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KEVIN THOMAS

EV Specialist
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(18 reviews)
100

RB
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ROBERT B.
Prescott, AZ
2022 SANTA FE HEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2022
verified customer Verified Customer
10
Category: Sales
Purchase of 2022 Hyundai Sante fe Hybrid Limited
I am pretty wary of buying a car from a dealership. Especially a brand new vehicle. My previous opinion of buying a car from a dealership was it was more painful than a molar removal without anesthesia.

These guys totally flipped that script. From the first phone call, from beginning to end my experience was fantastic. Kevin Thomas (AWESOME!!!!!) (Ask for him!) answered every question, every concern, he played zero games with us regarding the price. We were told what it was and that was it.

Another element of this purchase was we did it remotely. So that created some anxiety but in the end that was wasted energy. Calls were received. Paperwork emailed. Money sent. Absolutley painless transaction.

As I can't go any higher I'll have to settle for rating my experience a 10.

Happy with everyone at Phil Long. Great staff!

Happy with the car (2022 Hyundai Sante Fe Hybrid / Limited) This is an amazing vehicle.

Cut thru the chatter, SAVE YOURSELF SOME TIME, see these guys first!

Kevin, THANK YOU!!!!
Employees worked with

RB
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RUDOLPH B.
Fountain, CO
2022 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2022
verified customer Verified Customer
10
Category: Sales
Outstanding
Mr. Calvin customer service skills are beyond approach. Very knowledgeable and answered all of my questions.

Thanks Mr. Calvin

V/r

Rudi Berrien
Andrea P., Customer Experience Manager from Phil Long Hyundai Of Motor City responded on 07/28/2022 01:42 PM

Rudolph,

  Thank you for taking the time to complete a review. We truly appreciate your business! Please don't hesitate to contact us if you need anything. 

Andrea Padilla Customer Experience Manager 719-575-7608
Employees worked with

AZ
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ANITA Z.
Fort Lyon, CO
2022 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2022
verified customer Verified Customer
10
Category: Sales
Great experience.
Overall our experience was good we appreciate the time and energy that has been spent to make sure Any difficulties that we ran into have been solved. We appreciate everyone that has worked on our purchase with us
Andrea P., Customer Experience Manager from Phil Long Hyundai Of Motor City responded on 07/28/2022 01:44 PM

Anita,

  Thank you so much for taking the time to complete a review. It has been truly a pleasure working with you. We truly appreciate your business. 

Andrea Padilla Customer Experience Manager 719-575-7608
Employees worked with

AS
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ANNE S.
Colorado Springs, CO
2022 KONA N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2022
verified customer Verified Customer
10
Category: Sales
Most helpful dealership
I went in there looking for a car for my son. I had recently had a difficult experience with a used car and the salesman Kevin Thomas and his manager Tim helped make things right so I was able to afford to get into a new car with an extended warranty! While choosing vehicles I had help not only from Kevin but his two associates Cherry and Paoe! It is because if their joint effort and help that I feel like we made the best choice with a new Kona-n! We love the car! We are so grateful for everyone’s input and help at the dealership! If you want to feel like part of a family where everyone does their best to make sure you are safe, happy and well taken care of, then Phil Long Hyundai of motor city should definitely be top of your list when you think of buying a car! Thank you all so much for your help and suggestions!
Andrea P., Customer Experience Manager from Phil Long Hyundai Of Motor City responded on 05/30/2022 02:49 PM

Anne,

   Thank you for taking the time to complete a review about the great experience you had here at Phil Long Hyundai of Motor City. It was truly a pleasure working with you. Please don't hesitate to contact us if you need anything. We appreciate your business and look forward to our continued relationship. 

Andrea Padilla Customer Experience Manager 719-575-7608
Employees worked with

JM
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Jerry M.
Colorado Springs, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2021
verified customer Verified Customer
10
Category: Sales
This is the way it should be
Kevin (the Bear) Thompson is a great sales associate. Knowledgeable, engaging, and a good experience. The fact that the product (Hyundai Kona) is exceptional and affordable was just icing on the cake. Thanks!
Andrea P., Customer Experience Manager from Phil Long Hyundai Of Motor City responded on 11/23/2021 11:34 AM

Jerry,

  Thank you for taking the time to complete our survey and for the kind words. It was truly a pleasure working with you. Please don't hesitate to contact me if you need anything. We appreciate your business. 

