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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / Larry Rosecrants
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Larry Rosecrants

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(187 reviews)
88

Reviews of Larry Rosecrants

DP
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Dan P.
Tampa, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
The best service.
Larry is quick and efficient. He keeping me informed of the proces. He is frendly and professional.
PAIGE P. from Hyundai of Wesley Chapel responded on 04/07/2022 10:39 AM

Thank you so much for the 5 Star Review Dan! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
LR
Larry Rosecrants
Verified Customer
Tampa, FL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service at Hyundai of Wesley Chapel
The service adviser is very important to the experience at Hyundai and Larry is the best!
PAIGE P. from Hyundai of Wesley Chapel responded on 04/06/2022 08:17 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
RL
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Robert L.
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
10
Category: Service
. Reaffirms my previous faith in Hyundia of WC
My experience on my last visit was the best in a very long time. Larry professional, courteous and knowledgeable. Thank you Hyundia of WS for this excellent employee. Especially in these very difficult time thru the Covid problems.
PAIGE P. from Hyundai of Wesley Chapel responded on 04/06/2022 08:16 AM

Thank you so much for the 5 Star Review Robert! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
SC
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Scott C.
Wesley Chapel, FL
2022 Hyundai Santa Cruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service Visit
The service and dealership is always very a tentative to the customer.
JOHN W C. from Hyundai of Wesley Chapel responded on 04/05/2022 06:34 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
DB
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Deanna B.
Lutz, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2022
10
Category: Service
Top notch service!!!
I had my first appt. last week for an oil change and also to get a recall on my SUV fix. Larry was my service advisor. He greeted me right away and explained/answered everything I needed to know about my service. He was very knowledgeable, professional, thorough and quick! He got me in and out of there in no time! Thank you so much Larry for your outstanding customer service!!!
JOHN W C. from Hyundai of Wesley Chapel responded on 04/05/2022 06:34 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
CS
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Candice S.
Land O Lakes, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Best service by far
Unbelievable service! So impress how quick, thorough, and informative Larry in service is. So super impressed on how they conduct bussiness! Hey guess, keep up the good work! You guys are amazing!
JOHN W C. from Hyundai of Wesley Chapel responded on 04/04/2022 06:51 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
LR
Larry Rosecrants
VB
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Vicki B.
Land O Lakes, FL
2017 Hyundai Veloster
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/31/2022
Service Type: Repair
verified customer Verified Customer
5
Category: Service
Scheduling problems
It is unacceptable to have to wait 1-2 months for an appointment when you have a problem with your car. My trunk wouldn’t open and I needed it fixed. Ended up just dropping off the car and hoping they could get to it within a few days. Luckily I’m retired! Members of my family have different brands of cars and can get a service appointment with a few days. This needs to be remedied at your dealership. Isn’t it time to stop using Covid as an excuse for limited service?
PAIGE P. from Hyundai of Wesley Chapel responded on 03/31/2022 01:37 PM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
LS
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Leshundra S.
Pensacola, FL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great customer service
The best Hyundai I've been to! Staff is professional and get the job done.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/31/2022 01:35 PM

Thank you so much for the 5 Star Review Leshundra! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
BW
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Brandy W.
Zephyrhills, FL
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great customer service
Great customer service
PAIGE P. from Hyundai of Wesley Chapel responded on 03/31/2022 01:34 PM

Thank you so much for the 5 Star Review Brandy! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
CC
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Cherie C.
Tampa, FL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent service
Friendly efficient staff and service
JOHN W C. from Hyundai of Wesley Chapel responded on 03/31/2022 07:05 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
LI
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Lauren I.
Zephyrhills, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Wonderful Experience
Larry and the team at Hyundai of Wesley Chapel made our experience as smooth and seamless as possible. They were helpful and professional. They got my car back to me quickly and it has run perfectly. We were very pleased with the service we received and highly recommend Hyundai of Wesley Chapel.
JOHN W C. from Hyundai of Wesley Chapel responded on 03/29/2022 02:03 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
JB
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Jennifer B.
Land O Lakes, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
I always get exceptional service when I call or come in.
I’ve been there about 3-4 times now and I have had no problems. I have been taken care of each time with quality and exceptional service. Thank you so much for helping me out every time!
JOHN W C. from Hyundai of Wesley Chapel responded on 03/29/2022 02:01 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
RP
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Rosa P.
Wesley Chapel, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service as always!!
Costumer service like a said before was excellent. Larry is friendly and knowledgeable! My car was ready on time. Hyundai Wesley Chapel is the best?
JOHN W C. from Hyundai of Wesley Chapel responded on 03/29/2022 07:11 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
MS
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Michele S.
San Antonio, FL
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
verified customer Verified Customer
10
Category: Service
nail in tire
Was taken in immediately. But wait was long
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/28/2022
Service Type: Maintenance
9
Category: Service
nail in tire
Did not have an appointment to have tire re paired with nail in it. Waited almost two hours but understand they are short staffed. Otherwise the staff was very courteous .
JOHN W C. from Hyundai of Wesley Chapel responded on 03/29/2022 07:11 AM

Thank you so much for the review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
Verified Customer
Wesley Chapel, FL
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Awesomeness!!!&@$&
The best experience!!
JOHN W C. from Hyundai of Wesley Chapel responded on 03/28/2022 06:47 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
BB
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Barbara B.
Land O Lakes, FL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Serviced due to warning lights
Had AAA haul in suv due to panel lit up with lights to service. Larry was great!
PAIGE P. from Hyundai of Wesley Chapel responded on 03/24/2022 10:32 AM

Thank you so much for the 5 Star Review Barbara! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
FL
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Florence L.
Wesley Chapel, FL
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Awesome
My service recall was an early appointment on scheduled and returned quickly.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/23/2022 05:36 AM

Thank you so much for the 5 Star Review Florence! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
Verified Customer
Wesley Chapel, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Quick service visit
I called for a tail light out and appointments were weeks out! It was suggested to arrive as early as possible as a walk in. I did and was out much faster than expected!
PAIGE P. from Hyundai of Wesley Chapel responded on 03/19/2022 06:15 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
JT
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Judith T.
Auburn Hills, MI
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Simply the Best!!
Excellent service team!! Wesley Chapel Hyundai is my go-to maintenance center.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/19/2022 06:14 AM

Thank you so much for the 5 Star Review Judith! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
SK
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Sabrina K.
Land O Lakes, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Exceptional service
Larry in the service department went above and beyond to help with not only my daughters car repair but also straightening out a warranty issue in the system.
Both he and the manager, John worked to investigate the error and make corrections so that moving forward we would not have any future issues.
They both followed up with us and followed through with phone calls to communicate with us the status of the warranty issue as well as the status of our repair.
I appreciated both of them proactively communicating with me. I will definitely take our car there again for service above another dealership.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/17/2022 10:18 AM

Thank you so much for the 5 Star Review Sabrina! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
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