LT

LARRY TASHJIAN

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(140 reviews)
71

RE
gravatar
Richard E.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Rick
The service is done quickly and with a courteous attitude.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/21/2019 04:58 AM

Thank you Richard for your review. Have a great day.

Employees worked with

Verified Customer
Torrington, CT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/15/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Title
Poor
Not Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/17/2019 08:22 AM

Thank you for your review. I'm sorry we didn't tell you that all oil and filter changes take up to an hour because it includes a free multi point inspection which includes removing your wheels to inspect your brakes,topping off your fluids,inspecting your drive belts,checking for any leaks,measuring tire depth etc as for the time outside the car is pulled out by the tech then the tech fills out the paper work for the inspection than hands it in to the advisor to print out for you. If you want just and oil and filter change and skip the inspection we can accommodate you in the future and cut the time down to a half hour. If you would like to discuss this with me feel free to call my cell 860-202-9091

Employees worked with

SC
gravatar
Sue C.
Torrington, CT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/13/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
work is usually timely
usually no problems
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/14/2019 05:11 AM

Thank you Sue for your review. Have a great day.

Employees worked with

Verified Customer
Canton, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great friendly service
Everything about my service was perfect!! Couldn't have ask for a better experience.
Thanks
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/09/2019 10:11 AM

Thank you very much for your review. Have a great weekend.

Employees worked with

CM
gravatar
Cindy M.
Farmington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Brought my car in for normal service and when I mentioned how little I drive, fuel injector and brake fluid service was recommended. The service department went above and beyond - easing and vacuuming my car and taking the time to recommend I keep the car vs getting a new one because it a good car with such low mileage. I really appreciate this level of service!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/09/2019 05:03 AM

Thank you Cindy for your review. Have a great weekend.

Employees worked with

KM
gravatar
Kenneth M.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great hospitality and a great service center to be in, and a friendly atmosphere
always a great job and great service
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/08/2019 12:28 PM

Thank you Kenneth for your review. Have a great day.

Employees worked with

CN
gravatar
Constance N.
Avon, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
The people in sales, service and everyone I come in contact with.
Brought my 2018 sonata se for installation of new software offered. The lounge area looked new and nice....coffee and tea available was also nice. Bistro style table and chairs good and easy to get up from. Nice having puzzle to contribute to as well. All reps courteous and helpful and nice having car hand washed. John in body shop was helpful with my question. Great dealership......
Worth trip from Avon.?
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/07/2019 05:25 AM

Thank you Constance for that wonderful review. Have a great day.

Employees worked with

MB
gravatar
Mia B.
New Milford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Accommodating
Accommodating
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/06/2019 07:10 AM

Thank you Mia for your review. Have a great day.

Employees worked with

SD
gravatar
Stephen D.
Barkhamsted, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Needed new clutch
My car has over 200,000 miles and the clutch release bearing disintegrated. The service department was able to get it in the shop right away. Unfortunately, when the release bearing let go, it damaged the transmission which required replacement. We had to wait a few days for the replacement but I had a loaner vehicle. The service manager and technician doing the job answered all my questions and were very helpful.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/05/2019 06:59 AM

Thank you Stephen for your refview. I'm glad it worked out. Have a great day.

Employees worked with

ML
gravatar
Mark L.
Winsted, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly service
Very clear on repair quotes
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 07/23/2019 12:22 PM

Thank you Mark for your review. Have a great day.

Employees worked with

Verified Customer
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The best
Love the customer service at torrington Hyundai
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 07/23/2019 04:59 AM

Thank you very much for your review. Have a great day.

Employees worked with

SB
gravatar
Sanford B.
Winsted, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Warranty service
Kept me informed during the whole process and held Hyundai accountable to get my car up.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 07/22/2019 05:17 AM

Thank you Sanford for your review. Glad it worked out for you.

Employees worked with

Verified Customer
Terryville, CT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/18/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Tow, Tow
Everything but I had to have my car towed the service does not offer.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 07/19/2019 05:06 AM

Thank you for your review. Sorry for not having a tow service most dealerships do not offer a tow service because of the liability. Have a great day.

Employees worked with

Verified Customer
Wolcott, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
First service for my 2019 Elantra
Professional, courteous, and efficient service.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 07/15/2019 05:39 AM

Thank you for your review. Have a great day.

Employees worked with

Verified Customer
Winsted, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
long time buyer here
i think they push extra repair other than what you wanted repaired in the first place work to quickly to often ,i know its their job to find work to keep you coming back but some of us retired set income folks cannot afford constant repair suggestions and or scare tactics ..especially when i just come in for an oil change they always find something .. its getting to the point that i'd rather go somewhere else for an oil change ..
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 07/12/2019 01:00 PM

Thank you for your review. Sorry to say it is our job to inform you of any and all needed but if you advise us when you bring your car in we will only perform what you need done and no more. Have a great weekend....

Employees worked with

DP
gravatar
Debra P.
Canton, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great team!
I always receive quality service when Bringing my 2012 Tucson in for maintenance!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 07/05/2019 05:30 AM

Thank you Debra for your review. Have a great weekend.

Employees worked with

RH
gravatar
Robert H.
Winchestr Ctr, CT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/27/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change
My appointment was not on file, but they were able to take me in within a reasonable amount of time.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 06/27/2019 07:31 AM

Thank you Robert for your review. Hopefully next time we will have earned a 5 star rating. 

Employees worked with

TS
gravatar
Thomas S.
Burlington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
On time.
Was told it would take an hour and it did.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 06/25/2019 11:35 AM

Thank you Thomas for your review. Have a great day.

Employees worked with

PT
gravatar
Phillip T.
Canton, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Caring and responsive staff
Been going to Torrington Hyundai for the past seven year, when I located from Maryland. Alway been extremely please with the level of services provided.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 06/24/2019 05:29 AM

Thank you Phillip for your review. Have a great day.

Employees worked with

BK
gravatar
Borys K.
Unionville, CT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/21/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
it's proximity
They were ready for me, serviced the car, and were prompt and courteous
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 06/24/2019 05:28 AM

Thank you Borys for your review. Hopefully next time we will have earned a 5 star rating.

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.