LB

LAMAR BROWNE

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(58 reviews)
75

Verified Customer
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great
I was great
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 08/05/2021 05:41 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

SS
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Sundar S.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Ideal dealership to get your Hyundai Maintenance done.
The Service technicians are very knowledgeable and take time to understand your concerns. The necessary maintenance is done on time and for reasonable cost. I would recommend to take your Hyundai to this dealership for any future maintenance.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/30/2021 05:43 AM

Thank you so much for the 5 Star Review Sundar! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

WV
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Wanda V.
Riverview, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Love the place
friendly and caring people. I like going now I feel good I feel that I could trust him with my car
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/28/2021 05:32 AM

Thank you so much for the 5 Star Review Wanda! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

LH
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Leo H.
Fl, FL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/24/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Lack of management
The need to orchestrate a better process from the time I arrive till the time I leave. I have been to several other dealerships throughout Florida and the Midwest and know how it could be functioning this dealership needs to improve on its customer orientation. Service manager needs to be more customer oriented at this location.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/27/2021 05:37 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick and Effective
This was my first time getting service on my Hyundai Elantra (besides the periodic oil change and maintenance), and I was told that it would require approximately 2.5 to 3 hours to complete. I was greeted by Lamar who got my vehicle into the service line. There were three issues to address so I prepared to wait patiently. To my surprise, the entire service work took only a bit over an hour! So, I was happy to drive out with much gratitude and appreciation.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/22/2021 12:56 PM

Thank you so much for the 5 Star Review Seong! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Brandon, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great customer service.
Outstanding service and personnel.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/22/2021 12:53 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Lutz, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Recall Anti-lock Brakes
Service seems to have been completed. No info given as to what was completed so really no way to know if all work was completed.

Waiting area in need of update. All chairs had ripped cushions. Many people using salesman tables to work in their laptops.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/20/2021 06:56 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

BS
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Barbara S.
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service as usual
We are not disappointed with the service team at all. They always do their best.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/17/2021 06:22 AM

Thank you so much for the 5 Star Review Barbara! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
San Antonio, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very polite personal and car returned quickly
Would buy from this dealership again.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/17/2021 06:26 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

WH
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Wendy H.
Dade City, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Everything you want from a service department!
Scheduling is so easy, with numerous options for days and times available. The staff is very friendly, prompt, informative and courteous. Information on the status of the service is communicated throughout the process (for me, that was via text, as I dropped my vehicle off) and anything additional that's needed is offered while the service is being performed (no extra waiting or return visits). Prices are very fair and competitive; I've never felt like I was being taken advantage of or over-charged for anything. I would definitely recommend, not only the Hyundai brand, but Wesley Chapel Hyundai specifically! Well done!!!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/16/2021 07:22 AM

Thank you so much for the 5 Star Review Wendy! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

JB
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Jackie B.
Wesley Chapel, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The people
I worked with Lamar and he was really polite. He explain everything and was very clear in his explanation of what was going on with my car. I would recommend others to go to Hyundai for service and be sure to ask for Lamar.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/13/2021 06:22 AM

Thank you so much for the 5 Star Review Jackie! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

PC
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Pingyan C.
Tampa, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/09/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
The car got very good maintenance this time! Excellent!!!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/10/2021 05:26 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
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Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/10/2021 05:35 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

MW
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Malcolm W.
Brandon, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Wesley Chapel Visit
Lamar was great! Would recommend
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/08/2021 05:29 AM

Thank you so much for the 5 Star Review Malcolm! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team. 

Employees worked with

RI
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Richard I.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Car service
Service was excellent. Lamar and the rest of the staff provided prompt and courteous service while working on my car. They provided me a transport to grab a bite to eat and had a transport ready for me when my service was done. Overall it was a pleasurable experience
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/03/2021 05:29 AM

Thank you so much for the 5 Star Review Richard! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
A+
Fast friendly service with Lamar
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/03/2021 05:28 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

SD
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Susan D.
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Can’t go wrong at WC Hyundai
Always a good experience, great personnel and competitive pricing .
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/23/2021 05:57 AM

Thank you so much for the 5 Star Review Susan! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

SD
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Stephen D.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2022
Service Type: Repair
verified customer Verified Customer
7
Category: Service
Good service but poor scheduling process
Needed to speak with service management since calls to schedule an app & going online didn’t offer apps. Just drop off the vehicle & we’ll get to it ASAP was the only offering
PAIGE P. from Hyundai of Wesley Chapel responded on 04/14/2022 05:18 AM

Thank you so much for the 5 Star Review Stephen! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

IG
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Ihab G.
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Happy with the service statin
Good service station
PAIGE P. from Hyundai of Wesley Chapel responded on 03/22/2022 06:17 AM

Thank you so much for the 5 Star Review Ihab! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Fast
Check in and getting car was quick.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/17/2022 05:51 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
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