
My concern related to my experience with Hyundai of Wesley Chapel was resolved. I appreciate the follow-up and effort that was extended by the Service Drive Manager to bring this matter to closure. I look forward to bringing my 2012 Sonata back to Hyundai of Wesley Chapel for my next service appointment.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/03/2019
Service Type: Repair
Category: Service
Hoping for Better
I have mixed feelings about this dealership, my recent service experience was less than stellar, but I am hopeful that they will do better and I will have a positive outcome.
Not Recommended
JOHN W C. from Hyundai of Wesley Chapel responded on 07/05/2019 04:18 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

KEITH F. from Hyundai of Wesley Chapel responded on 07/15/2019 07:34 AM

Thank you for taking the time to rescore. It was my pleasure to help you. We look forward to helping you in the future. Sincerely, John Cate Hyundai Of Wesley Chapel Service Drive Manager.

Employees worked with
JW
JUSTIN WORRELL
Verified Customer
Tampa, FL
2012 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2019
verified customer Verified Customer
Category: Service
Excellent customer service
Had to wait a little longer than usual for an oil change and was given a free oil change for the future.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/26/2019
Service Type: Repair
Category: Service
Great place
Staff is friendly!
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/26/2019 09:13 AM

Thanks so much for your review, Melissa! We totally apologize about the wait time you experienced last visit, that was not our intention. We should have done a better job at communicating any delays to you during your service and we will address that with the staff so we can improve moving forward. For the issues, I have notated your account with an additional complimentary oil change for future use with no expiration electronically. I hope Justin was great otherwise and provided you with 5 star service during your visit. Please feel free to reach out if we can assist you further, we are here for you! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/26/2019 09:53 AM

Thanks so much for your rescore and the opportunity to make things right. 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
Verified Customer
Land O Lakes, FL
2018 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2018
verified customer Verified Customer
Category: Service
Like I said really great customer service.
Within 5 minutes I got a response and it was courteous.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/17/2018
Service Type: Maintenance
Category: Service
Great service, lacking amenities.
Everyone is super great and friendly! Just need to reorganize the area to make it flow better.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 09/17/2018 10:05 AM

Thank you for your response! We appreciate your business and feedback :) Thank you for the suggestions for the lounge and amenities we will definitely take a look into that and see what we can do to make it more appealing! I apologize we missed with wash and vacuum. For the issues, I have notated your account with a complimentary wash, vacuum, window cleaning, and tire shine service for future use electronically on your account. I hope Justin was great with you otherwise and provided you with 5 star service, this survey does reflect him personally. Please feel free to reach out to me if I can assist you further, we are here for you!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 09/17/2018 10:13 AM

Thank you for your rescore and all the suggestions!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
VS
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Venita S.
Land O Lakes, FL
2014 Hyundai Sonata
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/17/2018
verified customer Verified Customer
Category: Service
4
Clean and friendly place . Love my Sonata. Within my reach.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/16/2018
Service Type: Maintenance
Category: Service
Friendly people
Nice ppl
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 08/17/2018 04:18 AM

Thank you for your response, Venita! We appreciate your business and feedback :) I apologize about the issue with the noise you are hearing. Please bring it back to us and we can see whats going on! We are here to make things right. I hope Justin was great with you otherwise and provided you with 5 star service. Please feel free to reach out to me and let me know when you would like to come back in. For the issue, I have notated your account with a complimentary tank of gas for future use. Looking forward to hearing from you!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 08/17/2018 10:58 AM

Thank you for your rescore!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
Verified Customer
Zephyrhills, FL
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
THEY NEED MORE MECHANICS
They need more mechanics but, totally understand dealing with COVID-19
PAIGE P. from Hyundai of Wesley Chapel responded on 03/11/2022 12:07 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team. 

Employees worked with
JW
JUSTIN WORRELL
AV
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Amanda V.
Lutz, FL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Professional and courteous service
I had an issue with the sunroof. Justin from Service made sure to tell me that the repair would take approximately 30 days due to the piece needed. Meanwhile I was provided a rental car and Justin made sure to make the entire process very easy for me. I had a very good experience and found Justin to be extremely helpful and courteous.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/04/2022 06:54 AM

Thank you so much for the 5 Star Review Amanda! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
KS
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Kathleen S.
Lutz, FL
2020 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/02/2022
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Great service people for the most part.
I needed a standard LOF, Tire rotation, and the lift door in the back had a hole punched in the back of it so I needed that replaced. Everyone was nice and very accomodating, with the visit taking just an hour or so which made me happy that I didn't have to wait any longer.
PAIGE P. from Hyundai of Wesley Chapel responded on 02/02/2022 01:31 PM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
Verified Customer
Fl, FL
2011 Hyundai Elantra Touring
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/10/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Mostly a good experience.
The guy who puts the plastic in your car and moves cars coughed straight into my car without turning his head or trying to cover his cough. When I spoke to him he just acted like it didn't matter. Not okay with me!!
PAIGE P. from Hyundai of Wesley Chapel responded on 01/11/2022 05:29 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
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