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SureCritic / Hyundai Dealer / Gateway Hyundai Fargo / LEVI GREY
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LEVI GREY

Gateway Hyundai Fargo
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(6 reviews)
74
Send a Message to LEVI

Reviews of LEVI GREY

PR
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Paul R.
Grand Forks, ND
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Oil change
Friendly staff, nice waiting area!
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 03/28/2022

Thank you for the kind words, we appreciate the kind review and we hope to see you again soon!

Zach Lachowitzer
Customer Relations Manager
701-282-5522
Employees worked with
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LEVI GREY
BS
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Bradley S.
Fargo, ND
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent Customer Service experience. Professional. World Class.
Excellent Customer Service experience. Very professional. World Class. Highly recommended to others without reservation.
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 03/25/2022

Thank you for the kind words, we appreciate your business and hope to see you again soon!

Zach Lachowitzer
Customer Relations Manager
701-282-5522
Employees worked with
avatar
LEVI GREY
Verified Customer
Fargo, ND
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great experience!
Levi was very helpful with the check-in and checkout of my vehicle. Had a great experience with the service department.
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 03/24/2022

Thank you for taking some time to leave us a review, we really appreciate it and hope to see you again soon!

Zach Lachowitzer
Customer Relations Manager
701-282-5522
Employees worked with
avatar
LEVI GREY
Verified Customer
Grand Forks, ND
2020 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/07/2022
Service Type: Maintenance
verified customer Verified Customer
5
Category: Service
I wasn't greeted and then had to pay
It took 10+ minutes for anyone to acknowledge my existence with staff talking amongst themselves. I think the guy who helped me was really trying but I was already frustrated with the situation. Then I needed to pay for an oil change at (5100 miles) when I had the vehicle 15 months. The charge isn't the dealerships fault buy hyundai should address it.
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 03/08/2022

Thank you for the review and bringing this to our attention, we appreciate your business and we hope to make this right now and going forward. Someone from our Service Team will be reaching out to you shortly!

Zach Lachowitzer
Customer Relations Manager
701-282-5522
Employees worked with
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LEVI GREY
BN
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Bruce N.
Fargo, ND
2019 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/17/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Good
Not sure they stopped the car cleaning due to Covid or was just missed on my car. Otherwise good service as usual.
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 11/18/2021

Thank you for the feedback regarding your last visit, this has been noted to your advisor. We look forward to working with you again and making sure this happens next time!

Zach Lachowitzer
Customer Relations Manager
701-282-5522
Employees worked with
avatar
LEVI GREY
Verified Customer
West Fargo, ND
2019 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/25/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Less than what I usually get from this dealership
Your staff was professional and friendly. I will be coming back to this dealership as long as my car is under warranty. The service done was not explained well.
I'm disappointed and never have been in the past.
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 11/02/2021

Thank you for the review!

Zach Lachowitzer
Customer Relations Manager
701-282-5522
Employees worked with
avatar
LEVI GREY
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