KEITH MONDELLO

 We greatly appreciate you taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine. Our service team is committed to keeping you safe and exceeding your expectations.

 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.

 Thank you for taking the time to speak with Roger today. Again, our sincere apologies for any inconvenience we may have caused and rest assured we will make sure to get this right for you. Our guest's satisfaction is our number 1 goal.

 Thank you for sharing your experience with us and your continued loyalty to Hyundai of St Augustine.
 Please let us know how we can earn that 5th star on your next visit.

Thank you for sharing your service experience with us. Once again our apologies for your frustrations. Roger will be reaching out to follow up on your visit.

 Our apologies for the issues you are still having with your vehicle. Cheryl, your service consultant will be reaching out to you to assist you further. Thank you for your kind words and we appreciate your patience with this concern.

Thank you for taking the time to speak with us today. Our apologies for your dissatisfaction. The engine air and a/c cabin filters will not remove odors from the inside of your vehicle. If we were asked to inspect for an odor we would have recommended an a/c refresh service and ozone treatment. We understand your frustration and stand behind our reputation and work performed 100%. We will be following up with you and offer a complimentary a/c refresh and ozone service to assure you that we are committed to providing our guests with a positive service experience. We appreciate your understanding and allowing us to service your vehicle.  Please feel free to contact me if I may ever be of assistance.

Jeri Jo,

 Once again our apologies that you needed tires due to your alignment being out.  If we could have warrantied them for you, we would have. But with over 30,000 miles on them,  the tire manufacturers require annual alignment inspections just for this reason. Congratulations on the new 2017 Sonata you purchased from us.

 Thank you for taking the time to speak with Roger today and allowing us to resolve this. We appreciate your patience and understanding and our apologies for any inconvenience this has caused.

Thank you for sharing your service experience with us. Our appologies for the amount of time it took to address your navigation concerns. Danny has made notes in your file to supply you with  a service rental for any diagnositic repairs in the future. Once again our appologies for any inconvenience this may have caused you and we appreciate your candid feedback as this will help us better our procedures for our waiting guests.

 We sincerely appreciate you taking the time to share our experiences with us and your kind words. We are committed to keeping you safe while exceeding your expectations.

 Thank you for sharing your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.

 We thank you for taking the time to share your service experience with us and kind words. Our service team is committed to keeping you safe while exceeding your expectations.

We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.
 Happy New year.

 

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.

 Thank you for sharing your service experience with us and our deepest apologies for any inconvenience this has caused. Tunde, your service consultant will be following you shortly to get this corrected. Our service team is committed to keeping you safe while exceeding your expectations.

 Thank you for taking the time to share your service experiences with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.

 Thank you for taking the time to share your service experience with us and your kind words. We are committed to keeping you safe while exceeding your expectations.

 

 We thank you for taking the time to share your service experience with us. Our sincere apologies for the uncharacteristic level of service you received. We have just implemented our contactless service communication through texting as a safety precaution for our guests and team. Tunde, your service consultant will be following up with you. We are committed to keeping you safe while exceeding your expectations.