Andrea Padilla Customer Experience Manager 719-575-7608
Employees worked with

MD
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Marian D.
Colorado Springs, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2021
verified customer Verified Customer
10
Category: Sales
Great service, honest salesmen
Kevin "Bear" did everything he could to get me the exact car I needed/wanted. He went far beyond expectations to help me get the car I wanted. I purchased my previous car from them too and the service department can't be beat.
Andrea P., Customer Experience Manager from Phil Long Hyundai Of Motor City responded on 08/31/2021 10:06 AM

Marian,

  Thank you for taking the time to complete our survey and for the 5 stars. It was truly a pleasure working with you! Please don't hesitate to contact me if you need anything. We appreciate your business.

Andrea Padilla
Customer Experience Manager
Phil Long Hyundai of Motor City

Employees worked with

BK
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Brenda K.
Colorado Springs, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2021
verified customer Verified Customer
Category: Sales
The friendly service was awesome.
My service was 5 star. No pressure to buy by sales member. He (Kevin Thomas) was very informative and knows his cars. I was pleased to know he drives the same type of car that I purchased!
Recommended
Andrea P., Customer Experience Manager from Phil Long Hyundai Of Motor City responded on 07/27/2021 03:52 PM

Brenda,

   Thank you so much for taking the time to complete our survey and for the 5 stars! It was truly a pleasure working with you. Please don't hesitate to reach out if you need anything. We appreciate your business.

Andrea Padilla
Customer Experience Manager
Phil Long Hyundai of Motor City

Employees worked with

Verified Customer
Colorado Springs, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021
verified customer Verified Customer
Category: Sales
Easy experience
My experience was very smooth. I knew what product I wanted and the staff and salespeople helped me find what I wanted and got me in and out as quickly as they could.
Recommended
Andrea P., Customer Experience Manager from Phil Long Hyundai Of Motor City responded on 07/01/2021 04:39 PM

Hi,

  Thank you so much for taking the time to complete our survey and for the kind words! We always love hearing that our customers are happy! Please don't hesitate to reach out if you do need anything. We appreciate your business.

 Andrea Padilla
Customer Experience Manager
Phil Long Hyundai of Motor City

Employees worked with

AF
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Alfia F.
Falcon, CO
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2021
verified customer Verified Customer
Category: Sales
No issues
Nothing negative to report
Recommended
Employees worked with

AF
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Alfia F.
Falcon, CO
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2021
verified customer Verified Customer
Category: Sales
No issues
Nothing negative to report
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/14/2021
Category: Sales
No issues
No issues with this purchase
Recommended
Andrea P., Customer Experience Manager from Phil Long Hyundai Of Motor City responded on 05/14/2021 02:57 PM

Alfia,

  Thank you so much for taking the time to complete our survey and for the feedback. We strive to give every customer the best experience possible. Please let me know if you need anything. We appreciate your business.

Andrea Padilla
Customer Experience Manager
Phil Long Hyundai of Motor City

Employees worked with

Verified Customer
Colorado Springs, CO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/06/2021
verified customer Verified Customer
Category: Sales
friendly
the staff was friendly & informative
Recommended
Employees worked with

JK
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Jan K.
Colorado Springs, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021
verified customer Verified Customer
Category: Sales
Kevin Thomas is the BEST
I have never had such a great experience when purchasing a car. I would highly recommend all the staff here. Kevin Thomas is the best salesman I have ever had the pleasure of doing business with.
Recommended
Steve K. from Phil Long Hyundai Of Motor City responded on 02/12/2021 02:04 PM

Hi Jan!

  Thank you for the 5 stars and the kind words! We always love hearing that our customers are happy! It was truly a pleasure working with you! Please don't hesitate to reach out if you need anything. We appreciate your business! Thank you for being a valued member of our Hyundai family!

