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SureCritic / Hyundai Dealer / Clay Cooley Hyundai Of Rockwall / KENTRALE KELLY
KK

KENTRALE KELLY

Clay Cooley Hyundai Of Rockwall
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2 reviews)
83

Reviews of KENTRALE KELLY

Verified Customer
Forney, TX
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Good Experience
I had a good experience getting my vehicle looked at.
STEVE B., Service Manager from Clay Cooley Hyundai Of Rockwall responded on 03/22/2022 01:49 PM

I would like to thank you for taking the time to complete our survey and the great 5 star review you gave our service department and your kind words regarding the staff here. We strive to deliver a positive 5 star experience to all of our clients on every visit. When our clients leave happy that makes our whole team happy. Again, thank you.

Steve Bentley
Rockwall Hyundai/Genesis
Service/Parts Director
972-722-6365
sbentley@comeseeclay.com
Employees worked with
KK
KENTRALE KELLY
LW
gravatar
Larry W.
Rockwall, TX
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service department
I did not have an appointment since the online reservation system wasn't up to date on open appointments. I called instead. The service writer advised me of when the usual less crowded times were, I drove in during one of those times. I was checked in and seated in the customer waiting area within 10 minutes and back on the road in less than 2 hours.
STEVE B., Service Manager from Clay Cooley Hyundai Of Rockwall responded on 03/11/2022 06:32 PM

I would like to thank you for taking the time to complete our survey and the great 5 star review you gave us. Also thank you for your patience while our appointment system is undergoing improvements.We really strive to provide all of  our clients with a positive 5 star service experience.When our clients leave happy that makes our whole team happy. Again thank you.

Steve Bentley
Rockwall Hyundai/Genesis
Service/Parts Director
972-722-6365
sbentley@comeseeclay.com
Employees worked with
KK
KENTRALE KELLY
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