THANK YOU FOR TALKING TO ME TODAY I AM SENDING ANOTHER SURVEY IN A SEPERATE EMAIL
Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception. I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4100. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.
Alice Gonzales
Business Development Coordinator
Hi Thomas
Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception. I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4100. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.
Alice Gonzales
Business Development Coordinator
Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception. I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4100. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.
Alice Gonzales
Business Development Coordinator
thank yu for talking to me regarding the scheduling issue with our department as prosmised we did reach out to our off site scheduling department and had them notify our customers of the possible wait time and give them the option to reschedule if needing. thank you for decideing to rescore for me at a 5 star and being such a great customer thank you so much. you will be getting a seperate email for the rescore here shortly
GOOD AFTERNOON MR HOUSTON THIS IS KRISTINA AT THE SERVICE DEPARTMENT THANK YOU FOR DOING THE SURVEY FOR US AND THE REMARKS ARE NOTED AND SENT TO OUR MANAGERS FOR REVIEW I DID SHOW YOU GIVE MYSELF AND ALICE GOOD RATINGS BUT ANYTHING UNDER A 5 STAR IS FAILING FOR US SINCE THE STARS ARE OUR RATING AND IT WAS AT A 2 I WOULD GREATLY APPRIATE IT IF YOU WOULD CONCIDER RESCORING FOR US AT A 5 STAR SO WE WONT BE FAILING I WOULD GREATLY APPRIATE IT THANK YOU SO MUCH FOR BEING A HYUNDAI CUSTOMER AND I REALLY HOPE YOU GIVE US A CHANCE TO IMPROVE FOR YOU. THANK YOU AGAIN
KRISTINA MIRNADA
SERVICE ADVISOR
im so sorry this is happening to you and i dont want to loose you as a customer is there anyway i can fix this and help in any way?
Hi Andrew
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us.
I wanted to personally reach out to you and apologize for the negative experience you had with our dealership. We absolutely value your business as well as your feedback. please give me a call so we can try to make this right for you.
623-850-5491 We look forward to seeing you again and for the opportunity to earn a 5 star rating.
Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception. I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4100. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.
Alice Gonzales
Business Development Coordinator
Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception. I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4154. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.
Hi Brian,
Thank you for filling out this survey and sharing your experience with us. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception. I hope to speak to you to resolve this issue in the near future. feel free to contact me at 623-850-5530.
We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.
THANK YOU FOR TALKING TO ME AS REQUESTED I WILL BE SENDING YOU A SEPRATE EMAIL FOR THE RESCORE THANK YOU SO MUCH FOR BEING A GREAT CUSTOMER AND HAVE A HAPPY CHRISTMAS AND NEW YEAR
THANK YOU, FOR YOUR SURVEY.
GOOD MORNING ROXANNE I SENT YOU OVER AN EMAIL REGARDING YOUR SURVEY
thats great and i wanted to offer you a free oil change and rotation as well all i ask if you can fill out the rescore at 5 strs that would help us out alot as well please thank you
Thank you for filling out this survey and sharing your experience with us. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception. I hope to speak to you to resolve this issue in the near future. feel free to contact me at 623-850-5531.
We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.
SEPERATE EMAIL SENT
Hi Richard,
Thank you for filling out this survey and sharing your experience with us. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception. I hope to speak to you to resolve this issue in the near future. feel free to contact me at 623-850-5531.
We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.
Hi Dan
Thank you for filling out this survey and sharing your experience with us. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception. I hope to speak to you to resolve this issue in the near future. feel free to contact me at 623-850-5531.
We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.
Thank you for filling out this survey and sharing your experience with us. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception. I will be reaching out to you to resolve this issue in the near future. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.
VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
I AM SO SORRY THIS HAPPENED I WILL PERSONALLY MAKE SURE THE MILAEGE IS SET ON YOUR VEHICLE BEFORE THE CAR GOES BACK TO GET THE OIL CHANGE ALSO I WANT TO OFFER YOU THE NEXT OIL CHANGE ON US ALL WE ASK IF YOU CAN RESCORE US AT A 5 STAR ON THE NEXT EMAIL THANK YOU