KM

KEVIN MATTINGLY

General Manager
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(32 reviews)
91

Verified Customer
Havelock, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
verified customer Verified Customer
10
Category: Sales
Great Experience
Mr. McCloud and Annika, the financial manager, were awesome to work with! My parents and I appreciated their sincerity, kindness, and professionalism. I would recommend their outstanding customer service to anyone!

Verified Customer
Southport, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
verified customer Verified Customer
10
Category: Sales
Excellent experience
I absolutely hate car shopping, I drove 100 miles to this dealership because they had a vehicle that wasn’t available locally. The salesman Dean kept in Touch with me up until our appointment to let me lnow the vehicle was still available. I purchased the Santa Cruz and was out the door within an 1-1.5 hours with my new car! The finance manager was wonderful I unfortunately cannot remember her name, but very professional! Would buy from here again

RR
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Richard R.
New Bern, NC
2022 Hyundai Santa Fe Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2022
verified customer Verified Customer
10
Category: Sales
Good buying experience
I had been looking at the New Santa Fe hybrid in the cape magazines and mentioned it to the salesman. As soon as one came in he called me. We went to the dealership, drove the car, and arranged the purchase of the SUV. I had purchased the trade-in at the dealership and received a good deal on the purchase of the new one. We are very satisfied with the whole experience.

RP
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Rita P.
Havelock, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2022
verified customer Verified Customer
10
Category: Sales
Did a test drive and loved the car
I was treated very good got the car I wanted one with a lift and was very pleased with experience

Verified Customer
Havelock, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2021
verified customer Verified Customer
10
Category: Sales
Happy with our purchase!
We couldn’t be happier with the purchase of our 2022 Palisade!

Verified Customer
Pollocksville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2021
verified customer Verified Customer
8
Category: Sales
Purchase experience
Price negotiation could have been more in depth provided that I would have had more information with me per discounts that I could have received My employer offers discounts ( perks) towards purchases.

AL
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Angela L.
New Bern, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2021
verified customer Verified Customer
10
Category: Sales
Love it!
Great customer service from start to finish! This is my second car from them and will probably be back for a third.

MB
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Michael B.
New Bern, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2021
verified customer Verified Customer
10
Category: Sales
Happy guy!
Very happy with them!!

CS
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Clide S.
New Bern, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2021
verified customer Verified Customer
10
Category: Sales
Excellent transaction
Met by sales rep he showed us the car and answered our questions. We then took a test drive, and met with manager to agree on a deal. No pressure to buy, just made sure we were happy with the car, the deal and the dealership.

TS
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Toni S.
New Bern, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2021
verified customer Verified Customer
10
Category: Sales
Great place to buy a car
This dealership is far better than any I visited. The customer service is great and they made me feel good.

CK
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Casey K.
Jacksonville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2021
verified customer Verified Customer
Category: Sales
What a great experience!
Hyundai of New Bern offered us a great experience all around. Our sales rep Tommie helped us get exactly the vehicle we wanted without and hassles. He answered all of our questions and made sure we knew he was just a phone call or text away if we ever had any concerns or questions. He was not only great during the car buying process but managed to get our 3 year old a big balloon and make her feel special in the process. The efforts of the entire team are very much appreciated!
Recommended

AH
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Aaron H.
Havelock, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2021
verified customer Verified Customer
Category: Sales
Hyundai New Bern was top notch
Such a great experience. We felt ZERO pressure normally associated with dealers and I never got the notion that anything shady was going on. Very straight forward and pleasant car buying experience. We would recommend this dealer to anyone.
Recommended

KT
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Kerri T.
Merritt, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2021
verified customer Verified Customer
Category: Sales
The courtesy from the personnel
It’s the customer service and courtesy from the sales team that did it for me. Kinsey was an awesome help and let me know everything I needed to know about my car. Plus the package deals on the vehicles is hard to pass.
Recommended

MK
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Margery K.
Merritt, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2021
verified customer Verified Customer
Category: Sales
No need to put your guard up when you go into this place to buy a car
Everyone was extremely helpful and friendly. From our Tommie to our shorty everybody was honest and upfront I'm extremely helpful. I definitely would recommend this dealership above all
Recommended

Verified Customer
New Bern, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2021
verified customer Verified Customer
Category: Sales
New Car
Very happy with our purchase.
Recommended

NC
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Nicholas C.
Swansboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2021
verified customer Verified Customer
Category: Sales
Great Customer Service
Staff was great and friendly. Our sales rep, Kinsey, seemed to go above and beyond. Very pleasant experience. Would highly recommend to anyone. Vehicle purchase went smooth and their team was very knowledgeable, answered all questions we had. Great Experience.
Recommended

MB
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Marie B.
Beaufort, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021
verified customer Verified Customer
Category: Sales
Good personnel
Thank you
Recommended

MS
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Matthew S.
New Bern, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2021
verified customer Verified Customer
Category: Sales
The team at Hyundai of New Bern really took their time to help me find exactly what I was looking for.
My salesman was very professional, responsive, kind, and took his time making sure I was happy every step of the way. The patience shown during this process was phenomenal and I absolutely love my brand new 2021 Hyundai Santa Fe. I would recommend checking Hyundai of New Bern out for your next car purchase! You will not be disappointed.
Recommended
HENRY G. from Hyundai Of New Bern responded on 03/12/2021 04:58 AM

Thank you for your 5 star review and thank you for your business.

Henry Gouty
General Manager


PM
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Peggie M.
Vanceboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2021
verified customer Verified Customer
Category: Sales
Prompt, quality service and a very friendly staff ....
With both Hyundai purchases - the staff has been more than helpful - very friendly ... from salesman right on through all the paperwork! Service department is also very friendly - prompt, quality service.
Recommended
HENRY G. from Hyundai Of New Bern responded on 02/23/2021 07:29 AM

Thank you for your 5 star review and thank you for your business.

Henry Gouty
General Manager


SD
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Samantha D.
Williamston, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2021
verified customer Verified Customer
Category: Sales
Hyundai
Very good experience with Jimmy at Hyundai of New Bern.
Recommended
HENRY G. from Hyundai Of New Bern responded on 02/04/2021 04:58 AM

Thank you for your 5 star review and thank you for your business.

Henry Gouty
General Manager


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