avatar

LUIS REYNOSO

Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(13 reviews)
87

MC
gravatar
Marysol C.
Calexico, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2021
verified customer Verified Customer
Category: Sales
La gente tan aren't y servicial
siempre dan las mejores opciones para hacer nuestra compra de auto ? y las personas que ahi trabajan super serviceable y atentas
Recommended
FELIPE J G. from Imperial Valley Hyundai responded on 06/29/2021 08:19 PM

Un millon de gracias.


MA
gravatar
Mario A.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2020
verified customer Verified Customer
Category: Sales
Great service
Had the best experience in service .
Recommended
FELIPE J G. from Imperial Valley Hyundai responded on 10/06/2020 02:20 PM

Hi Mario, this is Jesse the GSM from IV Hyundai. I just want to thank you so much for your great comments  about IV Hyundai.


Verified Customer
Imperial, CA
2020 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2020
verified customer Verified Customer
Category: Sales
Issue was resolved and met with an agreement.
General Manager and his team contacted me and did their best to resolve the issues I originally had and we were able to come to an agreement. I did not think they would care enough to try to meet me half ways but they did and were fast about making things right.
Recommended

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/23/2020
Category: Sales
Pricing was not what I was promised.
Overall would not recommend, this is my second car and I am already annoyed with their service.
Not Recommended
FELIPE J G. from Imperial Valley Hyundai responded on 09/24/2020 10:56 AM

Hello,
Thank you for your response, I am sorry to hear you had a frustrating experience and we appreciate you bringing this to our attention. I will be in contact with you shortly \to further discuss the issue. 

THank you,
Jesse Guzman
(760)335-3392


Displaying all 3 Review
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.