Kevin Thomas
Sales Consultant
Phil Long Hyundai of Motor City

Andrea Padilla
Customer Experience Manager
Phil Long Hyundai of Motor City

Employees worked with

GG
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George G.
Colorado Springs, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2020
verified customer Verified Customer
Category: Sales
pleasant experiance
most of the people are very kind and courtious
Recommended
Andrea P., Customer Experience Manager from Phil Long Hyundai Of Motor City responded on 12/18/2020 04:33 PM

Hi George!

  Thank you so much for taking the time to complete our survey and for the 5 stars. We appreciate your business and your feedback. We look forward to our continued relationship. Please don't hesitate to contact us if you need anything. 

~Andrea Padilla
Customer Experience Manager
Phil Long Hyundai of Motor City

Employees worked with

MK
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Morgan K.
Colorado Springs, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2020
verified customer Verified Customer
Category: Sales
Quick and easy process!
They had the best prices I could find! The whole process was make super simple and easy!
Recommended
Andrea P., Customer Experience Manager from Phil Long Hyundai Of Motor City responded on 11/12/2020 04:02 PM

Hi Morgan,

 Thank you for taking the time to complete our survey. Your satisfaction is our #1 goal! All feedback you provided will help us ensure we offer an exceptional experience for future customers. We value your thouhts and strive to provide every customer with the best experience possible! Thank you for being a valued member of our Hyundai family! We truly appreciate your business!

Employees worked with

TM
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Tonja M.
Colorado Springs, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2020
verified customer Verified Customer
Category: Sales
Reasonable Inventory and Prices
They had several vehicles on the lot that matched my interest and they were willing to price the vehicle reasonably. The salesperson was very helpful getting us on a test drive, answering all of our questions, and assisting us with setting up everything after we decided to purchase.
Recommended
Steve K. from Phil Long Hyundai Of Motor City responded on 11/05/2020 03:54 PM

Hi Tonja!

  Thank you so much for taking the time to complete our survey and your kind words! We strive to provide every customer with the best experience possible! Thank you so much for being a valued member of our Hyundai Family. We truly appreciate your business and look forward to our continued friendship. Please don't hesitate to contact us if you need anything!

~Phil Long Hyundai of Motor City

Employees worked with

Verified Customer
Colorado Springs, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2020
verified customer Verified Customer
Category: Sales
Great dealership
Great dealership
Recommended
Steve K. from Phil Long Hyundai Of Motor City responded on 10/12/2020 03:51 PM

Hi,

  Thank you so much for taking the time to complete our survey! We appreciate your business! Thank you for being a valued memberof our Hyundai Family!

  ~Phil Long Hyundai Family 

Employees worked with

MM
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Michelle M.
Colorado Springs, CO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/04/2020
verified customer Verified Customer
Category: Sales
Fast ( as you can be)
Great people. Easy to ask questions and understand. Make you feel welcomed.
Recommended
Steve K. from Phil Long Hyundai Of Motor City responded on 10/05/2020 09:48 AM

Hi Michelle,

  Thank you so much for the kind words and taking time to complete our survey! We truly appreciate your business and look forward to our continued friendship. Thank you for being a valued member of our Hyundai family!

  -Phil Long Hyundai Of Motor City Family

Employees worked with

LM
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Lori M.
Colorado Springs, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2020
verified customer Verified Customer
Category: Sales
Great customer service
Friendly and knowledgeable sales staff that can help find the perfect vehicle for you
Recommended
Steve K. from Phil Long Hyundai Of Motor City responded on 09/25/2020 04:58 PM

Hi Lori!

  Thank you so much for taking the time to complete our survey!  We are so happy you chose us to purchase from. We greatly appreciate your feedback and business. We look forward to our continued friendship! Thank you for being a valued member of our Hyundai Family!

  -Phil Long Hyundai of Motor City

Employees worked with

CB
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Caroline B.
Colorado Springs, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2020
verified customer Verified Customer
Category: Sales
The sales personel(Kevin)
He was knowledgeable, fun and informative
Recommended
Steve K. from Phil Long Hyundai Of Motor City responded on 08/31/2020 05:07 PM

Hi Caroline,

  Thank you so much for the 5 stars! we appreciate your business and your kind words. Your feedback is very important to our improvement and success. Thank you for beinga valued member of our Hyundai family! I hope you have a wondderful day!

  - Phil Long Hyundai of Motor City 

Employees worked with

Displaying all 19 Review
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