Thank you for taking the time to fill out the survey. I'm sorry to hear that your experience was less than excellent. Our goal is to proved you with a worry-free service experience. I will reach out to you so in hopes to resolve your concerns so we can continue working with you in the future.
I'm sorry that you had a less than perfect experience during your last visit. We strive to provide excellent service for each and every one of our customers. I will personally be in contact with you to discuss the matter further. Thank you for taking the time to provide your valued feedback. We appreciate you as a customer and look forward to making this right.
Regards,
Marcus
I am sorry you had a unhappy visit with us. I will reach out to get more information.
Thank you for taking the time to reach out to us and give us feedback. Someone should reach out to you soon.
Thank you for taking the time to speak with us here at Pohanka Hyundai and expressing your concerns. I apologize for the initial service and we will try our best to give you the kind of service that you deserve. We are happy to hear that your service advisor took great care of you while you were here. Please take the time to rescore this survey on their behalf and how you felt the dealership appropriately took care of your concerns. Thank you and we look forward to seeing you again!
If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.Thank you for your feedback. We here at Hyundai appreciate you sharing your thoughts and concerns; we will reevaluate our approach and intend to leave you with your best experience on your next visit.
If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.Thank you for taking the time to speak with us here at Pohanka Hyundai and expressing your concerns. I apologize for the miscommunication and we will try our best to give you the kind of service that you deserve. We are listening and will actively use your comments and feedback to better ourselves and our customer service. Please take the time to rescore this survey on how you felt the dealership appropriately took care of your concerns. Thank you again!
If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.Thanks so much! She is amazing! She's definitely a credit to our staff and we look forward to helping her continue to grow. We appreciate and value your business and look forward to seeing you again soon!
:) Thanks so much for the awesome feedback! We strive to deliver competent and honest service to each one of our clients. I'm glad that you had a positive experience with us and we would love to take care of your automotive needs in the future!
We're so happy to hear that our rising star Kirsten took great care of you! We thrive on providing friendly and efficient customer service. We value and appreciate your business. We look forward to seeing you and your Genesis again in the future!
Thanks so much for the positive feedback! We value and appreciate your business and are thrilled to know that Kirsten took great care of you and your new Santa Fe. We look forward to seeing you at your next service interval!
Thank you for the overall positive feedback, however it looks like the car wash was less than ideal. I apologize that this happened. We have been working on making improvements in the department to ensure a better quality wash after every service. I will be in touch to discuss the matter further.
Regards, Marcus
Thanks so much for the kind words! Hospitality is something we take pride and pleasure in, so we're glad that you enjoyed the environment we've created! We appreciate your business and look forward to receiving you and your Elantra again in the future.
We're happy to hear that you had a pleasurable experience working with Kirsten. We strive to deliver quality communcation and deliver on our word. That said, we thank you for your business and look forward to seeing you next time!
Thanks for the postive feedback. Its always helpful to learn in which areas we can improve, but its also nice to know we're doing a great job. Thanks for your business and we look forward to seeing you again.
Thank you for the feedback! We're happy to hear our rockstar Kirsten took great care of you.
We absolutely do our best to accomodate everyone we can during these difficult times. That being said, its always nice to know when we're doing a good job. Thanks for the feedback!
We're happy to hear that you received excellent service from our staff. Thank you for your business and we look forward to taking care of your vehicle in the future!